IPod Software Updater won't work

Every time I try to update my iPod, I get a message stating that some of my music will not transfer becuase my ipod software is to old. I downloaded the update and installed it (multiple times), but it keep getting thw same message when I try to synch my ipod. Thoughts?

I think you're missing one step. You've downloaded and installed the updater, but you still have to run it and either restore or update your iPod. To run the updater go to /Applications/Utilities/iPod Software Updater and launch the latest iPod updater that is within that folder.
Restore will clear the iPod and put the latest software on it. Update will leave all data intact and update to the latest software. If you already have music on the iPod do update, if not then do restore.

Similar Messages

ITunes fails to connect to store or iPod software update server despite working network, fails on multiple networks - no error message, just loads forever.

Hey everyone,
I have iTunes 10.4 and an iPod touch. I have always had trouble with synching my iPod.
Right now, iTunes will not connect to the iTunes store. When I try to synch my iPod touch, it gets stuck in "Step 2: Backing Up," and the bar loads forever. I've left it alone for several hours and it has not made any progress. When I try to restore the iPod, or update it, iTunes gives me an error message that it "Cannot connect to the iPod software update server. This has happened despite being connected to the internet, on both my school network and my home network.
I've tried messing with the hosts file in the System32/etc. folder as the website instructed on the apple website, but that did not solve the problem.
Recently, several parts of audiobooks I have have also become unplayable on my iPod, despite being able to be played on iTunes. The parts are listed but are grey and cannot be selected.
I recently copied a bunch of audiobooks via flash drive from my sister's computer to my iTunes - could this be part of the problem? They were from an Audible account that I don't share.
Thanks!
-Allison

Your iTunes stores and sync problem solution here:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

IPOD Software Updater- "Restore" not working

The IPOD software updater will not allow me to restore my Nano.
Both the update and restore buttons are not "active". The updater prompts me to plug in my Nano and automatically attempts to update my Nano which isn't necessary since there's no new update.
This caused the "Do not disconnect" message to appear for a long time until I turned it off.
Any thoughts, suggestions...would be very much appreciated!
Thanks-

Fixed! I had the same issue and have fixed it... for now!
Let me go into the details...
My wife and I just received our new Nanos. Her's has been exhibiting strange behaviour so I have tried to restore.
On her latop, the latest iPod Updater did not at first 'see' the Nano whereas on my laptop, it sees the Nano and starts to restore then stops when the progress bar gets to the 'd' of "iPod". I have had to force quit and try again and each time it gets fo far and stops.
By putting the Nano into Disk Mode, I can get my wife's laptop to "see" the Nano and, once again, it stalled at exactly the same spot. I force quit the update and tried and again... and it worked this time!
The only difference this time was that I was holding the Nano in my hand. I can see no reason why this would be relevant unless the connector had been ever so slighty lose, though this is a long shot.
So, I am back to having 2 functioning Nanos... for now!
Best Wishes
Mark Townsend

Automatic software update – won't work (10.6.8)

Dear all,
my automatic software update has stopped working. It shows me the software that will be updated, starts the download, then the computer restarts and I type in my username and password – and then everything is back to what it was before. None of the listed softwares has been updated, and I can't find the reason it doesn't install any of these. There is no error message.
I've tried deleting the respective .plist file, but nothing has changed.
I work on a Mac Book where Snow Leopard 10.6.8 is installed.
I would be greatful for any helpful comments or step-by-step guides – I've tried to update some of the software manually but I would love the automatic update to work again.
Best,
cocopet

I get a screen telling me that some of the updates require a restart and I click ok to continue and restart now.
It's 9 programs by now:
- iDVD 7.1.2
- Remote desktop client update 3.5.3
- security update 2012-004 1.0
- iTunes 10.6.3
- Airport 5.6.1
- Update of Apple Software Installation Program 1.0
- Update of HP printer software 2.12
- Web-update 3.0.4
- iTunes 11.0.1

The 2.1.3 Software update won't work, the new version of iTunes won't download. Please help.

For several months now I have not been able to find a solution to either of these two problems. When I have the Apple Software Update program open and I click update, it loads for a second and then goes back to the usual page saying to update. It will not update. I have also tried, multiple times, to install the new current version of iTunes and that won't work either. I've tried to repair iTunes by going to Control Panel > Programs > Repair and it still won't work. Please help because I'm trying to download a new app but it requires the new version of iTunes. I am using a Windows Vista and I'm this is for my 4th generation iPod touch.

