Ipod stuck in ON position

I just purchased the 5th Generation 30GB for my daughter. We were able to set the time/date but shortly thereafter it locked up and is stuck on the Main Menu. I've tried the 5r's with no luck. Any help would be greatly appreciated. When I plug it into the USB port, I get a message saying the USB Device is not Recognized.

My father bought the same kind but once mine froze like yours but i didn't do anythinbg with it i let the battery die then i plugged it into my cpu and it charged and now it works fine... well mostly i'm having trouble with the usb port.

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