Ipod stuck in recovery mode after software update

My ipod is suck in recovery mode after software upgrade ios 6. No matter what I did it's still stuck and itunes doesn't recognized it.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

Ipod stuck in recovery mode after

My iPod touch (4th gen) is stuck in recovery mode after trying to update it to iOS5. I was able to download it, but when it would try to instal it would fail and get a system error. So now it is stuck in recovery mode and when I try to restore it, I get the error 1611. How can I fix it to get it working again? Im on windows 7, and have the newest version of itunes. Please help, thanks!

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694

IPhone stuck in recovery mode after failed update.

Hi, I have a bad situation here... My iPhone 5 got stuck in recovery mode after I tried to update to iOS 7.1.1 from 7.0.4 and it failed (error code 6). If this was my iPod touch I would just restore it because all I have is music, but this iPhone has all my sisters graduation photos, important photos, important school documents, contacts, app data, videos from concerts. Etc. I was wondering if I could get the photos off the phone before restoring it, because they are important. I know I should've backed up my photos and made a backup of the phone, but I've been really busy with a lot of stuff. So I was just wondering if there is any way to get the photos and app data back. The app data doesn't really matter but the photos do. The device was not jailbroken or hacked in any way.
If you could help, tell me ASAP.
-JP

When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail.

Help, My ipod stuck in recovery mode after update!

HI
Updated mt ipod touch to 4.0, evrything was goimg well then a got message to install device driver, windows cant find driver and my ipod is stuck in recovery mode! itunes doesnt detect it either (reinstalled itunes and upto date)
Help im stuck!!!
posted a screen shot to so you can see what messages im getting.
http://i69.photobucket.com/albums/i72/DeniseAngel27/sims/ipod.jpg

Hi
the first link did the trick. itunes now recognises my ipod but as it is restoring i get a error that says "ipod could not be restored. An unknown error occurred (21)"
so it wont restore now! I copyed the error report, here's what it says.
2010-06-29 22:44:33.485 [4120:810]: restore library built Jun 8 2010 at 18:17:31
2010-06-29 22:44:33.486 [4120:810]: iTunes: iTunes 9.2.0.61
2010-06-29 22:44:33.486 [4120:810]: iTunes: Software payload version: 8A293
2010-06-29 22:44:33.564 [4120:1314]: iTunes: Specifying UOI boot image
2010-06-29 22:44:33.565 [4120:1314]: requested restore behavior: Erase
2010-06-29 22:44:33.579 [4120:1314]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
2010-06-29 22:44:35.369 [4120:1314]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.31-b2)
2010-06-29 22:44:36.025 [4120:1254]: iBoot build-version = iBoot-889.24
2010-06-29 22:44:36.026 [4120:1254]: iBoot build-style = RELEASE
2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:36.027 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:36.027 [4120:1254]: command device request for 'getenv radio-error' failed: 2008
2010-06-29 22:44:36.027 [4120:1254]: radio-error not set
2010-06-29 22:44:36.029 [4120:1254]: unable to open device_map.txt: No such file or directory
2010-06-29 22:44:36.030 [4120:1254]: <Recovery Mode Device 07B08260>: production fused device
2010-06-29 22:44:36.031 [4120:1254]: interface has 1 endpoints, file pipe = 1
2010-06-29 22:44:36.031 [4120:1254]: <Recovery Mode Device 07B08260>: operation 4 progress -1
2010-06-29 22:44:36.111 [4120:1254]: <Recovery Mode Device 07B08260>: operation 42 progress -1
2010-06-29 22:44:37.150 [4120:1254]: <Recovery Mode Device 07B08260>: operation 5 progress -1
2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:37.836 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:37.836 [4120:1254]: command device request for 'getenv ramdisk-delay' failed: 2008
2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:38.435 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:38.435 [4120:1254]: command device request for 'ramdisk' failed: 2008
2010-06-29 22:44:38.435 [4120:1254]: AMRAuthInstallDeletePersonalizedBundle
2010-06-29 22:44:38.506 [4120:1254]: removed personalized bundle
2010-06-29 22:44:38.506 [4120:1254]: <Recovery Mode Device 07B08260>: Recovery mode failed (result = 21)
2010-06-29 22:44:38.546 [4120:810]: iTunes: Restore error 21
Message was edited by: deniseangel27
Message was edited by: deniseangel27

IPod touch 4th Generation stuck in recovery mode after attempted update

I just want to save the stuff on there before I restore it. I know I'll need to restore at some point but is there any way I can back it up first?

There is no way to backup when the iPod is in recovery mode
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipone 5 stuck in recovery mode after failed update

Hi
I am stuck can anyone help?
My Iphone 5s tried to do a o/s upgrade while on holiday and got stuck in recovery mode saying it needed to connect to the pc. I connected waiting 1hr for the o/s software to download and extract only to see an error "The iphone "IPhone" could not be restored. An unknown error occurred (2005)." , I put the phone in
DFU mode and waited only to see the same error.
Help
I have followed a number of YouTube articles none fix the issue.
Alice

When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail.