Did you try simply downloading the latest version of iTunes using the link below and then installing it on top of the older version?
http://www.apple.com/itunes/download/
B-rock

IPod Software Updater won't recognize my iPod

Hey guys,
I just got a new white 30GB ipod with video. I plugged it in and iTunes said that I had outdated software and I had to download it. So, I downloaded the latest updater, and then I installed it. I plugged my iPod iin again, and my iTunes 6 (latest latest version) again told me to install the software, so I opened the software updater, and it couldn't recognize my ipod!
I can't copy a lot of songs to my iPod because it says that it is outdated, but I can't update it because the updater won't recognize that I have an iPod plugged in even though my Finder and iTunes do recognize it.
Is there something I can do? Please help me!
Plz help!
Thanks in advance!
Matt.

Well, I just got off the phone with an Apple tech and you won't believe the load of c**p I am going to have to do because of the message "some songs won't transfer because your ipod software is too old."
Now, keep in mind, I have a brand new 30GB iPod video and it has the very latest software on it. I also have the latest version of Quicktime and iTunes and Tiger.
This is verbatim what the tech said:
You have to uninstall your ipod software, the iTunes software, and the Quicktime software, then reinstall all of it in a specific order to make the new iPod work.
Is that a load of crap or what?! Since when do they make people reinstall their applications simply because they have a bug in the product?!
So, if any of you are having trouble with the "old software" message, beware of what the tech may end up telling you to do.
I'm very ****** and ticked off at Apple for releasing a product that has obvious problems, given what I've seen on this board, and instead of releasing a software fix, they expect the end-user to fix their problem. That's BS!!!!
G4 MDD Mac OS X (10.4.2)

Safari, iTunes Store connection, Software Update won't work

I'm having a strange problem with my iBook...Safari will not load/open, Software Update from the blue apple menu at the top won't work and now I can't access the iTunes Store. I have no problem with my internet connection and Firefox works fine along with Mail. Safari has never worked actually, but the iTunes Store and Software Update are the new issues. I've repaired the permissions over and over, and I have not loaded any third part apps. Anybody have a clue about what the heck is going on here?!??!!!

HI Martin,
I see you did the 10.4.10 update. Did the problems exist before the update?
Whether they did or not, you have network issues. iTunes/Safari/Mail all require networking preferences and they can become corrupted. You said Safari has never worked... that could be the culprit of all your probs right there. And much as I like Firefox, it has caused too many connections issues to list.
First... before you do anything, back up important files, data/audio/images etc.
Second.. the following are System Preferences that need to be trashed. I know you've tried a few before, but try this anyway. If it works, you will have to reset your Sys Prefs, but that beats a clean install.
Go here: MacintoshHD/Library/Preferences. Locate and trash the following files: com.apple.networkConfig.plist
com.apple.softwareudpate.plist
Now.. go here: MacintoshHD/Users/Home/Library/Preferences. In the Preferences folder locate these files;
com.apple.safari.plist users
com.apple.itunes.plist users
com.apple.internetconfig.plist
com.apple.internetconfigpriv.plist
com.apple.internetconnect.plist
com.apple.recentitems.plist
com.apple.safari.plist
com.apple.systempreferences.plist
Also, if you don't have a good disk cache cleaner... get Onyx. It's FREE and it works like a charm. Run the Maintenance and Cleaning Scripts once a week to avoid problems such as you are experiencing. Download and intall Onyx per the instructions. Only takes a few minutes...
http://www.apple.com/downloads/macosx/systemdiskutilities/onyx.html
Have you ran Disk Utility from your system restore disk to check for errors on the disk? You need to verify the disk is OK. If you need help with that, just post back..... I really hope something helps for you.
If all the above fails, at this point you might consider doing a complete Erase and Reinstall from your system restore disk(s).
Carolyn

I have Mac OS X 10.6.8 (10K549) and my software update won't work

I click software update and it checks if I have an update and it says I do. Then, I click "install and restart" then these multiple screens pop up asking if I want to install these certain updates and I click install for each one. Then my computer starts to restart and my screen never turns black, it turns to blue then my log in screen comes up. I log in and then that's that. nothing installs and then when I check for a software update again, the same thing pops up. HELP!

