IPod software server could not be connected
I receive this error when I try to update my iPod. I confirm that my internet connection is live before I do so. My link to my wireless router is broken after I get the error message. There is probably a way to reconnect it but the only way I know is to reboot. When I shutdown I get a blue screen with DRIVERIRQL_NOT_LESS_OREQUAL. It references a USB port, the one my iPod is connected to, I suppose.
I used to be able to update my ipod on this PC and can still do so on my laptop. I set all my IE settings on this PC to be the same as my laptop.
My windows firewall is turned off and I tried the update with my symantec internet security software turned off. Same error.
I updated all the hardware drivers on my PC. Same error.
I followed the instructions in Article 304468 which says to validate that the LAN auto detect is on. Same error.
As per article 93698 I deinstalled:
iTunes
Quicktime
Apple Software update
Apple Mobile Device support
Bonjour (although not referenced in the article I noticed that it got installed the first time I deinstalled and reinstalled iTunes)
I killed all processes related to these before deinstalling them. Afterwards I deleted all related folders in the program directory, all temporary files and all files in trash.
After reinstalling iTunes I got the same error.
I use Internet Explorer as my default browser as recommended in another posting.
I turned off the "Check for publisher's certification revocation" in the IE Advanced Security settings as recommended in another posting.
I use IE version 7.0.5730.13 and Windows XP pro version 2002 service pack 2.
Any suggestions would be very much appreciated.
Thanks.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Similar Messages
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when i restore my ipod at the end it says it cannot restore because "ipod software server could not be contacted" how do i fix that?
See here: iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
when my ipod is restoring then it see me that the ipod software server could not be contracted please tell me what can i do?my ipod is disabled
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
still stuck in recovery mode..says ipod software server could not be contacted or is temporarily unavailable
Apple support is useless...apple is going down hill fast...nothing but problems with several products....so you know what apple can do....
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When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout
maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
ipod is in restore mode (dropped) but when i try to restore i get the message- ipod server could not be contacted. any ideas?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Ipod software server could not be contaced?
I finally got connected to itunes - my ipod touch needs to be restored and now it is saying that the ipod softeware update server is not available! Help Please
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Message saying "The iTunes software server could not be contacted."?
I'm trying to restore an iPod touch that has been locked forever and I can't remember the passcode. When I connect the iPod to iTunes, and hit the restore button, I get a message that says "The iTunes software server could not be contacted." Then below that is says to make sure that my network settings are correct, which I've done, and that the connection is active, which it is.
Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I get this error message when trying to upgrade software "The Iphone update software server could not be contacted" Can anyone help?
I'd start with the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
The iPhone Software server could not be contacted
My friend just sold me his iPhone 3GS since he is buying a new one. He says that I need to update the OS version of the phone to iOS 6.0 by using iTunes.
I downloaded iTunes and tried to update it but it now says the error:
/quote
The iPhone Software server could not be contacted.
Make sure your network settings are correct and your network connection is active, or try again later.
/unquote
I have read some existing queries regarding the above error and I have did some of the workarounds mentioned but it is still not solved. My network settings are updated, network carrier is correct even the ICCID displayed is not blank.
Below are the data when my 3GS is connected in iTunes:
Name: iPhone
Capacity: 14.28 GB
Software Version: 4.3.2
In phone settings
ICCID: 8963 0313 3180 7298 4798
Carrier: SMART
BTW im from the PhilippinesDid you ever use your computer to hack or jailbreak any iOS device? If you did your hosts file is corrupted, and you will have to fix it. If you are sure you never used iOS hacking software of any kind then the previous post about antivirus is your next choice.
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I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
I tried to update my ipod 4 gen. and it said "ipod softwarwe server could not be contacted"
I tried to update my ipod 4 generation and it didnt work!!!!n
this popped up
"ipod software server coulnd not be contacted"
i wasn
like what??????
How can i update it now?Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
Im trying to restore my ipod and when i click restore a box pops up saying The Ipod software update server could not be contacted what do i do?
Refer to this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814 -
we are getting a message ,'the ipod cannot be updated at this time because the ipod software update server could not be contacted or is temporarilly unavailable ' . we have been trying for 3-4 weeks now same same ?
Try turning off the Firewall.
System Preferences / Security - Firewall.
or System Preferences / Sharing - Firewall.
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