IPod stuck in "Do not disconnect" after Restore

My iPod was stuck and iTunes told me to restore it. I left it alone in restoration mode for 24 hours since it said "Do not disconnect." Now, I have tried disconnecting USB and reconnecting and restarting computer. When I disconnect it, the iPod says "Connect to your computer; use iTunes to restore." I can't believe it could take this long to restore. Is there anything else I can do?

Give this a shot and see what happens:
http://docs.info.apple.com/article.html?artnum=32222
Be sure to click on any embedded links that could possibly pertain to your situation, or even to just get more info on your iPod. There is a link for tutorials in there that EVERYONE could probably benefit from. Another link you could probably benefit from is "disconnect screens" towards the bottom. Look that over carefully as well.

Similar Messages

  • IPod stuck in "do not disconnect" and NOT recognized by iTunes

    I updated to 7.1.1.... and my iPod is not stuck in "do Not disconnect" and not recognized by iTunes.
    I have tried the Toshiba "Safely Remove Hardware" -- and selecting the iPOD -- but, notice comes back "cannot disconnect now because a program is accessing the device."
    Anyone know where I can go from here??? Thanks very much.

    the same thing happened to me yesterday after downloading the new itunes 7.1.1 the do not dissconnect would'nt go off and computer and itunes would'nt reconize my ipod video.
    so i left it alone overnight to empty battery completely.
    the do not disconnect was gone in the morning then i recharged it and plugged it back in to computer and everything is fine. i don't know why it froze on me.
    my husbands ipod mini had a similar problem awhile back and i did the same and it also was fine.

  • IPod stuck on "Do Not Disconnect."

    whenever i plug in my ipod to my computer so it will recharge battery, it stays stuck on do not disconnect. it charges fine and all but i have to disconnect it with that "do not disconnect." sign up all the time, because it will simply not go away, even after itunes says "ipod update is complete."
    could anyone give me some advise as to what i should do?
    also one more thing while im posting a topic, when i play music or videos, my battery goes down, say if it was at middle green then i would play music for a while it would go down to red, then when i leave it alone, i pick it back up and the battery power went up a little bit. Is that normal? Also my battery life while playing a video is very surprisingly short, with half battery i can watch a half hour of video at best. Do you think i have a defective battery?

    "i have to disconnect it with that "do not disconnect." sign up all the time, because it will simply not go away, even after itunes says "ipod update is complete"
    Your iPod is probably enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod. If an iPod set to manual update, the box will be greyed out and ticked by default and you are always have to eject it manually
    Check your preferences, connect your iPod and in iTunes go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
    "my battery goes down,.....then when i leave it alone, i pick it back up and the battery power went up a little bit. Is that normal?"
    Yes it is
    "Also my battery life while playing a video is very surprisingly short, with half battery i can watch a half hour of video at best"
    Video drains the battery much quicker, for a start it requires more processing power and the backlight is constantly on so you can view the images. Check out these articles:
    Accurately determine your iPod battery life
    Tips and tricks to get the most out of your iPod's battery
    Battery FAQ

  • Ipod stuck in do not disconnect and not showing in windows or itunes

    Hi
    when connecting the video ipod to my pc it goes into do not disconnect and dosnt get put in my computer or itunes
    I done the 5 R's and the only way i can transfer music is to assign a drive letter but that dosnt solve the my computer only itunes.
    ALso i cant restore cuase theres an error showing when i do and when i update my seetings the pod give a error 50 message so cant enable disk write.
    And it wont put album covers on the pod either
    Please help

    the same thing happened to me yesterday after downloading the new itunes 7.1.1 the do not dissconnect would'nt go off and computer and itunes would'nt reconize my ipod video.
    so i left it alone overnight to empty battery completely.
    the do not disconnect was gone in the morning then i recharged it and plugged it back in to computer and everything is fine. i don't know why it froze on me.
    my husbands ipod mini had a similar problem awhile back and i did the same and it also was fine.

