IPod still not connecting with windows

I recently got a replacement iPod from Apple. I connected my iPod with my computer and the "Do not disconnect." sign shows up instantly. It was there for over 20 hours so I disconnected it. I checked out the 5 step guide for Windows to recognize the iPod, but it still doesn't work. I'm using the exact same cable and USB port that I used on my old iPod. The iPod is not recognized by my PC or by iTunes. When using the iPod updater, the only option available is "restore" and I already tried that. Whenever I connect my iPod to Windows, it always says "USB device not recognized." and the iPod always goes to the "Do not disconnect." screen. Can anyone help me?

I have a similar problem, excpet that my ipod just stopped being recognised by itunes, although Windows Exploere recognises it. When I run the updater, it keeps telling me to plug in my ipod (even when it is plugged it) and both the update and restore buttons are greyed out.
No hardware has been installed since the ipod was last working properly.
I've tried everything suggested at the website... I've reset the ipod, installed, uninstalled and reinstalled the latest versions of updater and itunes repeatedly, performed restarts running only the ipod drivers using system config, nothing works. I've tried the ipod on both firewire and USB2 connections with the same result - Windows Explorer sees the ipod, but not itunes or ipod updater.
I figure the ipod needs to be restored to its factory settings, but how do I do this if the software to do so won't recognise the ipod? Is there a hardware option to do a complete restore/reset?

Similar Messages

TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

why doesnt my 5th gen ipod nano not connect with windows 8?

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

HT1369 why is my ipod can not connect with the i tunes store and can not sync

Dear apple,
Please kindly help me because my ipod can not connect with the i tunes store and can not sync either

Follow through: iTunes for Windows: Device Connectivity Tests
That link, also contains other links that may be related to your problem and/or to your solution.
Hope this helps.

"The Problem" is IPOD will not connect to windows

I guess for those people that have not spent the last few days reading these posts I will add that "The Problem" that I am referring to in my previous post is the same one that everyone seems to be having. One of my IPODs was rendered absolutely useless by the new updater. (only one was updated) I believe that the com port on the IPOD is being "jammed" by the software update. I had never updated before and my two IPODS have worked flawlessly up to now. I believe that this fix will be the best for me because it basically cleans it back to factory state. I have read some old posts and feel that some of the older updaters have killed some IPODS in the past. I would suggest that if you decide to follow my previous post and restore. That you go back to the oldest updater that will provide all the functionality that you actually use. "If you do not feel comfortable taking the IPOD apart I am sure there are places that will do this for you.
win 2000 Windows 2000

Because an iPod wil not sync with Windows Media Player. It will only sync with iTunes.

Ipod is not connect to windows or itunes but it still shows up on ipod

i had to re set my ipod the other day and ever since then it will NOT connect to windows of itunes but every time it shows up on the ipod that it is connected!

Welcome to the discussions,
try again to reset by holding the sleep and home button until the Apple logo comes up again. If still no luck, restore "as new ipod"
Restoring: http://support.apple.com/kb/HT1414

My ipod does not sync with Windows 7 64 bit

My new computer with Windows 7 64 bit will not sync with my ipod nano

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

IPod Touch Not Connecting to Windows at all

My 2nd Gen 32 GB iPod Touch is not connecting to my Windows XP computer. I've restarted the computer and the iPod Touch, and still no connection. I've tried connecting the iPod to another computer in the house and nothing.
When connecting the iPod Touch via the USB cable that came with it, the usual sound "Duh-Dah" does not play as if an external drive has been connected.
Any ideas on how to solve? Is there something wrong with the iPod Touch?

I followed the link, which had me download a fix for SP3 from Microsoft, restart in Safe Mode to complete, and still not recognizing the iPod. (my USB ports recognize cameras, USB drives, external hard drives, other mp3 players, printers)
The iPod seems to be charging, but not even being recognized as an incorrect driver/camera/anything.
Could it be a problem with the iPod? USB Cord provided when purchased? drivers on the computer? all USB ports located on the computer?
Note: this is the very first time ever to connect any iPod to this computer. Even though my "minimum requirements" are met, could it be the actual computer?
Any/All ideas are greatly appreciated!

Nokia Ovi suite STILL not working with Windows 7/U...

Hi
I have been waiting paitiently for around 7 months now to get a working version of Ovi Suite to use to sync my Nokia C7.
Right now its only version 3.1.1.78 I think. I started at 2.9.X
Ovi suite still thinks my phone is not in Ovi Suite mode. This happens only with Windows 7 laptop. Atleast now I think I can sync stuff using blue tooth. Probably Nokia expects me to copy over small video clips also with Blue tooth!!!
When are you planning to fix? Please dont tell me to use Nokia PC cleaner - I just did that. 3 times in a row. Tried on 3 different Windows 7 laptops also.
Thanks
Anup
Solved!
Go to Solution.

Hi Piv1978,
Try the following workaround.
Manual sync
Open Nokia Ovi Suite--> Sync--> Sync option--> Uncheck the sync automatically everytime you connect the device.
Then Sync--> Sync now--> Contact, Calendar& tasks, Messages or Notes one by one individually.
Re-pair the "pst" and the "ost" Outlook files as in the following location.
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click the above mentioned exe file and 'Run' it.
NOTE
It's adviced to take a back- up of the user's Outlook folders to avoid any loss of information.
Check with Microsoft support pages for more information.
I hope this helps you with the error code.
Br
Mahayv

My ipod is not connect with itunes.

when i connect my ipod touch to my pc,there is no change for my ipod.i think it is not working.no messeges there.its just like sleepy mode.
what can i do?.

Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Also, if the iPod does not turn on see:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod Nano Not connecting to Windows 8, Itunes

I am unable to get my Ipod Nano to connect to Itunes. My computer is operating with the newest versions of Windows 8 and Itunes. I have completed ALL the steps in the troubleshooting guide through Apple. I would like to use my Nano during the delivery of my son next week. I have looked for answers all over the internet, with no luck. Can anyone help? I see that many people have had the same issue. (My Ipad also did not work). Again, I have completed ALL of the troubleshooting items

Hello again, Pheobesmum.
Thanks for the update on your issue. Some users that have had the issue you're describing have found that removing and reinstalling iTunes has helped them with the issue. The following article provides the steps on how to do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you find that the issue persists, you may find more information by using another one of Apple's support resources here: https://expresslane.apple.com/GetproductgroupList.action
Cheers,
Pedro.

Itunes 9.0.3 64bit still not compatible with Windows 7.

Have downloaded 9.0.3 in the hope that it will have fixed the ongoing issue of my ipod classic (80gb) still not being recognised, I am still unale to sync due to my ipod classic not being recognised! It seems that the 64 bit version actually runs as a 32 bit program (checked in task manager) and I assume the 64 bit version is supposed to provide the correct drivers to allow compatibility with 7. This is not the case. I've been on the net for months now trying to find a solution and to date there's nothing out there that works. Is anyone else having this problem and does anyone know of any fixes? Also, any chance apple can update us on what long term solution is being worked on? Given 9.0.3 was supposed to fix things, there seems to be something going wrong somewhere!

Phew. One of the more disconcerting messages I've ever found when I've been checking people's drivers and downloads pages.
Okay, there's a new version of the BIOS showing up on your downloads page: version 1.25, dated 2010/01/11.
It's worth checking to see if that's your current BIOS version. One word of caution ... Acer is in the habit of threatening that the sky may fall on your head if you dare to upgrade a BIOS version. Direct quote from the relevant page:
"Flashing the wrong BIOS can cause harm to the system. Acer recommends that you should only upgrade your firmware/drivers if you have been instructed to do so by an Acer Customer Care representative. By using these firmware/drivers you agree to accept the possibility of product failure."
I'm not entirely sure how seriously to take that ... but it probably would be best to check with Acer support prior to attempting any BIOS upgrade.

Ipod will not connect to windows OR itunes

30gb video IPOD
Ok, first off my laptop and 360.. it will connect to all of those, i can even add/remove stuff on itunes with my laptop, but when i hook it up to my home pc it will NOT connect to itunes or show up in my computer, i have the latest itunes fully updated, i have tried every method on the ipod help section, resetting blah blah TRIED IT ALL
it says its connected on the bottom right but it just wont load.. when i run ipod diag on itunes it says its not connected, ive even tried other programs like ipod acess, anapod etc. and i cant connect it with them either.. i dont know what to do someone PLEASE help

nevermind i fixed it
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
if anyone is having the SAME problem, check this out, worked like a charm

IPod is not connecting with iTunes - please help

When I plug in my iPod into the computer, it is not connecting. I thought it was the cable at first, but it is not because I've tried different ones. Please help!

Have you tried the 5R's with the iPod?
Repair permissions with Disk Utility.
Charging or not - try another cable.
MJ

HELP! Ipod classic not working with Windows 8

I have an Apple classic Ipod. I just had to purchase a new PC. It came with Windows 8 operating system. When I plug in my classic ipod to this new computer it appears in itunes and you can see the songs that are on it but that is all. I can no longer select one of them and play it on the ipod through the computer nor can I select or deselect songs on the computer to make a new playlist, nor do my new song purchases on itunes download to the ipod. Instead they are on the cloud and unbeknownst to me they appeared on my Ipad. I don't listen to music on my ipad so that doesn't do me any good. I want them on my ipod. Can anyone out there tell me what I need to do to make my classic IPOD work on this new computer or am I SOL?
Thanks.

Hello Ethan
I am a bit worried since using Ospprearm.exe for office in my 64-bit version of Windows
8 original version apparently changes my CMID will it affect my Windows Profile adversely as well or only office? I am told this rearms
does "the following tasks:
Resets the grace timer to 30 days.
Freezes the grace timer until either an Office application is run, or the ospp.vbs script is run.
Resets the client computer ID (CMID). This is important because the KMS host uses the CMID to determine the number of unique clients. To check the CMID, use the command ospp.vbs
/dcmid. For more information about ospp.vbs, see The ospp.vbs script.
Note: If you run this command on either Windows 8 or Windows Server 2012, it only returns to CMID for Windows,
not Office. To see the CMID for Office 2013, look for event 12288 in the Application Event log..."
Your clarification will be deeply appreciated thanks!!!
Wacef

New ipod does not sync with Windows

Just bought an a 30gb ipod. I imported my old "Creative" mp3s into Itunes 7. When I connect the iPod it displays "Do Not Disconnect".
It's showing in iTunes and when I clicked on SYNC iPod I got a message that certain tracks couldn't be copied as they weren't found (101 to be precise).
In fact it's not copied any music to the ipod at all.
And how long should I leave it before I disconnect it???
Any ideas?
Cheers
Dick

Might be worth tearing down the whole iTunes install and starting over...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

IPod still not connecting with windows

Similar Messages

Maybe you are looking for