Ipad 2 stuck in recovery mode after io6 update

I have waited for months to update to io6 because I have been busy, and now that I have, I'm stuck in recovery mode giving me a (-1) error. Some say that's a hardware error, but it can't be because it coincided with the update to ios6. Here's what I've tried:
Rebooting everything
Tried to recover from mac.
Tried to recover from windows.
Tried to recover using different router without wifi.
Placed in DFU mode.
Did hard reset.
Tried to hard reset with uplugging cord during download then reattaching.
Tried tiny umbrella.
Tried using different cord.
Have the latest version of Itunes.
Went into terminal and deleted file after # that some kid on you tube said to do.
I'm at my end of searching. Any suggestions???? I know it can't be hardware because it did this immediatly following the ios 6 update. Thanks,

When you do an iOS update certain parts of the hardware are used that aren't normally used. If these fail then you can get an error (-1). The error occurs not because of the content of iOS 6 but the update process itself.
If you can't get out of recovery mode with all that you have tried then your iPad likely has a hardware problem and needs replacement. Hopefully you are still under warranty.

Why is my ipad stuck in recovery mode after IOS update? I can't get it out even after I restore. Please help!

I did an IOS update and now my iPad is stuck in recovery mode and I can't get it out. I have tried to restore through iTunes, but after restore it says it is still in recovery mode. Please help!

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

HT201263 iPod frozen in recovery mode after an update

During the latest OS update there was an error and the device froze in recovery mode. I tried the recovery process several times but no result. Nothing will fix it or get my iPod out of recovery mode. I tried every suggestions I could get from these posts. My device is no longer recognized by Windows or iTune.
I am out of ideas.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPhone4 stuck in recovery mode after iOS5 update

Hi guys,
hope someone will be able to help.
I bought a second hand iPhone 4 from ebay and all was well when recieved.
However I then tried to update to iOS 5 a few days ago and iTunes said "an unkown error occured (-1)" during the restore and now my phone is stuck in recovery mode.
I took the phone to a local apple store where a genius told me that the phone had had a "dodgy" repair in the past and so they were unwilling to work on it.
I have tried many methods to exit recovery mode but none have worked.
I will be happy to even stay on iOS4 forever as long as I get my phone back and workable.
FYI, before the update to iOS 5 all updates were succesful and never encountered a problem, the phone has never been jailbroke or hacked in any manor.
PLEASE HELP!

Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.

Iphone 4S stuck in DFU mode after software update

I tried to update my iPhone 4S but for some reason it failed and went into DFU mode. When I tried to restore the device from iTunes an error code (9) pops up. After several failed attempts I gave up and decided to visit an Apple store. To my disappointment, the restoration failed and because the device was out of warranty (bought in Oct 2011) I was offered a like for like handset for £149. But I declined, I couldn't grasp the fact that my phone stopped working due to a software update and I had to pay for another one. I was also told by the Apple rep that due to the age of some devices, they were not able to handle software updates! That really upset me because if I had known that, I would not have even bothered with updating my phone. Besides, I've had this phone for just under 3 years I didn't think it was that old to not be able to survive a software update.
Apologies for the rant.. but is there anyone who has/had same experience and is there no way to restore the device?

Try the steps:
How to perform a recovery-mode restore
If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
More info here: http://support.apple.com/kb/HT1808

Iphone in recovery mode after software update

Hello, I have just downloaded and upgraded my software on iphone 4.
It seemed to have taken about 2-3 hours.
There was an error (which I missed) and now I have on my phone the white apple sign, on my itunes it says - "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes.
My only option on itunes is to restore to original settings, which Im guessing I will lose all my data etc?
Does anyone know of an alternative solution?
I have held down the home and power button but no luck.
Please help!

Try the steps:
How to perform a recovery-mode restore
If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
More info here: http://support.apple.com/kb/HT1808

Zen touch stuck in recovery mode after usual update attempt.HE

I like many others on the forum have attempted to carry out the firmware update only to be left in the same position as many others.My zen touch is now stuck in the recovery mode with no firmware and my pc wont recognise the player. The o/s on my pc is windows xp professional version 2002 service pack 2. I have wiped the hard dri've and installed a copy of windows 2000 but still no luck. I re-installed windows xp and now in device manager i have a creative zen touch showing and also a pci modem both with yellow ? marks next to them with a message of re-install drivers code 28,however the drivers are already installed with the latest driver from the creative web site. It appears that the pc wont recognise the player because there is no firmware installed. I have tried almost everything that has been mentioned on the forum and am now at my wits end. The player was working perfectly well before trying the firware update and i think that it is disgusting that a company as large as creative has not helped more with this problem ,looking at the amount of people that has had this same thing happen to them.Any help from you good people out there would be much appreciated. Thank you.Paul.

I too tried the 'upgrade' and now my Zen is history. I will not give up - I just do not have the hours that it will take to fix available to me right now.
I am very serious, Creative People, I have 2 suggestions:
) remove the faulty upgrade from your website
2) Fire the person who initiated the upgrade.
I certainly wouldn't have a job if I created an upgrade like this.

I phone stuck on recovery mode after i update for 7.1.1

hi,
after i updated my phone for 7.1.1 it only shows on the screen to connect to i tune.///is there a way i can remove recovery mode without missing al my setting on my phone?

Hello dreams1
If it is in recovery mode, then no you can escape or bypass it and you would need to use iTunes to restore it. Once that is complete, if you have a back up in iTunes or iCloud, then you can put that back up back on.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.

Iphone 4s now in recovery mode after software update 7 ??

hi. i have seen a few comments regarding this, but this is my BUSINESS PHONE and I cannot get it out of recovery!
it went into recovery after I uploaded (ironically) the bug fix realeased yesterday.
Now, nothing! Just the itunes connection picture on the phone and message regarding 'phone is in recovery mode'
HELP!
Thanks

Try the steps:
How to perform a recovery-mode restore
If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
More info here: http://support.apple.com/kb/HT1808

Ipod stuck in recovery mode after software update

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