IPod still plays songs, but freezes

I recently recieved a new iPod from Apple. After updating it with the current updates and synching all of my songs/videos on it, I proceeded to listen to it. The problem comes after it's been on for a while. The screen will 'lock' and it will continue to finish playing the song I'm listening to, but then it freezes and the only thing I can do is reset it. Unfortunately, the problem is still there, and it has done this every time I try to listen to it! Thanks for any help!

Tried this?
How to restore the iPod to factory settings.

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The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue

The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue.Please help me

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My itunes plays songs, but i cannot find it in programmes please help!!??

My itunes plays songs, but when opened it says that it cannot connect with ipods or phones and needs to be repaired, but it will not repair and so needs to be reinstalled, but i cannot find itunes in my programmes, so how can i uninstall itunes, please help!!!????

Use the Spotlight Search, maybe you just can't find it.
Try redownloading it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My nano plays songs, but is otherwisw frozen. won't reset either. seems to sync, but can't change songes etc.

This ipod is new...even though older version. It is 4th generation. Only used 2-3 times. Had worked fine. Loaded new songs on it, now will ocaisionall play songs, but wheel does not work....always seems locked....tried multiple times to reset and that even will not work. PLease help...going on vacation and reall yneed to take this! Thanks for any help!

Have you tried Restoring it in iTunes?

My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately. This started happening after updating to the latest version of Ipod software.

My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately. This started happening after updating to the latest version of Ipod software.

Here's a couple things to try:
1. Reset the iPod by holding the sleep/wake button and home button at the same time for 10-15 seconds until the Apple logo appears on the screen.
2. Uninstall and reinstall one of your purchased apps. Sometimes this can rectify the issue.
3. Connect the iPod to iTunes and restore it. New system software usually resolves the issue. Make sure you sync before restoring because a restore removes the data from your iPod.
Hope one of these works for you!

ITunes has stopped working. Can play songs, but cannot access store. What do I do?

iTunes has stopped working. Can play songs, but cannot access store. What do I do?

Hello there, Ellen317.
The following Knowledge Base article provides some great in-depth steps for troubleshooting your issue. Start with the section titled Troubleshoot issues in Windows:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

TS1382 ipod will play music but the screen is blank

The ipod will play music but I can not see the screen. It remains blank.

By blank I assume you mean completely white is that correct?
If none of the usual 5 R's of troubleshooting do any good, you'll need to have the iPod either serviced or replaced as the LCD screen or ribbon cable is damaged or faulty.
http://www.apple.com/support/ipod/five_rs/nano3gen/
B-rock

My iPod Touch keeps displaying the message 'This accessory not supported by iPod touch.' When I've used it w/this device multiple times, it's happening more and more frequently now. Anyway to dismiss this message for good? Because the iPod still plays .

My iPod Touch keeps displaying the message 'This accessory not supported by iPod touch.' When I've used it w/this device multiple times, it's happening more and more frequently now. Anyway to dismiss this message for good? Because the iPod still plays thru my radio and system.

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

IPod Touch freezes and cannot be opened but still plays songs

i have 6months old iPod Touch 8gb and even in the first week of my purchase, while playing songs, it will suddenly freeze: it won't let me do anything. Just black screen but it still plays the music.
i would reset it (home button + sleep/wake button) and then it would be ok again. but if I just let it playing while its on freeze, after a few minutes it would stop playing and the freezing will continue.
I have tried restoring it: erasing all contents on my iTouch but it won't do anything.
This happens quite a lot of time now. It's actually worse now. I happened to bring it to the MAC store to let them define the problem. They said it probably has something to do with the "music" that I'm playing. Might corrupted or something. But of course I know what I'm playing and what I'm playing isn't corrupted. They would try to diagnose it though but it will take days for them to do it by restoring it and downloading other music and if, they said, the new downloaded songs won't make the iPod freeze, they would have to charge me even if my iPod is still on warranty.
Is this a common problem? should i try to let them fix the problem or is there anything i can do myself to fix it?

Welcome to the discussions,
to make sure the problem is not the iPod software, restore your device "as new iPod" without using the backup to get your data back.
If you can use your iPod without problems after that, the some data on the iPod was corrupted. Add your music step by step to make sure the music files are ok.
Restoring: http://support.apple.com/kb/HT1414

ITunes plays songs but iPod mini skips whole songs

I have an iPod mini with the latest version (1.4) as well as the latest version of iTunes for Windows. I have imported songs into iTunes and they play fine, they also seem to upload to my iPod just fine. But when I go to play these certain songs on my iPod it skips right over them. It shows the song and acts like its about to play but just as it should start playing it skips to the next song. Anyone heard of this?

Hi Josh and welcome to Apple Discussions.
First, make sure you've played at least some of the purchased song in iTunes to authorize it.
If you've played them in iTunes and the still skip, try this. De-authorize the computer in iTunes/Advanced menu, then to re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store in iTunes. It should ask you for your Apple ID and password, then the computer will be authorized again. Sync you iPod with iTunes, and those songs should play again.
Another common cause of this is not having the latest version of iTunes. If you don't have the latest, you can get it from here.

