IPOD SOFTWARE UPDATE PROBLEMS

After updating my IPOD software, I cannnot use the eq on the IPOD, It shows it as off and I cannot change to on.
Any help would be appreciated

wad ipod are u using?
took a look at my ipod
EQ has the arrow instead of bipolar options of YES and NO..
can u enlighten me?

Similar Messages

  • Trying to update iPod software; Connection problems.

    Okay, so I have the iPod Touch 4th Gen, and when I plugged it into my computer, iTunes said that there was a iPod software update available. I've tried several times to download the update, but every time I try the same thing happens: It only downloads a few hundred KB of it, then it stops there, and the remaining time displayed keeps going up until it shows up to 24 hours or more, and finally, an error message comes up saying it couldn't complete the request because of connection problems. (error = -3259)
    On a similar note, when downloading songs from iTunes, I constantly have to pause and resume them in order for them to fully download. Otherwise it just stops where it is.
    However, I can still connect to the store just fine, with only a very few timeouts here and there, but those are easily remedied by re-visiting the page I tried to view.
    So, clearly I have some sort of issue with my connection to iTunes. Can someone please help me?

    care to share what the other way to download it is??
    My boss has an ipad, last week he downloaded the 2 entire seasons of 24, and a season of Rescue Me with no problems at all, now he's trying to download a movie and he keeps getting this error. If those shows downloaded just fine why won't the movie download? Our Windows firewalls are disabled by Group Policy so that's not the problem... and our security software hasn't changed since last week when he successfully downloaded those shows so that shouldn't be the issue either. We don't use proxys. He's wired to the internet so it's not a wireless timing out on him issue. He's on the latest version of itunes. He's logged out of itunes store, shut down itunes, and relogged in... same problem.

  • Problem with video after installing ipod software update 1.2

    I recently downloaded the ipod software update version 1.2 for my ipod. It seems to have changed the video screen output as some of my videos now do not play full screen and instead have black boarders down each side of the screen while playing.
    At first I thought switching off the widescreen option in the video settings screen would fix the problem but doing this cuts off a large portion of the picture at the top and bottom of the screen. I can only assume this change in screen ratio came with the update and was wondering if anyone knows of a way to fix this problem or if it will be fixed in the next ipod software update with some kind of option to switch screen ratios in the video settings menu.
    I would like to keep updating my ipod but have since reset it so icould get full screen video playback and have been avioding the updates incase it happens again.

    hmmmm. were those videos that you converted yourself
    with QT Pro, alg2? if so, it might be worth checking
    on the possibility from this document:
    QuickTime Pro: DV format movies may require
    adjustment for iPod
    (if the source files were DV PAL, that can produce
    the "bars down the side" effect ... unlike NTSC where
    you get the "bars along the top" effect shown in the
    graphic in the document.)
    I did convert them myself but but not with quicktime pro will this solution still apply if were to purchase QT Pro or should i contact the company i bought my programme from.

  • Problem with new iPod software update and Robi DAB radio

    There seems to be a compatability issue between my iPod Classic and my Robi DAB radio attachment. The DAB radio was working just fine until last week, when I downloaded the latest iPod software updates. Since then, the Robi works fine when it is used as a remote control for the iPod, but when it is used in radio mode, the iPod shuts down after a few minutes (as though it does not recognise that the radio is still attached, and thinks that there is no activity) and the Robi closes down too (due to lack of battery power when the iPod is no longer on). It could be a coincidence, but my guess is that the iPod updates are causing a problem.
    I have tried to remove the new software updates from the iPod, ie I deleted the latest updates from the iPod software updates file (C/Documents and Settings/user name/Application data/Apple Computer/iTunes/iPod Software updates), unchecked the box labelled "automatically check for software updates", and then tried to restore the iPod using the old software. At that point, a message from iTunes appeared, to the effect that it could not go any further due to no internet connection. I could not find any way of restoring the iPod without letting iTunes download the current sortware updates.
    So the question is, does anyone else have a similar compatability problem (with the Robi or anything else) and how can I get the iPod to run on the previous software?
    I would be very grateful for any advice, as this is a very frustrating problem.
    Sue
    Message was edited by: Sue Marsh1

