IPod software not properly installed?

Suddenly everytime I open Itunes with my iPod nano 4G plug in.
Itunes says "The software needed to communicate with the iPod is not properly installed. Install iTunes again before installing the iPod software."
and removing iTunes and installing it again, does not work.
please, what should I do. ??

I had the same problem.
What happened to me anyways is that the files in the folder
c:/Program Files/iPod/bin/iPodService.Resorces/ were corrupted.
If you tried installing itunes again and that didn't solve it, Try seeing if the iPodService is running in
Administrator tools > Services.
If its not started, start it and see if that solves the problem.

Similar Messages

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    Lately my iTunes started giving me an error message when I plug my iPod into my computer. It says something like "The software required to communicate with the iPod has not been correctly installed.Reinstall iTunes to reinstall the iPod software." So i uninstall iTunes, clean out temporary files and leftover files from the installation, reboot my pc, then reinstall iTunes, but it still gives me the same error. I've also tried restarting the iPod service, but still the same error.

    Hi,
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    If the issue persists after trying the tips in that article, you may want to look at the security software running on the PC. Try updating, reconfiguring or uninstalling the security software.
    Message was edited by: Jason L

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    A lot of users are getting this. See 'can not open iTunes' obove this in the forum

  • Itunes was not properly installed

    On opening Itunes i get the message "Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes". I am able to import a CD without any problem but not able to burn a CD. I have done a clean uninstall by removing Itunes, Quicktime, Apple software update, Apple mobile device support, Bonjour and Apple application support. I have now tried this three times. I understand that it could be a problem with the GearAspiwdm.sys driver. I don't appear to have this driver installed. I have tried the gear support site and downloaded the driver installer but don't seem able to locate the gear driver anywhere on the system. Can any one help? I would be eternally grateful!
    When i managed to load the gear drivers my PC would not recognise any CD/DVD drive on my system.
    The diagnostics log from itunes is below:
    Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
    Acer Aspire X1301
    iTunes 9.2.0.61
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver Not Available
    CD Driver DLL Not Available
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.2.0 (214.3)
    iTunes Serial Number 8276FC5E0E421D7E
    Current user is not an administrator.
    The current local date and time is 2010-07-11 15:27:07.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 9200
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.2.0.61 is currently running.
    iTunesHelper 9.2.0.61 is currently running.
    Apple Mobile Device service 3.1.0.0 is currently running.
    ** CD/DVD Drive Tests **
    LowerFilters: AnyDVD (6.6.3.7), UBHelper (2.0.0.11),
    UpperFilters: NTIDrvr (1.0.0.9),
    Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
    Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

    Well, after a reinstall, it obviously works again... But the question is: for how long. The last time this solved this issue, it remained solved for just under a week. So, if it still works in just over a week, I will consider the issue solved.
    Just for the record: the output now...
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    IBM 2887K2G
    iTunes 7.0.2.16
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.1
    LowerFilters: cdrbsdrv (7.5.0.0), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Video Driver: Intel(R) 82852/82855 GM/GME Graphics Controller\Intel(R) 82852/55 GM/GME Controller
    IDE\DiskHTS541040G9AT00_______________________MB2IA5BJ, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomTEACDW-225_____________________________2.6A___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    D: TEAC DW-225, Rev 2.6A
    Audio CD in drive.
    Found 10 songs on CD, playing time 47:47 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 06:45:30
    Track 3, start time 10:33:69
    Track 4, start time 14:31:47
    Track 5, start time 19:03:57
    Track 6, start time 23:36:41
    Track 7, start time 29:57:04
    Track 8, start time 33:33:69
    Track 9, start time 36:40:39
    Track 10, start time 40:27:40
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 24.
    The drive CDRW speeds are: 4.

  • ITunes was not properly installed error message

    Dear All,
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    2. Downloading and installing the GEAR drivers
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    http://support.apple.com/kb/TS3299
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    Dell Inc. Inspiron 530s
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    QuickTime 7.6.8
    FairPlay 1.9.16
    Apple Application Support 1.3.2
    iPod Updater Library 10.0d2
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    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.2.0.47
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    Bonjour 2.0.3.0 (214.3)
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    Gracenote MusicID 1.7.1.78
    Gracenote Submit 1.7.1.106
    iTunes Serial Number 96A00247D77D2D86
    Current user is not an administrator.
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    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel Corporation, Intel(R) G33/G31 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: 493b5db9d323eca0f4697f064a8bc3c3
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    iTunesHelper 10.0.1.22 is currently running.
    Apple Mobile Device service 3.2.0.0 is currently running.
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    No drivers in LowerFilters.
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    I don't think this one is a variation of the device filter troubles, Littlebirt.
    Checking something from the diagnostics:
    +Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
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    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.52.0.0
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