Ipod not showing or playing songs, but is showing gigs being used

Hi,
I've got a 4th generation ipod. I sent it back to
have the battery
replaced. when it came back, it looks as if my
music was all wiped
out. But... if you go under menu --> about, it
shows that i am using
about 14 gigs of space.
I can even hook this ipod up to my computer and
'explore' it through
the drive letter and see the hidden files and
actually play the music
using Microsoft Media Player or RealPlayer.
I am trying to get the music off of the ipod into
my external hard
drive so that i can reformat the ipod to fix it,
but i am not having
any luck. I've tried copypod and ephpod2 with no
luck. It starts to
copy it, but is never able to finish it.
If you know of anyone that can do this, please
let me know.
Thanks,
Henry
Windows XP

I don't know if the ipod still works with my old windows laptop- wouldn't it erase all the data if I plugged it in to an empty itunes library? :/
And uhm... no, basically. It's not showing up on anything on the macbook, though on the ipod screen it says it's charging, which is what's quite puzzling.
Yeah, my ipod was transferring music until about a week ago or so, so I thought it probably wasn't that, but better safe than sorry!
The ipod itself seems to be fine- I was listening to it this morning, no problems at all. I guess it could be the cable- but I don't have another ipod to try on my macbook, if that's what you meant.
I'll see if I can go into the nearest Apple store sometime this week and see if they have anything to say about this!
Anyway thanks for the reply!

IPod will select songs, but they will not play.

i can navigate everywhere on my iPod and select songs, and when i do the play display screen comes up, but the song does not start playing. if i try to fast forward, the apple logo appears and brings me back to the main menu. I have no idea how to fix this, can anyone help???

Correction! He has another computer with his iTunes . If he plugs it back into his iTunes could this "restore" his iPod. Thank you.

IPod Classic Won't Play Songs, but Resetting Worked??

I have a brand new iPod Classic that I just bought on Saturday 10/26/2013.
I got it all set up on Sunday 10/27, and started listening to it at the office yesterday, Monday 10/28.
I started using it at the office again today, 10/29, and after a few songs, I noticed that the progress indicator was pegged at the end of the song, with 0:00 remaining, but the song continued to play. I was curious about that, so pressed << to go back to the start of the song. The song reset to the begining, but would NOT play. I tried power cycling, and tried playing other songs, all with the same result - the song would show up in the screen, but would not play.
I saw the instructions on the Apple support page suggesting resetting the device, and sure enough, the iPod now plays again.
Here are my questions: This seems to have been a known problem for at least a few years, judging from the time/date stamps on the earlier discussions I've seen on this forum.
How is it that this problem has never been fixed?
How is it that you release a product and have instructions for the user to just try resetting the devce when it fails to work? If I released a product like that, I would probably be fired.
Are there any plans to provide a software update that resolves this issue?

I had the exact same problem happen with my iPod Classic. It was playing along just fine - and then went silent. When I checked, it was skipping from one song to the next. Now I can't get it to play anything.
Not sure what AAC version is, but if it was working fine for the last two years, I don't believe that changing the format would make a difference. It must be something else.

TS1425 my ipod won't turn off. I can still play/pause, but cannot turn it off

My ipod will not turn off. It still responds to the play/pause, but will not turn off

There is no way to actually turn the iPod off. Holding the Play/Pause button actually just puts the iPod to sleep. And after so many hours from that point, it goes into a deeper sleep thus conserving battery life.
B-rock

IPod looks like it will play songs, but stays at 0:00

Something I haven't been able to find on this forum..
My wife's iPod doesn't play. You can select the song, it'll come up just like it's about to play, but as soon as it gets to that point, it just stops.
You can press pause, and the pause icon will come up.
You can press play, and the play icon will show, but it just stays at the 0:00 part of the song.
Even if you fast forward the song to the 33rd second, it'll just stay there after you stop FF.
It will also show up in iTunes will all the playlists/songs available
I've already tried resetting the iPod, but that didn't work.
I'm trying to avoid restoring the whole thing -- it just takes a long time and most of the music is located on my work computer.
Any hints as to what I can do to fix it short of restoring it?
Thanks.
J
5th Generation -- 30gig Windows XP It's got all the latest updates.

Hey this has happened to me a couple of times to but
my works if you leave it alone for awhile ( maybe i
just hit it in the right spot). However before this
happened for 3 weeks or so my ipod would randomely
stop playing if it is on hold. i think this is
related to a malfunction in teh feature were if you
take out the headpohones it stops playing. Did your
wife experience similar problems?
Recently my ipod has a near inaudible volume. it's up
all the way, hte max volume is up all way, and when i
adjust max volume the volume comes back but as soon
as i exit out of the adjustment it becomes quiet
again.
My ipod is working now just from fiddlings and
leaving it alone (temperature effect it?)
If your wife experienced any similar problems let me
know so i can send it in before it progresses to be
worse.
It works now but for how long? thanks
No.. leaving it alone doesn't seem to help. It's really kind of weird, it's like everything works except playback via headphones. I can actually play songs that are store on the ipod when connected to iTunes (i.e., on my computer). Just that headphones don't seem to work.
Sigh. Thanks for the post though.
Jacen

IPod still plays songs, but freezes

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