    The good news is that I removed the most recent iPod software update, restored the iPod (ie returned it to factory settings and reloaded all 14500 songs) and now I am really pleased to say that the iPod and the Robi are working together again in harmony, which is a huge relief.
    Since I had inadvertently deleted the previous version of the iPod software from my PC, I had to download the files from here;
    http://rapidshare.com/files/73863240/1.0.3.zip.html
    I have contacted Roberts Radio about this problem. The recent 1.1 software update must be even more frustrating for them, since they have sold lots of Robi radios.
    If anyone needs help to revert to the previous iPod software, have a look at this thread, where the instructions are printed in red;
    http://discussions.apple.com/thread.jspa?threadID=1343689
    Message was edited by: Sue Marsh1

  • PROBLEM: iPod software update

    I have been on the website numerous times to download the iPod software update and every time the process seems to go through all the steps successfully, until I try to sync my iPod with iTunes and I get this error message:
    SOME OF THE SONGS IN ITUNES MUSIC LIBRARY WERE NOT COPIED TO THE IPOD BECAUSE YOUR IPOD SOFTWARE IS TOO OLD. GO TO WWW.APPLE.COM TO GET THE LATEST IPOD SOFTWARE UPDATE.
    I got to the website to download the update every time I get this message, reboot the computer as prompted after the download, and then I try to sync and I STILL get the error message. Please help!

    Welcome to Apple Discussions.
    After you downloaded the iPod software updater, you need to install the updater, then run it. Attach the iPod when you are told, and choose update. Then the software on the iPod will be updated.
    By the way, do you have an iPod AC charger? I am not sure but you may be required to plug the iPod to the charger to complete the update.

  • HT201210 i my ipod touch cannot be restored at this time because the iPod software update server could not be contacted or temporarily unavailable???

    i updated already my ipod touch yesterday but when i add somes songs ,,didnt sync automatically,,pls help me,,,
    thank you

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • IPod software update server could not be contacted

    I was attempting to sync my iPod Classic and received a message saying:
    iTunes cannot read the contents of the iPod.  Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
    I did this and received this message:
    The iPod software update server could not be contacted.
    I have powered my iPod off (holding down menu & toggle) several times and I have quit iTunes and opened it again to see if this would fix the problem but I always get the same error messages listed above. 
    Can anyone tell me how I can resolve this problem?
    Thank you!

    Hey there,
    Make sure you iTunes is enabled through the Windows firewall. Instructions on how to do this can be found [HERE|http://support.apple.com/kb/TS1368] as well as other troubleshooting solutions for this issue.
    If you are using Norton or McAfee AV, I would try temporarily disabling them to see if that helps the situation as well.
    Or see if this article can help you out. It's worth a shot.
    http://support.apple.com/kb/TS1814?viewlocale=en_US
    Hope this helps.
    B-rock

  • "Ipod software update server could not be contacted": Ipod Restore

    When I was trying to update software on my 4th generation Ipod Touch, the screen froze with the 'connect to Itunes' image (i.e. the Itunes logo and the USB). The screen has been frozen that way since and consequently, I have tried to restore my Ipod.
    I have uninstalled and installed the latest update of Itunes; updated Windows; re-started my computer numerous times and tried holding the power off/home buttons down together. When Itunes loads, I always get the option of restoring my Ipod however once it has finished extracting software, it says "it cannot be restored at this time because the Ipod software update server could not be contacted or is temporarily unavailable".
    Therefore, I was wondering if anyone can provide any help in terms of what to do as I am really stuck :/
    Thank you!

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • ITunes fails to connect to store or iPod software update server despite working network, fails on multiple networks - no error message, just loads forever.

