IPod stuck at Apple screen and computer won't restore iPod

My 80gb Classic is stuck on the Apple screen, and doesn't respond at all. It says to restore my iPod using iTunes, however, iTunes doesn't recognize my iPod, even though I've updated it.
I've tried restarting my iPod, updating iTunes, and repeated attempts at connecting my iPod. None of the support articles really help, and I've tried all I can think of.

Try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Cheers,
Patrick

Similar Messages

  • IPod Touch Stuck on Apple Screen and iTunes won't recognize

    I was resetting my ipod touch to clean it off to give to my sister. I thought it was plugged in, but turns out it was not, so the battery died while it was resetting itself. Now it is stuck on the apple screen. I have tried everything to reboot it and get iTunes to recognize the device, but nothing has worked. I had my computer cleaned, so iTunes is brand new and has never been hooked up to this iPod Touch. I need help please!!

    TRy placing the iPod in DFU mode and then restoring. See:
    http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

  • My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work.  Can anybody help me?

    My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work.  Can anybody help me?

    This is covered in the basics section of the manual:
    iPhone User Guide (For iOS 5.0 Software)

  • HT201365 My macbook pro was recently returned to me after having been lost. When I turned it on and connected to the internet at home, the activation lock activated. I put my password in and the macbook went to a white apple screen and now won't do anythi

    My macbook pro was recently returned to me after having been lost. When I turned it on and connected to the internet at home, the activation lock activated. I put my password in and the macbook went to a white apple screen and now won't do anything else. How do I get it running again?

    Take it to an Apple Store. Take proof of purchase with you.

  • My ipod is stuck on the apple screen and itunes doesnt recongnize the ipod ive help both buttons and it wont even turn off please help

    Please help I just bought this Ipod used and didnt know it was stuck on this screen. It is stuck with the apple screen and wont turn off even after holding bothe the on/off button and home button at the same time, itunes does not even recongnize the device i need to find a way to do a complete restore as if it were just purchased please help

    Have you tried connecting it to your iTunes library in recovery mode using the instructions in this Apple support document?
    http://support.apple.com/kb/ht1808
    B-rock

  • 3rd Gen iPod Stuck at Apple Screen

    Hello,
    My 3rd gen iPod is stuck on the Apple screen. It is the screen that comes on when you first turn it on (or reset it). It is stuck on this screen, and each time I reset it (Menu,Play/Pause) it just goes right back to that screen. The hard drive is spinning non-stop. When I plug it into the computer the iPod does not mount, and it does not show up in my System Profiler under FireWire connections.
    Did my iPod finally die, or is there anything I can try?

    If you haven't tried already, do a hard reset.
    How to reset iPod
    B-rock

  • My iPod Has A Black Screen And It Won't Turn On . It Is Has A Full Battery But It Wont Turn On

    my ipod has a black screen and it wont turn on . this is the very first time this happend. it has a full battery

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • Ipod stuck on apple logo and when i plug in the computer dosent pick it up

    My ipod is stuck on the appel logo and when i conect it to my computer it just keeps it on but the computer dosent even notice that its plugegd in nothign happens itunes and my computer show that nothigns plugged in.the only ay to turn on is to connect to computer and when i unplug it just stays on apple logo until it dies.

    Mine is doing the same thing. I synced the ipod with the library playlist and once it finished syncing it said 'sync completed' and it looked like it was restarting itself but now it's just frozen on the apple logo. Does anyone know how to fix it? I've tried restarting it but it keeps freezing up on the apple logo and won't completely reboot!

  • IPod stuck on apple logo and isn't recognized by my computer

    Hi, my ipod just today, got stuck on the apple logo and when I held the menu and center button it would reboot and would get stuck again. Also, I tried hooking it to my computer and setting it in disk mode but, both of my new computers don't recognize it. So, I decided to see if I could run diagnostics mode on the ipod by holding the center and rewind button but, I can't even access that for some reason. I seriously need some help here folks.

