"Ipod software is too old" error with ipod nano

I am having a big problem with my ipod nano. I've been working on it for a week and still have not been able to fix it. I can sync my ipod nano to my mac g4 (running OS X 10.3.9) however in the ipod settings it won't show the version of ipod software and the click buttons to restore the ipod or update it are grayed out. When I connect the ipod I get an error message "Some of the items in the itunes library were not copied to your ipod because your ipod software is too old. Go to Summary tab in ipod preferences and update to get the latest software update."
As mentoined, when I do that the update is not available. I have reset the ipod multiple times, restored it, reformatted the disk etc. With the ipod blank, I discovered it does NOT give this error when I connect it to an older imac g3 (go figure) and that it correctly shows the ipod system information and allows me to update it or restore it from itunes (7.0.2). If I then plug the ipod into the G4 it gives the same error message.
The fact that it works and syncs fine with another mac leads me to believe that it's not the ipod, but my system software on the G4 that is corrupted- there must be a settings file that is bad, I just don't know which one it is. Help!!

Is it possible that you have part of an old iTunes still installed on your computer? If so, take a look at the info I pasted below from the following article:Troubleshooting iTunes installation on Mac OS X
It's possible that clicking the iTunes icon in your Dock or double-clicking an iTunes icon on your desktop could open an older version of iTunes. Open iTunes from the Applications folder to be sure you are opening the right version:
Double-click your hard disk.
Double-click the Applications folder.
Double-click the iTunes icon.
If you notice another copy of iTunes in the Dock after following these steps, here's a way to take care of that:
Quit iTunes.
Drag the iTunes icon out of the Dock.
Drag the iTunes icon from the Applications folder to the Dock.

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Error copying iTunes store video to iPod. "your iPod software is too old"

I just purchased Coldplay's video "Live from Austin City Limits" on the iTunes Music Store. When I attempt to copy the files to my iPod, I get the following messages:
"Some of the items in the iTunes library were not copied to the iPod "IPOD" because your iPod software is too old. Go to the Summary tab in iPod preferences and click Update to get the latest iPod software update."
I have a 30 GB black iPod (bought about 2 months ago) running software version 1.1.1. When I go to the "Update" page in iTunes, I'm told that my software is up to date...
What's wrong? How can my software be both up to date and too old to run the video? (I have other video stored on this iPod as well).
Thanks

I believe you need 1.2 on the iPod
There are so many threads on the board about these issues I don't remember where I read it, but there is a solution that involves deleting an ipod file which forces the thing to reinstall it.
I myself had a long nightmare of a time trying to update my 60g to 1.2 but I finally got it to work by doing it on my laptop.

Old issue re-emerges: "iPod Software is too old" - but update not available

I found this issue discussed in October 2005, but the suggested fix then doesn't seem to work now.
Today, for the first time, I got an error when syncing my iPod, stating that some music could not be synced because my iPod software is too old. Of course, when I click the update button, it says I have the most recent version. If I try syncing again, I get the same error.
I have iTunes 7.1.1, and iPod software v. 3.1.1
I've even tried restoring the iPod, but when I try that it says that my iPod cannot be found... which of course is nonsense because iTunes was just syncing with it and it's visible in the Devices list.
Any suggestions?

Some more info on the problem --
Possibly related, possibly not -- the iPod has also been freezing periodically. Usually it happens while starting up or shortly after. If I put the iPod up to my ear, I can hear the drive whir then click and stop, and repeat. I've found that hitting the iPod can sometimes change the sound the drive makes, but I don't think it ever brought the drive back to life. Getting it back from being frozen seems random but does happen. Usually it was by restoring (before this "iPod Software is too old" problem began). This morning, when I plugged it in to check to make sure it saw the model correctly, it took 3 tries to start up (the first two times it brought up the unhappy iPod image, but then immediately went back to the apple and tried again).
I purchased the iPod refurbished from the apple site a little less than a year ago. It's a Click Wheel, B/W screen... I think that's a 4th generation, but I don't want to misrepresent it.
Should I just take it in to the nearest Apple Store and get their genius bar to look at it? Frankly, I'm stumped.
Mac Mini Mac OS X (10.4.9)

