IPod stays "frozen" after conversion to Windows

My sister recently acquired a second-hand, 1st Gen 10GB iPod that was originally formatted for Mac. She owns an XP box, and will need to use the iPod with that computer. I've followed the instructions for formatting the iPod for Windows, and after doing the Restore, the iPod is no longer useable. It's frozen with the Apple logo on the screen. Nothing else happens, and this is the case whether or not the iPod is tethered to the machine.
All I can do to bring it back to life is plug it into my Mac Mini and reformat it for Mac. It seems to work OK then, but once I hook it back up to the Windows box and do the Restore, it's gone again.
Any suggestions?
Other OS

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

Ipod classic frozen after sync since I updated ipod software 1.02

I have an iPod Classic 80G and iTunes 7.4.2(4) installed in my Macbook Pro, had about 12G music in my iTune, everything worked fine, untill yesterday I added some more songs (about 2G), when I tried to sync, iTune asked me to update iPod Classic software 1.02, I did and after sync, my iPod frozen (only apple logo on screen). I tried all 5 Rs, and even erased the drive with Disk Utility, after restore, I can copy songs from iTunes while using it as a disk, the ipod works fine, but the iPod crashs everytime finished sync. This morning I tried to sync with my girlfriend's Mac mini (she has about 8G music in her iTunes), it works no problem at all. So I am thinking the problem is with my iTunes - any help please?
p.s My last attemp was deleting the ipoddriver.kext from extensions libary, still didn't work.

The iPod classic not bring recognized is unrelated to iTunes Match. You should post this problem to either the iPod Classic forum https://discussions.apple.com/community/ipod/ipod_classic or the iTunes for Windows forum https://discussions.apple.com/community/itunes/itunes_for_windows. Probably the former.
FYI it is only iOS devices that cannot be synced via USB with iTunes Match enabled.

``Ipod Touch FROZEN after one day!!

Hi, I got the Ipod touch 16gb and used it once, now it appears to be frozen. It starts up with the white apple logo with backgrounds and then goes to a screen with the USB cable and an arrow pointing to a music CD from here it stays and eventually turns itself off?
Please someone Help Me??

Did you take your iPod Touch back to the store? I am having the same exact problem with mine as well. All works fine and then the touch screen will freeze but the buttons will work. A reset only fixes the issue for a very short time and I have done a couple complete resets of the device.
I may have narrowed the issue down some though. The iPod seems to work until email, calendar, or contact syncing is setup either through iTunes or directly on the Touch itself. It is not any of my apps I've gotten through the store because I tested it out with all my apps loaded and it worked great until I tried to sync email, calendar, and contacts. I even tried syncing just Calendar alone to see if it was one of the other two and the screen started to freeze after syncing the calendar two different methods. The only way to get it back to working correctly that I have found so far is to completely reset and wipe the device and set it up from scratch again. Deleting the data and the sync settings do not work.
Were you able to get some sort of resolution for this yet? I got my Touch as soon as the App Store was released so I could ditch my old Palm and still have my Contacts, Calendar, and the couple key apps I needed. A hard reset from scratch is definitely not a good solution for this. I started experiencing this problem before the recent v2.0.1 upgrade came out and was hoping the update would fix it but it did not. This is frustrating.

IPod Touch frozen after firmware update

Hi,
I have a problem with my iPod Touch (3rd gen). I am running iTunes on 64-bit Windows 7.
I plugged in my iPod into my PC and iTunes offered an upgrade to iOS 4.3.3. I accepted as I do routinely; I'm pretty sure
I was running whatever was the latest version previous to this update.
A few minutes later my iPod's screen showed the picture of a cable plugging into iTunes. The iTunes screen showed a message:
"iTunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with iTunes."
I selected "Restore" and iTunes displayed a message that it was "Restoring iPod software".
The iPod screen showed the Apple logo and a status bar underneath which seemed to indicate that it was being restored.
It then did "verifying ipod software" and "verifying ipod restore" and finally "restoring ipod firmware".
However, when the process finishes, and after flashing the Apple logo again, the iPod still reverts to the picture of a cable
plugging into iTunes. For its part, iTunes goes back to the original message:
"iTunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with iTunes."
I checked that I have the latest version of iTunes (10.2.2.14), and even went to the Apple website and downloaded it to be sure.
As far as I can see the iPod is going into recovery mode (the link http://support.apple.com/kb/HT1808 suggests that this is
achieved when you get the picture of the USB cable plugging into iTunes, which is pretty much all that my iPod displays now).
It's just that the restores do not seem to be taking.
I also tried running the file iPod3,1_4.3.3_8J2_Restore.ipsw which was suggested in a response to a similar problem.
This did not appear to do anything other than start iTunes at the point where it asked me to restore.
Can anyone please suggest a solution such that I may be able to use my iPod again?
Thank you for any help or ideas.

Thank you samuelfromwilmette I think you are right.
To finish the story: I took my iPod to a Genius bar and they were able to re-set it. I then recovered from a back up but noticed that some of my apps did not recover correctly. I carried on for a few more weeks and then it simply stopped working. The iPod would no longer receive transfer files from iTunes, it would not update any of the apps and then a few days later I got the screen of death problem.
Fortunately I still have a netbook running Windows XP. I set up iTunes on it and was able to restore the iPod. I now simply use the Windows XP netbook as the computer with which I sync my iPod. It is not a great solution, because I would rather use my desktop, which is where I have my photos etc. I am forced to use an external hard drive to move files over. I have been operating like this for over 6 weeks and it all seems to be holding together!
I think I have learnt two things:
1) Regardless of what they say, my iPod Touch 3rd gen. / iTunes is not really compatible with Windows 7 64-bit. The fact is that it works perfectly with my Windows XP computer but not with the newer operating system.
2) I do not really need to update the firmware every time a new one comes out, and I do not need to sync my iPod every day!
Thanks again for the advice.