  • IPod stuck in Do Not Disconnect mode

    I plugged in iPod in this evening and after a few mintued iTunes did not start up. I restarted the machine and still nothing.
    Shut the machine down and disconnected it from the computer and now the iPod only has the Do Not Disconnect displayed on the screen.
    I've tried resetting it but it's also stuck in hold mode. I've toggled the hold switch and no change.
    I've tried connecting to different USB ports, different computers, and different dock cable but no change.
    Any suggestions?

    I have been having the same problem as the OP and would ususally just let the ipod run out its battery. Seeing as this means you have no ipod for about a day I came on these forums. I didn't know how to reset the ipod until reading this thread and it worked for me. I was just wondering if there is a way to aviod the ipod hardlocking in the first place, its only started happening after I reformatted it from pc to mac.
    thanks.

  • IPod stuck in "Do Not Disconnect"

    My computer locked up during update, and I had to reboot. However, my iPod is now stuck for the past hour in "Do Not Disconnect".
    Anyone got some suggestions to free the iPod from this lockup?

    I've been having sorta the same problem. When I'm finished with an sync of the iPod, the Do Not Disconnect stays on and on and on, and finally, after several minutes, allows me to disconnect. (And yes, I have it set to Automatic. If you set the iPod to manual, you have to manually "eject" it to disconnect.)
    Odd, I wonder if others are having this problem? Another issue might be the fact that it happens on USB 1.1.

  • IPod stuck on Do not disconnect screen.

    My iPod is stuck on the Do not disconnect screen. It won't connect to the computer, shut off or reset. Any help is appreciated. Thanks.

    If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
    You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. There is also an iPod 'eject' icon in the lower right hand corner of iTunes. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject. With a Mac, drag the iPod into the trash.
    If you have your iPod set to automatically sync with iTunes version 7 or later, connect the iPod and when you see the summary screen, uncheck the box marked "enable disk use".
    If you are using an earlier version of iTunes, right click on the iPod in the source list, select options and uncheck the same box.
    In future your iPod should automatically disconnect after it’s finished transferring music.

  • Ipod stuck in DO NOT Disconnect mode, will not eject from itunes

    I just got this thing replaced, my Ipod can't disconnect from my computer! It is in DO NOT disconnect mode, I try to eject it from itunes and it says that files are being used by another application, I log out of my computer and it still won't let it go

    So the iPod remains in My Computer and in iTunes and won't disconnect? You should try shutting down or restarting your computer.
    Or does it disappear from My Computer and iTunes but still says Do Not Disconnect? » http://docs.info.apple.com/article.html?artnum=93492
    When you try logging out » http://docs.info.apple.com/article.html?artnum=61014

  • Help!  iPod stuck in do not disconnect

    It isn't recognized in iTunes or on the computer. What should I do? It has never done this before.
    Thanks, Tyler

    It's a bit late, but for anyone looking for the answer:
    Here are several ways to manually eject your iPod
    And: How to Safely Disconnect
    i Other ways in addition to the above links are
    --- Eject the iPod using the System tray "Safely Remove Hardware" icon. This icon looks like a small gray rectangle with a green arrow floating above it. It is only there when a removable device (like the iPod in this case) is attached to the computer. Right-click & select 'Safely remove..', then click 'Stop' in the next window, OK in the next window, and then Close to complete the ejection.
    --- If all of the above does not work, power down the PC and then remove the iPod.
    (Adapt the above for Mac circumstances)

  • I have a 4th gen ipod nano which will not sync after restore. i have run itunes diagnostics and attached thMicrosoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)e results. can you help please?

      Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Sony Corporation VGN-NS20E_P
    iTunes 10.6.1.7
    QuickTime 7.7.1
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0012ACE4032C3EC8
    Current user is not an administrator.
    The current local date and time is 2012-05-26 22:17:26.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {78DA402D-66EE-4084-9D5E-8A010E0B8437}
    Description: Atheros AR928x Wireless Network Adapter
    IP Address: 192.168.2.8
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.2.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.2.1
    Lease Obtained: Sat May 26 19:10:42 2012
    Lease Expires: Sat May 26 19:10:41 2012
    DNS Servers: 192.168.2.1
    Adapter Name: {C1458549-CA0B-4A3B-8F8E-9259653AA0DD}
    Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-05-26 20:57:29.
    **** Device Connectivity Tests ****
    iPodService 10.6.1.7 is currently running.
    iTunesHelper 10.6.1.7 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Connected Device Information:
    JULES'S IPO, iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number: YM839W553QU
    Bus Speed: 61440
    Most Recent Devices Not Currently Connected:
    iPhone 4S running firmware version 5.0.1
    Serial Number: DNWH3R84DTD2
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H.

  • Ipod classic screen stuck on 'do not disconnect' not responding to anything?

    As the title suggests, I connected the ipod to load some music on it and the screen displayed the ' do not disconnect' sign.....but iTunes didn't bring it up and the ipod doesn't respond to anything. The laptop recognised an error with the ipod and suggested resetting to factory settings....but this failed....I updated iTunes to try again...but it will not recognise the ipod at all and the ipod is stuck on ' do not disconnect' not reacting to plug/power/laptop etc.....any help is much appreciated as there is literally nothing I can do with it.

    Have you tried resetting your device?
    How to reset iPod
    B-rock

  • Ipod will not update after restoring to factory settings

    I was having some trouble with my ipod, so I restored it to factory settings and updated to ITunes 7. Ever since then, nothing has updated to my Ipod. The IPod remains on "Do not disconnect" mode, while ITunes says, IPod update complete.
    If I go ahead and disconnect anyways, my Ipod is empty.
    Any advice?

    no, let's leave things as they are there at the moment. (the "do not disconnect" would have been normal if you had either "manually manage music" or "enable disk use" checked in there.)
    how about your Music tab? under "Sync Music", do you have "selected playlists" selected? if so, do the playlists that you have selected contain any songs?

  • My ipod is stuck on do not disconnect, and it won't respond when plugged in to imac or wall.  Is there a way to restart it without using the computer?

    My ipod is stuck on do not disconnect, and it won't respond when plugged in to imac or wall.  Is there a way to restart it without using the computer?

    You can reset your iPod with these instructions:  http://support.apple.com/kb/HT1320

  • IPod nano stuck in "Do not disconnect"

    My wife's new nano was working perfectly in all operations.
    Now, when we plug it into the computers (more details to follow), 1) the computers don't recognize the iPd, and 2) the iPod says "Do not disconnect" (i.e., the iPod /does/ know it's plugged in to a computer.
    DETAILS:
    * we've tried this on both USB ports on each of two PowerBook G4s, each running OS X 10.4.3. The iPod software is up to date on both computers.
    * when I reset the iPod (following the instructions in the KB), it works fine when /not/ connected to the Macs
    * the iPod /does/ accept charge from the computers when connected
    * I have /not/ tried FireWire, nor have I tried replacing the USB cable. (Mostly because it seems to work OK - iPod recognizes it's connected, and accepts charge)
    Anyone?

    I think this may be connected to the ongoing problem that the nano is not officially supported by OS X 10.2.8. I have that configuration, and while I seem to be able to download to the nano and play everything OK, it does get stuck in "Do not disconnect." I just get brave and eject the iPod while it's still showing that message, and everything seems fine.
    I haven't seen the option for downloading photos, so maybe that does require 10.3.
    I'm running a 4 1/2 year old iBook which does have USB 2.0, and the download speed seems fine.
    iPod nano 4GB   Mac OS X (10.2.x)  

  • Ipod touch still not working after restore

    stuck on apple screen even after restore!!!!!!

    Have you tried the suggestions here:
    iOS: Not responding or does not turn on

Maybe you are looking for