    I have the same problem. Everytime I try to reset it loops back into the apple logo. But the apple logo is different isn't it? The screen is black with the logo white. Isn't the screen supposed to be blank with the apple logo black. I can't remember anymore I've been staring at this screen for days now.
    Before it started looping I actually did get to run a diagnostic check. It didn't help though. It would go through everything then try to check the firewire. At that point it would just wait for me to plug in the firewire. Isn't that for older ipods?
    At another point I did get it to go into disk mode. But when I would try to restore or update an error message would come up or I would get the folder with the exclamation point. But now all it does is loop into the white apple logo.
    Can anyone help?

  • Ipod stuck on apple screen after update

    I did the update from my ipod touch for the iOS 6.1.something, it finished and reset and is now stuck on the apple logo start up screen. I've reset it using the middle button and the sleep button at the top and it flicks off and back on to the same screen. It won't connect to itunes either. I plug it in and it doesn't pick it up at all on my laptop.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod 4th gen black screened and computer wont recognize it!

    Hi, I have an iPod nano 4th gen and one day it just went black screen and te computer no longer recognizes it when it is plugged. I have tried flipping the hold switch and holding the menu and center button. neither has done anything. Please help!

    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • "Do not disconnect" message and computer won't recognize iPod

    Hi,
    This morning I made the simple error of unplugging my iPod without safely ejecting it first--a moment's inattention and now I'm stuck.
    I plugged it back in and tried to safely remove it as usual. The "remove this peripheral" window appeared but froze, with the hourglass hanging there.
    I looked in the iPod User's Guide and it suggested rebooting the machine, so I did. The situation didn't change: the iPod said "Do not disconnect," it was not showing in the Windows Explorer or in iTunes, and the "safely remove" procedure froze.
    I looked up online iPod help, following the link in iTunes, and tried "resetting"--didn't work. The "do not disconnect" message didn't budge.
    I tried again with different USB ports--no luck.
    I restarted my computer again. The iPod appeared in the Windows Explorer but not in iTunes. I tried to eject it safely through the system tray icon and was told "Windows does not recognize this peripheral. Try again. If Windows still does not recognize the peripheral, replace it." I tried to eject it via Windows Explorer and got another error message basically saying "I can't do anything with this drive."
    The other two steps in the "five Rs" are "Reinstall iPod and iTune software" and "Restore your iPod." Both of these are impossible if the computer can't communicate with the iPod.
    So my computer can't communicate with my iPod, and my iPod thinks it's still connected to the computer, so I can't use it. All because I made one thoughtless error and unplugged the iPod incorrectly. The iPod wasn't even in the process of updating or anything, it was just sitting there. Surely I'm not the only person this has happened to?? What on earth can I do?
    Meanwhile it's really inconvenient since I'm leaving on vacation in a couple of hours and I had been planning on using the iPod-digital camera connector to store my photos on the iPod while traveling in Burma where I will have no access to computers.

    Try resetting the iPod by holding the menu and center buttons for 6 to 10 seconds.
    If that doesn't work, put it in disk mode http://docs.info.apple.com/article.html?artnum=93651 and then connect it to the PC and restore it with the latest ipod updater (Version 06-28-2006) You can download the latest here http://www.apple.com/ipod/download/

  • Ipod stuck on 'apple' screen

    Tried reseting, nothing. Plugged it into the computer, but it didn't recognize. Tried plugging into the wall, also nothing. Any suggestions would be greatly appreciated.

    Any other ideas? If I plug it into the wall it eventually comes on, but when I plug it into the comp itunes says it is corrupted. If I try to update it I get an error. I eject it from the comp but it stays on the do not disconnect screen. Reseting brings back the perpetual 'apple' screen.

  • 20gb clickwheel ipod, not recognized by itunes or computer, won't restore!!