"Your IPOD software is too Old." music won't copy to ipod

Here is back history; My Ipod Video 30gb stopped mounting (Windows formatted IPOD with the latest software- updater 03-23-2006). I tried the 5 R's on my PC. with no result. Managed to mount it with disk Utility on my MacBookPro in disk mode and erase it. Then restored it on my PC. After this the Ipod appears on the Mac as an IPOD mini icon on desktop and Itunes instead of as a Video Ipod (prior to orig. mounting problem it worked on both platforms.Appears on PC as correct icon, Ipod Video. I am unable to put video files on the Ipod when working on MacBookPro. Also, songs purchased in the music store on the MacBookPro give that message " your ipod software is too old".

I believe you need 1.2 on the iPod
There are so many threads on the board about these issues I don't remember where I read it, but there is a solution that involves deleting an ipod file which forces the thing to reinstall it.
I myself had a long nightmare of a time trying to update my 60g to 1.2 but I finally got it to work by doing it on my laptop.

IPod software is too old?

When I try to sync my iPod, I get this warning message:
Some of the items in the iTunes library were not copied to the iPod because your iPod software is too old. Go to the Summary Tab in iPod preferences and click Update to get the latest iPod software update.
The Update button it mentions is blurred out. I can't select it. Next to it is "Your iPod is up to date." I went to download the latest iTunes, but it was already up to date as well (7.0.2.16). I guess I can't download the iPod software by itself anymore. I though about doing the ipod Restore, but that button is fuzzed out too. I can't click it.
There's a couple CDs I bought through iTunes that got yanked from my iPod and won't donwload because of this even though they are still in iTunes. Can someone help please?

I think I sort of solved this.
It seems the two cds that I purchased through itunes were the culprit. They were the songs that weren't copying to my ipod. So I backed them up, used itunes to burn them to a cd, deleted the original songs out of itunes, and then ripped the cds back into itunes. This, in effect, removes the copyright protection from them. (Don't worry, I'm not going to share them!)
I then synced my ipod once or twice and (wouldn't you know it) I got a message that there was an update to my ipod software. Go figure. I had it install the update and now things seem to be back in order again.
Apparently having those purchased songs somehow prevented the new update from being found, but it was also the new songs that needed the update so they could sync properly. When I got rid of them, the update happened.
Only problem is I still have some songs where the album artwork won't download to the ipod, but I can deal with that.

"iPod Software is too old" - but update not available

ITunes v5.0.1
iPod - v2.3
Attempting to synch between iPod and computer, message:
"You will not be able to copy songs purchased from the ...because your iPod software is too old...get the latest...."
I get the 'latest' (which afaik i already have) and it will not install, package choices are greyed out.
Help?

I found the solution on the discussion board at macosxhints.com.
You need to launch the iPod updater from inside the updater folder.
Open Applications>Utilities>iPod Software Updater (I had several folders called "iPod Software Updater" with version numbers in it, choose the one without any numbers. The modified date should be the most recent too.) Select the most recent updater in that folder (should be "iPod Updater 2005-09-23"). Double-click on it.
Ignore the screen that pops up with all of the pictures of the iPod models, and click "update" on the other window. Presto.

I need to install the iPod software that did not come with my nano. Does anyone know where I can get it?

I need to install the ipod software that did not come with my nano. Tech support ended 7 days ago. Does anyone know where I can get the software?
Thanks, K

Which generation Nano and what software are you referring to? There are no downloadable apps on a Nano.

"iPod software is too old ..." but it ISN'T!!!!

Hi,
I have updated the software on my iPod. It has been installed correctly, but I keep being told my software is too old and as such, cannot synch any of my music! If I try to re-install the software, the 'update' icon is greyed out and I have repeatedly tried hard resets etc, but to no avail. Pleeeeeease can somebody help me?!?
Thanks,
Dan

Have you tried restoring the iPod with the latest updater you have? Restoring will erase the iPod but long as you have all your songs?playlist on your PC this shouldn't be a issue, once you restore the iPod the updater will update the software and then you can use iTunes to load the iPOd back up with all your songs/playlist. more on restore can be found here http://docs.info.apple.com/article.html?artnum=60983
Also make sure you have the latest iTunes updates here too http://www.apple.com/itunes/download

"iPod software is too old" but is shown as "up to date."