Have you updated your OS to include the 10.6.8 Combo update along with the software updates since.
You may need to apply the Combo updater. Mac OS X 10.6.8 Update Combo v1.1 and follow with a software update to pick up any later changes..

I recently installed Lion and now my software update won't work

Everytime I try to click on software udpate it says "Checking for new software" with a progress bar and then
"The Software Update Server is not responding. Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance."
My internet connection is fine and I suspect this is related to the Lion download. Please help!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

IPOD updater won't work

The recent updater won't work for my ipod mini. It downloads and opens, but after I select Macintosh HD to dl it in, the next page where you can select what you want to install won't let me select. WHat's going on?

Is your antivirus software enabled? Do you have a fire wall on? Disable your antivirus software, try again and when you are done updating then enable your antivirus back on.
See if that works.

I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

There is nothing to do, unless you buy a new computer.
Mac OS 10.5.8 or later is required.

HT201210 I can't restore my child's ipod touch due to itunes stating the ipod software update server could not be contacted or is temp. unavailable which I have several times & tried the resolution steps on the error page & the ipod won't restore please

When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again. After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time. PLEASE HELP!!

Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

Cannot connect to ipod software update server

I have been battling for weeks to get my daughters iPod updated to iOS 5. I keep getting an error message when I try to upgrade "iTunes could not contact the iPod software update server because you are not connected to the Internet." The internet and iTunes are working and I updated my iPhone from the same PC with no issues.
I am running Win 7 x64
I have worked through all the solutions have found on the forums including:
1) Ensure that the local area connection is set toautomatically discover settings
2) flush the DNS cache
3) Change the "Windows live family safety settings for her account to unrestricted"
4) Removee "Windows live family safety" from the PC
5) Change her account to an admin account
6) Temporarily disabled AVG
7) Remove the content of the hosts file
8) Running iTunes as an administrator explicitly
9) Temporarily disabled the windows firewall.
There have been many reboots in this sequence.
iTunes diagnostics gives the following (while running iTunes as administratir, with AVG disabled and the windows firewall disabled, and her account as administrator) - The thing that looks wrong to me is that there appears to be no active connection identified, trouble is the network is working so what is going on? Any help gratefully recieved.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 545
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0044A8C403578DE0
Current user is an administrator.
The current local date and time is 2011-12-16 20:41:03.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4300/4500 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {CA751758-A3D4-4D96-B62D-BA2AB81D1EC2}
Description:          Realtek PCIe FE Family Controller
IP Address:          192.168.1.100
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Fri Dec 16 19:42:19 2011
Lease Expires:          Sat Dec 17 19:42:19 2011
DNS Servers:          192.168.1.1
                    194.168.4.100
                    194.168.8.100
Active Connection:          (none)
Connected:          No
Online:                    No
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-16 20:40:55.