    Okay, this has been an ongoing problem, with not just one ipod, but two!
    My dad and my sister's ipods (both 20gb b/w clickwheel ipods) are completely messed up. Within a week of each other, they have gone from normally functioning ipods, to evil clicking things of doom.
    They will not play songs anymore, and alternate between showing the sad ipod icon and the folder icon. Both are ABLE to be placed into disk mode (so they can't be completely screwed...), and make a "whirring sound" in the ipod before any icons are shown. My sister's has been out for service once already, and was supposedly fixed. Now, both are past the 1yr warrenty.
    Neither will connect to a computer(we've tried two comps so far.) When connected, the computer will make the coonecting chiming sound, and act as if it's recognizing the ipod, but the ipod will not show up in "my computer", "itunes", or on the "safely remove hardrive" Aside from little connection sound, the fact that the ipod freezes itunes, and my computer, I wouldn't even know it's connected!
    Its not our computers, as I have an ipod mini, and it is recognized on both computers, can be restored, updated, ect.
    I have restarted and attempted to restore both ipods, to no avail. I have Itunes 7.0.1.8, and am unable to restore it using itunes, as the stupid thing wont recognize the ipod enough to even attempt to restore it! I have tried using previous ipod updaters, but the message "invalid ipod service version" appears, no matter which pevious updater I use.
    Would LOVE some advice, as we are at our wits end, and it is disgusting that not one, but TWO ipods are having this same exact problem! Please Help!!!
    also, you can email me at [email protected] Thanks!
    eMachines T2892 Windows XP AMD Athlon(tm) XP 2800+, 2.09 GHz, 960MB of RAM

    Also, in case this helps any, here are my network diagnostics
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    eMachines Product Name
    iTunes 7.0.1.8
    Current user is an administrator.
    Network Adapter Information
    Adapter Name: {CD687848-FE38-4D0A-A61B-626449465BD3}
    Description: NVIDIA nForce MCP Networking Controller - Packet Scheduler Miniport
    IP Address: 132.198.196.179
    Subnet Mask: 255.255.255.0
    Default Gateway: 132.198.196.1
    DHCP Enabled: Yes
    DHCP Server: 132.198.101.109
    Lease Obtained: Sun Oct 15 09:14:09 2006
    Lease Expires: Sun Oct 15 17:14:09 2006
    DNS Servers: 132.198.201.10
    132.198.202.10
    Network Connection Information
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.

  • IPOD Touch only shows apple logo and computer will not recognize IPOD in iTunes or on my Mac.  Cannot restore.

    My IPOD Touch 3G is frozen on the apple logo.  It will allow me to reset it.  The computer no longer will recognize it.  I have tried on several Macs and it seems as though the problem is with the IPOD and not the computer since none of my MACs will recognize it.

    You can try to put it on Recovery mode then restore it..
    Press or Hold the power and home keys 10 seconds.
    Screen goes black, now release the power button
    Make sure you do not release the Home key until
    your iTunes says "We have detected an itouch
    in recovery mode."
    After this its simple all you
    got to do is a simple restore using your iTunes

Maybe you are looking for

  • Not able to open Database Engine

    Hi all, I am facing issue while trying to access the database engine of my SQL Server 2012 instance. It say login faile with error code "18456". In order to give user the login rights in to Database We must open the database engine which in my case I

  • What iPod models stop at the end of each podcast?

    Often when I listen to podcasts, such as the middle of the night, I don't want the iPod to move on to the next podcast. I just want it to stop. My original iPod did this automatically, but my newer one, an iPod classic, to my great disappointment, do

  • Authorisation Object.

    I have a query. I have created authorisation object 'zbill'. the user 'TSTXBILL' is assigned the role ZCXBILLADDCHG where he will be allowed to change and add some materials.... and another user TSTXBILLCK has authorisation only to lock and unlock ma

  • Individual objects data retrieval through function modules (FM)

    Hi Gurus, I'd like to know if I can use Function Modules for the retieval of the following information: - Reference Product of an Individual Object within the component of an iBase. - Warranty of the Individual Object - Purchase date of the Individua

  • Flash Pro CS5 crashes opening large-ish files

    When I try to open any FLAs greater than 50Meg or so, I get "Could not open one or more scenes probably beacuse of low memory" dialog box. This dialog appears several times, then Flash crashes.The system has 4G total physical memory, and plenty (2 Gi