U2 Ipod Photo frozen after incomplete restore

I wanted to connect my ipod to a new PC. Nothing was wrong with mz iPod before I tried to connect it with mz new PC!
I loaded new iTunes 7.0 and after connecting my ipod it asked if I would like to restore the ipod , that was fine with me since all my audio files are also on my new PC
After the restore process the program asked me to complete the process disconnecting from the PC and connecting to a wall socket.
It did not get past the language selection! It just FROZE.
Now it is alreadz a day on the english menu item but I cannot select it !
I just did a reset but the same screen freeze comes back on !!My PC and iTunes do not recognise the iPod anymore...
How can I proceed ? The Apple advices always assume that iTunes recognises the iPod but what if it does NOT?

Have you tried resetting the iPod? For info, see here: How to reset your iPod
It may take quite a few tries, and this is best done when connected to power.
Also, if nothing else seems to help, this method has proven to have sucess:
Connect your iPod to your USB port for a few seconds, then promptly disconnect it (without resetting or ejecting it).
Do this with your iPod with a AC adaptor, a carcharger, etc.
This could possibly work to sucessfully break the iPod out of its frozen mode if no other attempts are working.
-Kylene

Ipod classic frozen after sync since I update ipod software 1.02

I have an iPod Classic 80G and iTunes 7.4.2(4) installed in my Macbook Pro, had about 12G music in my iTune, everything worked fine, untill yesterday I added some more songs (about 2G), when I tried to sync, iTune asked me to update iPod Classic software 1.02, I did and after sync, my iPod frozen (only apple logo on screen). I tried all 5 Rs, and even erased the drive with Disk Utility, after restore, I can copy songs from iTunes while using it as a disk, the ipod works fine, but the iPod crashs everytime finished sync. This morning I tried to sync with my girlfriend's Mac mini (she has about 8G music in her iTunes), it works no problem at all. So I am thinking the problem is with my iTunes - any help please?
p.s My last attemp was deleting the ipoddriver.kext from extensions libary, still didn't work.

Update: After restoring the iPod synced almost 1/3 through my playlist and then started syncing at a rate of about one song every four to five minutes. Eventually it stopped syncing and froze. Now iTunes is completely frozen.

IPod function frozen after update to OS4

After updating to OS 4 on my 3G iPhone, all songs (and podcasts, etc) are present in my phone, but will not play. I select a song, it comes up as if it's going to play, the little play arrow comes up, and then I get booted back to the list of songs. I have reset, restarted and restored settings. No change. I have not yet done a complete restore from my computer, because it takes upwards of 4 hours to re-download all my music to the phone. But I will if there isn't another way. Any advice? Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPOd is frozen after screen lock.

Alright I'm having a bit of a problem, and the trouble shooting and tips I read on the support/ipod page didn't help. I put my iPod on a screen lock with the password. The next time I tried to use it I knew I would have to put the password in,but it wouldnt let me. It seemed to be frozen,but then finally a page showed up showing a file and and exclmation point,and an iPod with a sad face with http://apple.com/support/iPod I went there and followed the steps,but my iPOd has yet to work..can someone please help me?!!Thanks
-audrey

http://apple.com/support/iPod I went there and
followed the steps,but my iPOd has yet to work..can
someone please help me?!!Thanks
-audrey
You say you followed ALL the steps. Did you restore your ipod?

Ipod is frozen after updating it

just recently tried to update my ipod touch, using my computer. a message popped up on my laptop saying the update was complete so i took out the cord from the ipod. it then took me to a complete black screen with the apple logo and a bar that looks like a loading bar just underneath it but nothing seems to be loading. its been like this for over an hour now and im wondering how to fix this?

Try putting the iPod in recovery mode and restoring or updating it again. See the following:
http://support.apple.com/kb/ht1808

Video iPod stays "on" after Sync

I have upgraded the software for iTunes and iPod to the latest version. Since doing that, everytime I sync, eject the iPod, and put it on hold, the next morning the iPod screen is still at the beginning screen, not in sleep mode, and half of the battery is discharged. Needless to say, this has not happened before.
Any suggestions?

Does it go to Sleep at all?
Mkae sure Calendar alarms and Clock alarms are off.

Ipod frozen after playing every two MV

It's so confused that my ipod always frozen after playing every two Avril's mv, with only a play and battery icon on the screen. For some reason it's perfectly ok when playing other mv and music. Nothing same happened.

Tracy,
Under the normal process, your iPod mini will show the running bar, indicating that it is trying to complete the restore process. Try to do a restore again and plug it to the AC charge striaght away. You may need to do several attempts

My screen is frozen after I hooked it up on my laptop for synching and this window appeared asking to have the ipod updated. Now it won't do anything.

My screen is frozen after I hooked it up to my laptop for synching and this window appeard asking for update. Now it won't do anything.

Have you tried a hard reset yet to see if that makes a difference? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. This may take a couple of tries.
B-rock

HELP iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Has anyone had similar experience? fixed?

HELP
My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.

its fixed!! After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search. 'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it.
hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working. Hope this helps others.

I was trying to update/restore my ipod and now i plug it in and it stays frozen on the usb to itunes picture. and when i plug it in it dosnt come up in itunes how do i fix this?

i was trying to update/restore my ipod and now i plug it in and it stays frozen on the usb to itunes picture. and when i plug it in it dosnt come up in itunes how do i fix this? any suggestions are appreciated

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

Hello, Pete.
Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

IPod stays "frozen" after conversion to Windows

Similar Messages

Maybe you are looking for