IPod storage listed as other not correct

I have turned my iPod Touch on and off, but the Other storage remains the same. Can anyone tell me why Other is taking up so much space?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

Accidently disconnected ipod without ejecting, now it only shows recent purchases. I can see 40 gig of original library but its listed as other not audio. Is this retrievable audio data or is it lost. I have no backup what can I do to restore my ipod?

I accidently disconected my ipod from my pc. When I plugged it back up I only had limited access to my library. I had over 40gb of audio data that now when I go to the summary page of my pod it shows up as other, only the audio that I have recently purchased from itunes is accessible. Is the 40gb retrievable and can some one please tell me step by step what I need to do. My collection took over a year to put together and there is no backup file.

"Other" is the measure of used space on the iPod not taken up by Audio, Video & Photos. This includes the iPod's library and artwork plus any files you may have copied to your iPod in disk mode. The overhead for the library & artwork data is typically 1-2% of the size of the media, e.g. for 1Gb of Audio & Video expect to have around 15mb of "Other". This information is needed for the iPod's operation and cannot be removed.
If you have significantly larger amounts of "Other", not related to files you've intentionally placed on the iPod, then these are probably disconnected copies of your media files or iPod libraries left over from failed sync operations. The only way to recover the space is to do a full restore.
If you have copies of all your media in your iTunes library this isn't a problem, but if you've been manually managing the content then you might need to try to recover the files from it first. See this post by forum regular Zevoneer on transferring files from the iPod to your computer. Some of the tools rely on the iPod having a healthy library however the manual method mentioned towards the end of the post should work regardless.
tt2

Music is not recognized in ipod touch, listed as "other"

Hi everyone,
I have an ipod Touch, gen 2 (I know, it's an oldie!). Today was the first time I had synced it up to my computer in a long time. The software was way out of date. So much so that my itunes didn't recognize the Touch. It suggested that I restore it, and I did. During this time, it also updated the software onto the Touch. However, I have tried to sync the Touch up to the computer at least 4 times today. Each time, it takes about 1 hour to sync up (I have about 18 gb of music), and each time, when I disconnect the Touch, it says "no music" on the screen. If I try to sync it again, it lists the music on the device as "other," then informs me that I don't have enough free space to sync.
I have read on various forums that a "restore" will fix my problem, however I have restored, as well as completely wiped my touch, and then used a backup copy of my touch saved on the computer.
Is there anything that I can do? This is quite frustrating for me.
Any help would be greatly appreciated.
Thanks so much,
YinYinW911

Welcome to the discussions,
make sure you transferred your purchases which includes apps and bought media from the iTunes Store. After that your media content on your computer should be the same as on your ipod.
After that restore the ipod "as new ipod" and don't use the backup to get your settings and data back, there might be corrupt data inside that backup causing your problems.
After restoring, set up your items to sync manually and do the same with your mail account etc.

Vista/iTunes reports iPod corrupt (and Restore does not correct it)

I have a 16GB nano, a Dell laptop running Windows Vista Business Edition, and a home-built PC running Windows XP SP3. On the XP desktop machine, both Windows and iTunes work perfectly fine with the iPod. All is great.
On the Vista laptop, it's a no-go. Windows says there's a disk there, but only offers to format it (as if it's a new, unformatted disk; and if I let it, it reports a failure to format successfully). iTunes reports that it's corrupt and offers to restore it, but after restore process completes, it once again reports the problem and offers to restore it again. Interestingly, this iPod came formatted for Mac, and the restore process did/does successfully convert it to PC format. Only afterward, we're back to the usual error message.
I'm not sure if the issue is the laptop (and some funky USB hardware port thing), or if it's Vista (and some funky Vista software thing). Or, is it possible there's really something wrong with my iPod and XP overlooks it?
I've performed the 5 R's, and tried a lot of uninstall/reinstall/update the install with USB devices and drivers, with no change. I'm not really certain how to proceed. My gut tells me the iPod's ok; but I'd like to be sure.
I'd mostly like to verify that: (a) my iPod is really fine - and either - (b) the laptop has a hardware issue - or - (c) Vista has a software issue. If I solve the laptop/Vista issue, that would be icing on the cake (I'm content to use the XP machine for iTunes), but it's not critical as long as I can feel confident the iPod's okay after all.
Let me know if there's anything else I can tell you, or if you have any suggestions.
Thank you!
James
Message was edited by: jamesmhebert (typos, and clarification)

It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the results from the HD test and we'll figure out where to go from there.
B-rock

Argument list for FND_REQUEST not correct

I saw someone use the following form of fnd_request.submit_request, to submit a conc req for xml.
v_conc_request_id := FND_REQUEST.submit_request(
application => 'AR',
program => 'ARXSGPO',
argument1 => v_set_layout_option,
argument2 => 'Print Statements',
argument3 => 603, -- changed 665 -- was 551,
argument4 => NULL,
argument5 => 'N',
argument6 => 'RTF',
argument7 => 'PDF');
I place the same in my AfterReport trigger, but get an error of wrong number or types of arguments in call to SUBMIT_REQUEST. I have the fnd_request.add_layout call in the trigger as well.
What could be wrong?

Hi
I think you might find that that person customized the report for themselves. And you are using the standard report delivered with EBS, this does not support adding a layout out of the box.
thats why you have the incorrect parameters.
Tim

Artist list is not correct.