    Hey everyone,
    I have iTunes 10.4 and an iPod touch. I have always had trouble with synching my iPod.
    Right now, iTunes will not connect to the iTunes store. When I try to synch my iPod touch, it gets stuck in "Step 2: Backing Up," and the bar loads forever. I've left it alone for several hours and it has not made any progress. When I try to restore the iPod, or update it, iTunes gives me an error message that it "Cannot connect to the iPod software update server. This has happened despite being connected to the internet, on both my school network and my home network.
    I've tried messing with the hosts file in the System32/etc. folder as the website instructed on the apple website, but that did not solve the problem.
    Recently, several parts of audiobooks I have have also become unplayable on my iPod, despite being able to be played on iTunes. The parts are listed but are grey and cannot be selected.
    I recently copied a bunch of audiobooks via flash drive from my sister's computer to my iTunes - could this be part of the problem? They were from an Audible account that I don't share.
    Thanks!
    -Allison

    Your iTunes stores and sync problem solution here:
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Cannot connect to ipod software update server

    I have been battling for weeks to get my daughters iPod updated to iOS 5. I keep getting an error message when I try to upgrade "iTunes could not contact the iPod software update server because you are not connected to the Internet." The internet and iTunes are working and I updated my iPhone from the same PC with no issues.
    I am running Win 7 x64
    I have worked through all the solutions have found on the forums including:
    1) Ensure that the local area connection is set toautomatically discover settings
    2) flush the DNS cache
    3) Change the "Windows live family safety settings for her account to unrestricted"
    4) Removee "Windows live family safety" from the PC
    5) Change her account to an admin account
    6) Temporarily disabled AVG
    7) Remove the content of the hosts file
    8) Running iTunes as an administrator explicitly
    9) Temporarily disabled the windows firewall.
    There have been many reboots in this sequence.
    iTunes diagnostics gives the following (while running iTunes as administratir, with AVG disabled and the windows firewall disabled, and her account as administrator) - The thing that looks wrong to me is that there appears to be no active connection identified, trouble is the network is working so what is going on? Any help gratefully recieved.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Dell Inc. Inspiron 545
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0044A8C403578DE0
    Current user is an administrator.
    The current local date and time is 2011-12-16 20:41:03.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 4300/4500 Series      
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.5.2.11 (x64) is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {CA751758-A3D4-4D96-B62D-BA2AB81D1EC2}
    Description:          Realtek PCIe FE Family Controller
    IP Address:          192.168.1.100
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Fri Dec 16 19:42:19 2011
    Lease Expires:          Sat Dec 17 19:42:19 2011
    DNS Servers:          192.168.1.1
                        194.168.4.100
                        194.168.8.100
    Active Connection:          (none)
    Connected:          No
    Online:                    No
    Using Modem:          Yes
    Using LAN:          No
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-12-16 20:40:55.