Same problem here.
Two days and I cannot update the apps from iTunes in my desktop computer.
Have done almost the samethings as ginaroseapple, still won't connect to iTunes.
This is the header of the warning window:
Se produjeron problemas al descargar algunos elementos comprados.
Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
and so on....
Please help.
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Dell Inc. Precision WorkStation 690
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Soporte para aplicaciones de Apple 2.1.6
Biblioteca de actualización del iPod 10.0d2
Controlador CD 2.2.0.1
DLL controlador CD 2.1.1.1
Dispositivo móvil de Apple 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Número de serie de iTunes 00C8A974237EDB40
El usuario actual es un administrador.
La fecha y la hora local es: 2011-12-16 15:54:41.
iTunes no se ejecuta en modo seguro.
La composición acelerada de WebKit está activada.
Compatible con HDCP.
Compatible con Core Media.
Información de pantalla de vídeo
ATI Technologies Inc., ATI FireGL V3400 (Microsoft Corporation - WDDM)
ATI Technologies Inc., ATI FireGL V3400 Secondary (Microsoft Corporation - WDDM)
NVIDIA, NVIDIA Quadro 2000
**** Información de complementos externos ****
No hay complementos externos instalados.
ID de Genius: 42b7f2ab0b0b7919fcf49d79bc922303
**** Pruebas de conectividad de red ****
Información del adaptador de red
Nombre del adaptador:          {3112817E-1102-48B8-8C3B-EA0182158A70}
Descripción:          Broadcom NetXtreme 57xx Gigabit Controller
Dirección IP:          192.168.1.71
Submáscara de red:          255.255.255.0
Puerta de vínculo predeterminada:          192.168.1.254
DHCP activado:          Sí
Servidor DHCP:          192.168.1.254
Concesión obtenida:          Fri Dec 16 15:27:30 2011
Caducidad de la concesión:          Sat Dec 17 15:27:30 2011
Servidores DNS:          192.168.1.254
Conexión activa:          LAN Connection
Conectado:          Sí
Conectado:                    Sí
Módem en uso:          No
LAN en uso:          Sí
Proxy en uso:          No
Compatibilidad con SSL 3.0:          Activado
Compatibilidad con TLS 1.0:          Activado
Información del firewall
El firewall de Windows está desactivado.
Se ha podido establecer conexión con el sitio web de Apple.
Se ha podido establecer conexión con iTunes Store para explorar.
Se ha podido establecer conexión con iTunes Store para realizar compras.
Se ha podido establecer conexión con el servidor de activación del iPhone.
Se ha podido establecer conexión con el servidor de actualización del firmware.
Se ha podido establecer conexión con el servidor de Gracenote.
Último acceso a iTunes Store: 2011-12-16 15:37:04.
**** Pruebas de unidades de CD/DVD ****
LowerFilters: clbstor (5.0.0.59), PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
U: HP DVD Writer 1040d, Rev EH23
La unidad está vacía.
La corrección de errores está activada para la importación de discos CD de audio.
**** Pruebas de conectividad del dispositivo ****
iPodService 10.5.2.11 (x64) se está ejecutando.
iTunesHelper 10.5.2.11 se está ejecutando.
Apple Mobile Device service 3.3.0.0 se está ejecutando.
Controladores de bus serie universal:
Renesas Electronics USB 3.0 Host Controller. El dispositivo funciona correctamente.
Renesas Electronics USB 3.0 Host Controller. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2688. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2689. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268A. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268B. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller - 268C. El dispositivo funciona correctamente.
Controladores de host FireWire (IEEE 1394):
Texas Instruments 1394 OHCI Compliant Host Controller. El dispositivo funciona correctamente.
Información del dispositivo conectado:
iPad de Marco de la Concha, iPad 2 (GSM) usando la versión 5.0.1 del firmware
Número de serie:          DLXFD6DVDFJ3
Dispositivos más recientes no conectados en este momento:
iPod touch (segunda generación) usando la versión 4.2.1 del firmware
Número de serie:          9C909NVH208
**** Pruebas de sincronización del dispositivo ****
Pruebas de sincronización completadas correctamente.
Se produjeron problemas al descargar algunos elementos comprados.
Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “GameFly”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “iThoughtsHD (mindmapping)”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “SketchBook Pro for iPad”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Twitter”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Facebook”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
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Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
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Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
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Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
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Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “AppBox Pro: A Swiss Army Knife for Your Digital Life”. Se ha producido un error desconocido (-50).
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Ha ocurrido un problema al descargar “Plaxo Address Book Backup”. Se ha producido un error desconocido (-50).
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Ha ocurrido un problema al descargar “SketchBook Mobile”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “LinkedIn”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “iStudious - Note Taking + Flashcards w/ Handwriting and Rich Text”. Se ha producido un error desconocido (-50).
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You want to downgrade because the new updates won't work? Read this.

First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. *If you decide to try this I highly suggest you do a backup to disk first just in case.* Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshala

Hi - it sounds like you still need to move the library file, which is in step 5 of my original post; this is assuming you exported your library before you went back to 7.3 - if you didn't do that, don't delete anything yet - just try moving the itunes library.itl file onto your desktop:
"5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
"Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want (actually, just leave the .xml file where it is).
"6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1."
Since I wrote that I've gone back and forth a couple of times, and importing the backup library file should work. If for some reason you didn't export your library, you can try importing the iTunes Music Library.xml file in your iTunes folder. It takes a really long time but this does also work.
If you were having the same 11333 error that I was, I was finally able to get into the iTunes store with 7.4.3 after installing certificate revocations lists as described on this page: http://docs.info.apple.com/article.html?artnum=306628
I think that's helped a lot of people - have you tried that? Of course, to do that you would have to reinstall the newer version to try it.
Please post again if you are still having problems with the library, but I think you should be ok!

IPod Software Updater won't work

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