Artist list is not correct, U2 is in under V and R artists under S etc. I had this problem also in my contact list but this part is solved with 5.1
It starts direct with the A, Anouk is under B. And Bryan Adams under C and so on.
Do anyone now this problem?

On certain iPod models you can choose whether to display a Compilations section in the Main or Music menus. If neither of these are displayed then, regardless of the *Part of a Compilation* settings, all Artists will be displayed in the Artists menu.
The iPhone/iPod Touch do not have such menu options and no longer make use of the *Part of a compilation* flag but instead group albums on the *Album Artist* tag, however the Artists menu still lists all distinct values of the artist field. This can be annoying if, like me, you'd prefer to only have the principle Album Artists displayed and means that an album where there are some guests will not play through properly if selected via the Artist menu.
A (not very good) workaround for when you select an artist and get one track from a compilation album is to switch to landscape mode, touch the cover to flip the album over and then touch any other track to start playing the whole album.
For more info. on compilations and grouping tracks see http://www.samsoft.org.uk/iTunes/grouping.asp
tt2

The software required for communicating with ipod and mobile phones was not installed correctly

ok i've seen this in several threads and haven't found one with an anwser. the software required for communicating with ipod and mobile phones was not installed correctly. of course when you tell it to repair it does not. this has happened several times now and only cure i have found is uninstalling itunes and reinstalling. works for maybe a few weeks then does the same thing and i start all over again with uninstall and reinstall. i tunes version 10.4.1.10 64 bit running on windows 7 64 bit and trying to sync with Iphone 3gs - so anyone have a fix for this or am i stuck reinstalling itunes every few weeks???

"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Muse is NOT Working, Illustrator Update FAILS, Apps list is NOT Correct. What Do I Do?

I started having issues with CC a couple months ago out of no where. Mostly just with updates from CC for the apps.
I did the suggested re-installs of CC and then had to try to update by fully re-installing apps and I had funciontality but errors trying to update Illustrator and most of the installed apps did not show up in the CC interface.
Now I try to do a quick update to a site thru Muse and it tells me that it would not validate my subscription and would be canceled in 2 days.
I again followed instructions on Adobe to delete a couple of folders and try to re start Muse.
Now I get an unexpected error and cnont use the program.
I test out CC for updates and the Muse app shows up to date, Bridge app surprisingly updated fine, and as expected, once again, Illustrator errors out on the update and still my CC app list is not correct so I honestly dont know what updates I have to do on the other programs.
I checked my subscription details and everything is fine.
Not having the ability to update efficiently from CC is not a huge deal as long as I can use the programs to work. Not being abel to work because of some programing hiccup is NOT ACCEPTABLE.
Anybody have any possible paths to fix these latest issues?
Should I start by wiping the machine clean of any installs and then completely try to re-install everything?
what a pain.

UPDATE:
I got home tonight and tried to open up Muse.
This time it opened up the login screen and actually made it past the point it errored at previously.
Illustrator update stilll gives an Error 8.

I've downloaded a TV show for my ipod classic, it shows up on my PC ipod librargy but it does not show up on my Ipod play list

I've recently downloaded a 3 TV shows from the Itunes store onto my Ipod classic. It shows up on my PC Itunes playlist, andI can play it on my pc but will not show up on my Ipod play list. I've searched all of the directories and can't see it there.
I have plenty of space on the drive so that's not the issue.

I think the issue may be that these TV shows are in HD. Would that keep them from playing?
Yes. Sounds like you are trying to sync the HD version of the TV Episode. You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the Nano. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

HT2729 i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...

i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?

Hi Dennis!
I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?

Question repeated: A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?
I want to restore from my june 2012 backup because it contains pictures that i lost when my phone broke in september. if anyone could help that would be awesome. thanks

Did you tap "Show older backups" on the Choose Backup screen (see image below)?

Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes

How can I change the Apple ID that appears on my iPod Touch? It's not the correct ID.

Somehow the email address that appears as my Apple ID when opening my iPod Touch (5th gen) is not my correct email address/Apple ID. How can I change my Apple ID withing my Touch so I can access apps?

You might have to transfer purchases to your account. If its signed in on a different account. Or,
1. Go to iTunes on your iPod.
2. Click music and scroll down to the bottom on your iPod.
3. It should show the apple ID that's signed in, and press it and choose sign out.
4. Then click sign in and it should work.
Hope this helps.

IPod Touch 4gen disabled "The iPod Software update server could not be contacted" Make sure your network settings are correct and your network connection is active or try again later. Please help!

My daughter forgot her passcode. Her iPod Touch 4gen is disabled. I've tried everything I've read online. I get to the "Restore" part on iTunes and then I get the message, "The iPod Software update server could not be contacted. Make sure your network connections are correct and your network connection is active or try again later." How can this be so hard to do? Why isn't there a simpler solution. I live 2 hours from the nearest Apple store. Any advice you may offer would be very much appreciated.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1. Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1). I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? I normally respond with OK and it immediately tells me "could not be repaired. Please reinstall iTunes..." I have done this a number of times to no avail.

I also notice Quicktime is not getting installed at all.
That one is normal nowadays (ever since the iTunes versions 10.5.x).
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

IPod storage listed as other not correct

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