I purhased a movie through ITS. The purchase, download and playback work well on my desktop Mac. But when I have my iPod attached to my Mac, I get this message in a dialog box:
"Some of the items in the iTunes library were not copied to the iPod ... because your software is too old. Go to the Summary taba in iPod preferences [in iTunes 7] and click Update to get the latest software update."
But when I do that, the sofware version is accurately listed as 1.1.2, a message below says "You iPod is up to date." and the "Update" button is disabled.
This movie is the only new item I have put into my iTunes library since I upgraded to iTunes 7, and consistent with the dialog box, the movie is not on my iPod. How can I move it to my iPod? Has anyone else had this experience?

Spent a 1/2 hour stuck on this one myself. The problem is pretty unApple, but the fix is easy enough.
The iPod does need an update to v1.2 to upload. If you, like me, figured that Software Update would get you the neccesary update, you are mislead. Or if you figured it would download with iTunes 7, well then welcome back to my 1/2 hour of pain.
Get the software by going to iTunes prefs in the General panel and look towards the bottom. Click Check for Updates Automatically, then Ok. Then go back to your iPod window in iTunes and Update will be available.
Once your iPod software is updated and restarted, you'll be on your way to enjoying your downloaded media.
Dartmore
G5 video

I have a 4th generation ipod touch and I want to move my itunes library to a different computer, can I just download itunes or will my ipod software be too old?

Can I just download the newest itunes and still have my 4th generation ipod work with it?

Download iTunes on the new computer and then:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Can't move purchased TV shows to iPod- says software is too old

I purchased some TV shows off iTunes yesterday and it won't let me put them onto my iPod, manually or automatically. It tells me that my iPod software is too old and I should click "update" on the summary window. However, that same summary window is telling me that my iPod IS up to date already, and the update button is shaded and won't let me click it. I've looked for support articles, I've reset it, I don't know what else to do.

I had my iTunes set to manually update instead of automatically update. I decided to try changing it to set it to automatically sync. Nothing amazing happened then, but the next time that I plugged my iPod into my computer, it started syncing, then a box came up that said "a new version of iPod software 1.2.2 (or something like that)". I said YES, download and install! And VOILA! It works! Huzzah! Tell all your friends!
The bad thing of course is that by automatically updating, I lost some of my songs from my old hard drive, but it was worth it.
Good luck.

Itunes SW is too old wont update ipod

i am trying to update the new music i put in my itunes library onto my ipod. the message i get back is that my ipod software is too old, go to apple.com to get new itunes update. i have updated itunes to v 6.0 and get the same message.
help!

You don't need to update your iTunes but your iPod Software.
Just download the current iPod updater from http://www.apple.com/support/downloads/ipodupdater20051117.html

Some items were not copied because software is too old

I've updated to 7.0.2 and finally decided to brave the waters and sync my iPod--I've been too chicken to sync it at all since 7.0 came out and all of the issues began appearing.
Of course, when I plugged in the iPod, it asked if I wanted to update & install or "download only". I chose to download only so that I could install it later (hoping maybe another firmware would come out before I do). My iPod was still able to sync--which I wasn't sure it would. However, after it finished I received the following message:
"Some of the items in the iTunes library were not copied to the iPod "Michelle's iPod" because your iPod software is too old. Go the to the Summary tab in iPod preferences and click Update to get the latest iPod software update."
I checked my item counts between iTunes and the iPod--there were 35 "music" items that didn't sync and 110 podcasts that didn't sync. This is out of the 500 or so items that the progress window said it was trying to sync from the beginning.
It would sort of make sense if it refused to sync ANYTHING that I had added since before 7.0. But why would it sync some, but not others? None of it is "purchased" from the iTunes Store. It's all either imported CD's, downloaded podcasts, or simply "updated" old items (those whose play count or last played date had changed--or possibly new album art).
Any idea how to figure out the logic behind which items it WILL sync with "old" software and which items it will not?
Maybe I'll be forced to try updating to 1.2 after all! I was really hoping to wait since it sounds like many of the current issues are iPod firmware related instead of iTunes related.
Any ideas?

