IPod software won't recognize shuffle, why?

Note: This topic was moved from 'Safari.'
When I try to format my ipod shuffle with the iPod shuffle and I plug in the shuffle as requested, my software won't recognize the device!!!! Can anyone tell me what to do?

Karen,
You have asked your question in the discussion forum for the Macintosh Safari browser. You should go to the iPod Shuffle/Windows forum and ask your question there and you will probably get a faster answer then here.

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URGENT! ipod Updater won't recognize Shuffle

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1. I trashed + reinstalled itunes, new ipod udater
2. switched usb ports, unplugged all hardware, etc..
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4. zapped pram, repaired permissions, reset NVram, restarted
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Thanks. Looks convoluted, but I tried everything else!
Here's the 10-12 download link:
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When I try to format my ipod shuffle with the iPod software and I plug in the shuffle as requested, my software won't recognize the device!!!! Can anyone tell me what to do?

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http://support.apple.com/kb/HT2801
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Hi,
I installed window 7 64bit (using upgrade cd from the upgrade to win7 program)
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The first two are fine, but the third one never works, it is the same story for all my fingers...
I HAD the program working perfectly before I reinstalled my OS
For some reason I seem to recall the same problem last time I had to reinstall, don't remember what i did to fix it
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Thank you for your time and help!
edit:
To add some details:
It was working before
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It's software or just my DNA changes my fingerprints -.-
I don't remember what software/version I downloaded last time, but I search online on this site and found the newest software
Also, the face program is not working either
It was working before I reinstalled OS
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Thanks for responding
Just want to point out I mention clean install
So point 1 wasn't too useful
I also mention I updated everything (windows and downloading the newest already)
And since the problem is not being able to enroll fingerprints, point 3 isn't valid either
after a night of no sleep being trying to get the little piece of hardware to work-.-
Here's my solution,which I hope will help people
Things to note:
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If you do mess up and can't log in at all (not being able to click or press enter for your password), go to safe mode, and use system restore
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gltb wrote:
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Incidently, I too have tried switching from the USB 2.0 hubs in the front to the rear USB's and nothing is happening. I have followed the iPod for Windows software instructions to:
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I 'm starting to think it's a problem with the update software.
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Thanks
Windows XP
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HI.... I just gt a new video iPod.... I already had
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IPod software won't recognize shuffle, why?

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