    Same problem here.
    Two days and I cannot update the apps from iTunes in my desktop computer.
    Have done almost the samethings as ginaroseapple, still won't connect to iTunes.
    This is the header of the warning window:
    Se produjeron problemas al descargar algunos elementos comprados.
    Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
    Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    and so on....
    Please help.
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Dell Inc. Precision WorkStation 690
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Soporte para aplicaciones de Apple 2.1.6
    Biblioteca de actualización del iPod 10.0d2
    Controlador CD 2.2.0.1
    DLL controlador CD 2.1.1.1
    Dispositivo móvil de Apple 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    Número de serie de iTunes 00C8A974237EDB40
    El usuario actual es un administrador.
    La fecha y la hora local es: 2011-12-16 15:54:41.
    iTunes no se ejecuta en modo seguro.
    La composición acelerada de WebKit está activada.
    Compatible con HDCP.
    Compatible con Core Media.
    Información de pantalla de vídeo
    ATI Technologies Inc., ATI FireGL V3400 (Microsoft Corporation - WDDM)
    ATI Technologies Inc., ATI FireGL V3400 Secondary (Microsoft Corporation - WDDM)
    NVIDIA, NVIDIA Quadro 2000
    **** Información de complementos externos ****
    No hay complementos externos instalados.
    ID de Genius: 42b7f2ab0b0b7919fcf49d79bc922303
    **** Pruebas de conectividad de red ****
    Información del adaptador de red
    Nombre del adaptador:          {3112817E-1102-48B8-8C3B-EA0182158A70}
    Descripción:          Broadcom NetXtreme 57xx Gigabit Controller
    Dirección IP:          192.168.1.71
    Submáscara de red:          255.255.255.0
    Puerta de vínculo predeterminada:          192.168.1.254
    DHCP activado:          Sí
    Servidor DHCP:          192.168.1.254
    Concesión obtenida:          Fri Dec 16 15:27:30 2011
    Caducidad de la concesión:          Sat Dec 17 15:27:30 2011
    Servidores DNS:          192.168.1.254
    Conexión activa:          LAN Connection
    Conectado:          Sí
    Conectado:                    Sí
    Módem en uso:          No
    LAN en uso:          Sí
    Proxy en uso:          No
    Compatibilidad con SSL 3.0:          Activado
    Compatibilidad con TLS 1.0:          Activado
    Información del firewall
    El firewall de Windows está desactivado.
    Se ha podido establecer conexión con el sitio web de Apple.
    Se ha podido establecer conexión con iTunes Store para explorar.
    Se ha podido establecer conexión con iTunes Store para realizar compras.
    Se ha podido establecer conexión con el servidor de activación del iPhone.
    Se ha podido establecer conexión con el servidor de actualización del firmware.
    Se ha podido establecer conexión con el servidor de Gracenote.
    Último acceso a iTunes Store: 2011-12-16 15:37:04.
    **** Pruebas de unidades de CD/DVD ****
    LowerFilters: clbstor (5.0.0.59), PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    U: HP DVD Writer 1040d, Rev EH23
    La unidad está vacía.
    La corrección de errores está activada para la importación de discos CD de audio.
    **** Pruebas de conectividad del dispositivo ****
    iPodService 10.5.2.11 (x64) se está ejecutando.
    iTunesHelper 10.5.2.11 se está ejecutando.
    Apple Mobile Device service 3.3.0.0 se está ejecutando.
    Controladores de bus serie universal:
    Renesas Electronics USB 3.0 Host Controller.  El dispositivo funciona correctamente.
    Renesas Electronics USB 3.0 Host Controller.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2688.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2689.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268A.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268B.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller - 268C.  El dispositivo funciona correctamente.
    Controladores de host FireWire (IEEE 1394):
    Texas Instruments 1394 OHCI Compliant Host Controller.  El dispositivo funciona correctamente.
    Información del dispositivo conectado:
    iPad de Marco de la Concha, iPad 2 (GSM) usando la versión 5.0.1 del firmware
    Número de serie:          DLXFD6DVDFJ3
    Dispositivos más recientes no conectados en este momento:
    iPod touch (segunda generación) usando la versión 4.2.1 del firmware
    Número de serie:          9C909NVH208
    **** Pruebas de sincronización del dispositivo ****
    Pruebas de sincronización completadas correctamente.
    Se produjeron problemas al descargar algunos elementos comprados.
    Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
    Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
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    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “iThoughtsHD (mindmapping)”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “SketchBook Pro for iPad”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
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    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.

  • ITunes could not contact the iPod software update server

    I am a teacher managing many iPod touches.
    I am trying to update the ipod software to version 3.1.3 but using my macbook (10.5.8) I cannot reach the update server and a I get the following error - "iTunes could not contact the iPod software update server". I am connected to the internet, I can access the iTunes store no problem.
    Using my windows XP laptop I can access the update server and I am using the same network ID and the same proxy settings.
    Any ideas?

    Forget the wireless modem part of the question. I tried plugging directly into my pc and still have the same problem...very frustrating!

  • "itunes could not contact the ipod software update server because you are not connected to the internet" Help?