The error 48 comes up when syncing. I think I have a fair idea now that there is a problem when attempting to sync contacts or anything else. Initially when setting up the iPod from scratch the iTunes capacity window for the iPod shows audio, other and free space. The other I believe is the essential system software plus the calenders, contacts and notes folders. On set up all files transfer. Every single time when I have clicked on the pane to allow contacts syncing problems begin. The other capacity disappears leaving audio and free space. Syncing is attempted by iTunes but it gives up and the error message 48 appears unable to update.
My solution so far is to disable all syncing when setting the iPod up and dragging files over. Not ideal but it seems to work fingers crossed.

Trouble transferring some songs. "Software is Too Old"...

Error Message:
"Some of the songs in your music library were not copied to your iPod because your iPod software is too old."
This is a brand new 5G 30 gig. Downloaded latest updater from apple.com, ran it, but it says that there is "nothing to install".
What could the problem be? At least one of the tracks that won't transfer was purchased from iTunes....today.
Thanks in advance.
Chad
Mac OS X (10.4.3)
5th Gen. 30 gig Mac OS X (10.4.3)

Thanks for the quick response tabz. Went through and played the first couple seconds of each track that won't copy over. Still nothing...
The issue only appears with tracks purchased from iTunes....tonight. Went back and bought another cd thinking maybe the first track was corrupt, but no, the new cd won't transfer either. Imported my own cd and that transfered fine. All prior iTunes purchases have transferred fine.
A whole 'nother problem about restoring: I had that thought and attempted to restore, but the updater doesn't recognize the iPod. I plug it in and it still says "Connect an iPod to update..."
Did some other poking around on the iPod, and noticed that in Settings > About, it claims the iPod is formatted for Windows. But I'm on a iMac G5 running 10.4.3. This iPod has never even been near a pc let alone formatted for one. Strange? Indeed.
Any thoughts? This is my fiancee's 3rd iPod and this is getting absolutely unbearable....these things cost too much to have such issues.
<end mini rant>
5G 30 gig Mac OS X (10.3.7)

IPod Software Updater won't recognize my iPod

Hey guys,
I just got a new white 30GB ipod with video. I plugged it in and iTunes said that I had outdated software and I had to download it. So, I downloaded the latest updater, and then I installed it. I plugged my iPod iin again, and my iTunes 6 (latest latest version) again told me to install the software, so I opened the software updater, and it couldn't recognize my ipod!
I can't copy a lot of songs to my iPod because it says that it is outdated, but I can't update it because the updater won't recognize that I have an iPod plugged in even though my Finder and iTunes do recognize it.
Is there something I can do? Please help me!
Plz help!
Thanks in advance!
Matt.

Well, I just got off the phone with an Apple tech and you won't believe the load of c**p I am going to have to do because of the message "some songs won't transfer because your ipod software is too old."
Now, keep in mind, I have a brand new 30GB iPod video and it has the very latest software on it. I also have the latest version of Quicktime and iTunes and Tiger.
This is verbatim what the tech said:
You have to uninstall your ipod software, the iTunes software, and the Quicktime software, then reinstall all of it in a specific order to make the new iPod work.
Is that a load of crap or what?! Since when do they make people reinstall their applications simply because they have a bug in the product?!
So, if any of you are having trouble with the "old software" message, beware of what the tech may end up telling you to do.
I'm very ****** and ticked off at Apple for releasing a product that has obvious problems, given what I've seen on this board, and instead of releasing a software fix, they expect the end-user to fix their problem. That's BS!!!!
G4 MDD Mac OS X (10.4.2)

"Ipod software is too old" error with ipod nano

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