    Hello all, new to the forums.
    I've been recieving the error message "itunes could not contact the ipod software update server because you are not connected to the internet". This problem didn't occur at all for the past 2 years of using itunes.
    I've already scanned through numerous websites and forums for help, but none of them worked.
    This  set of instructions resulted in no change to any of the problems, though iTunes lists that as the supposed solution.
    # Open Internet Options from control panel.
    # Click the Connections tab.
    # Click the LAN Settings button.
    # Select the Automatically detect settings checkbox.
    Others include installing IE7, which that didn't work either.
    Can anyone help?

    Here it is:
    Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
    LENOVO 2537FC4
    iTunes 10.3.1.55
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 2.0.5.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 003DB3100363E3C0
    Current user is not an administrator.
    The current local date and time is 2011-06-16 17:03:57.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA NVS 3100M
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.3.1.55 (x64) is currently running.
    iTunesHelper 10.3.1.55 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {505BB17D-FA14-4FA0-9D77-F7998FEBB435}
    Description:          Intel(R) Centrino(R) Advanced-N 6200 AGN
    IP Address:          192.168.0.3
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Thu Jun 16 16:54:56 2011
    Lease Expires:          Fri Jun 17 16:54:56 2011
    DNS Servers:          192.168.0.1
                        68.94.156.1
    Adapter Name:          {610821DE-0532-4C65-839B-B74B65859FBA}
    Description:          Intel(R) 82577LM Gigabit Network Connection
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 16:00:00 1969
    Lease Expires:          Wed Dec 31 16:00:00 1969
    DNS Servers:
    Adapter Name:          {10983C8A-FCDA-4B2F-8A89-E1596BA6B7BA}
    Description:          Bluetooth Device (Personal Area Network)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 16:00:00 1969
    Lease Expires:          Wed Dec 31 16:00:00 1969
    DNS Servers:
    Active Connection:          Broadband Connection
    Connected:          No
    Online:                    No
    Using Modem:          Yes
    Using LAN:          No
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-06-16 15:35:33.

  • Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??

    trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.

    Here's what you can do in case of the forgotten password:
    Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Check this post for the network problem:
    https://discussions.apple.com/message/17855328?ac_cid=142432#17855328

  • 'The iPod software update server could not be contacted.'

    I have recently been having problems with my iPod touch 2g.
    I updated my iPod and everything worked fine, but I realised it had wiped my iPod clean, and I changed it back to recover my lost notes. I got most back, but when I tried to update it again, the problems came.
    Whenever I tried to click restore on iTunes, an error kept coming up:
    "This iPod cannot be used because the Apple Mobile Device Service is not started."
    I tried searching around for answers but nothing would work. I cannot acess my iPod. It is frozen on the recovery mode screen, (the image of a USB and iTunes logo), and cannot be switched off. I have tried uninstalling iTunes multiple times and restarting my computer.
    When I started this update, I had iTunes 10. (Not sure exactly which one). Though at one point I updated it to iTunes 11, but quickly uninstalled it and when back to 10 because I didn't like it. Maybe this had something to do with all the errors? I don't know.
    Then overnight, my iPod was just left on the recovery mode screen, unable to do anything with it. When I switched my computer back on to try again, when I click restore, a new message comes up:
    "The iPod software update server could not be contacted."
    I again tried researching but nothing has worked. My internet connection is perfectly fine. I can't use my iPod at all. It needs restoring, iTunes recognises that, but will not let me click restore. iTunes store works fine.
    Please, somebody help?! I don't know what to do.
    p.s. I'm using Windows 7.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • " the iPod software update server could not be contacted " what am I suppose to do now? please help.

    Hi, It's been a week now since im having this problem with my iPod touch 4thgen 8GB. it says it needs to be restored but when i do so it gives me an error which says " the iPod software update server could not be contacted ". I've tried restoring it a hundred times and each time this is what it says. under it is written " make sure your network settings are correct and your network connection is active or try again later ". what does that mean? that what am I suppose to do now? please help.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

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