IPod Stuck in recovery mode... help please!

I was updating my iPod's OS from 2.0 to the latest OS, 4. Midway through the update, the power went out in our city (Los Altos Hills) and the iPod reverted to recovery mode. Now, when I connect the iPod to my computer and try to restore it, I get to a certain point and iTunes closes on me and a popup says iTunes cannot recognize the device. No matter how many times I've tried this (and restarting my computer and iPod), nothing seems to be working. Help would be realllllyy great.

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service

Similar Messages

  • My ipod is stuck in recovery mode. help please?

    my ipod is stuck in recovery mode. everytime i restore it, it says "the ipod "ipod" could not be restored.An unknown erroroccurred (40)" then it just says to restore it again. help please?

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service

  • Ipod Stuck in Recovery mode help!!!

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    thanks
    muddy
    24" Imac   Mac OS X (10.4.9)   Finalcut studio 2 editing suite

    Sorry, must pay more attention to the profiles:>) Unfortunately that link is the only one I know of that refers to the recovery mode problem. I'll have another dig around and if I find anything else I'll let you know. The only other thing I can think of is to run Disk Utility repair on your iPod and see if that helps. It's a shot in the dark I'm afraid.
    Set up iTunes "not" to open when you connect the iPod.
    Enable Disk Use on the iPod
    Eject the iPod and shut down iTunes
    Reconnect the iPod and open Disk Utility
    Click on your iPod in the Utility pane and choose Repair Disk.
    Close Disk Utility and open iTunes.

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    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service

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    http://support.apple.com/kb/HT3743
    Sorry discussing J/B is in breach of the terms and conditions of thi Apple hosted forum
    Google is probably your best hope

  • HT201413 Ipod stuck on Recovery Mode

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    Hi there Sammy1009,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
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    ipod stuck in recovery mode and wont restore.Also not reconized in itunes anylonger.When I check my usb in device manager says in recovery mode!
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  • TS1363 4th gen IPOD stuck in recovery mode?

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    Connect it to iTunes.  If iTunes doesn't see the iPod, try manually connecting the device to iTunes in recovery mode using the instructions in this Apple support document.
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    B-rock

  • Ipod touch stuck in 'recovery mode' HELP asap please!

    i connected my ipod touch to my laptop [windows xp] and [ipod was on normally] and then it opened itunes like usual, but then the ipod touch iteself turned black! then itunes said it was stuck in recovery mode. so i clicked to restore it, and its in the process of restoring, then it stopped, window popped up saying error 6! my ipod touch wont turn on at all, restoring doesnt finish, help!!!
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    Welcome to the discussions,
    Error 6: All of the steps in this article apply to resolve this issue. Following iTunes for Windows: Troubleshooting security software ( http://support.apple.com/kb/TS3125 ) frequently resolves this error. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
    copied from http://support.apple.com/kb/TS1275
    Also try to delete the ipod software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged.
    Recovery mode: http://support.apple.com/kb/HT1808

  • Help!!! Ipod stuck in recovery mode!!

    My IPod touch (4th generation 8G) is stuck in recovery mode. When I try to restore it ITunes says that an error (1604) has occurred. I have tried switching USB ports and using different cables but nothing works!! And sometimes ITunes doesn't even recognise that my IPod is plugged in, I know it is because my computer makes the noise that means something is plugged in!! Please help!!!

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • Ipod stuck in recovery mode and isn't recognize by computer...Help!

    After the latest update my daughters ipod went into recovery mode...was getting ready to do the full factory reset and had an error....found that I needed to update itunes..did that and now my computer won't recognize her ipod at all! Her ipod is currently stuck in recovery mode and she is in tears. Someone please help.

    DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

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    A few hours ago, I tried updating my 5th generation iPod touch to iOS 8. It ran into an error and couldn't update, which left my iPod touch stuck in recovery mode with a screen showing a USB cord pointing to an iTunes symbol. I tried searching for ways to get my iPod out of recovery mode without restoring it to its factory settings, but after a couple hours of seeking, I decided I might as well just restore it. I clicked the restore button, and when it finished, it said that my iPod touch couldn't be restored either. Now, I have no clue what to do. May I have some help?

    That error is covered here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
    If iTunes can’t communicate with the update server, you may see one of these messages.
    Error 17
    Error 1639
    Errors 3000-3020
    Error 3194
    Errors 3100-3999
    This device isn't eligible for the requested build

  • Iphone 3G stuck in recovery mode. Please help.

    I know there's a lot of these topics but not many with answers. I recently got an iphone 3g and it's stuck in recovery mode(error 1015) Apple support says it's a software issue and basically said i'm screwed and am on my own. Iv'e tried tinyumbrella and it's just not working, unless i'm doing it wrong. But can anyone help me please?

    Hi there scott, i have the same problem, 3g is stuck in recovery mode, could you please email on how to solve this problem. Thanks

  • Help, My ipod stuck in recovery mode after update!

    HI
    Updated mt ipod touch to 4.0, evrything was goimg well then a got message to install device driver, windows cant find driver and my ipod is stuck in recovery mode! itunes doesnt detect it either (reinstalled itunes and upto date)
    Help im stuck!!!
    posted a screen shot to so you can see what messages im getting.
    http://i69.photobucket.com/albums/i72/DeniseAngel27/sims/ipod.jpg

    Hi
    the first link did the trick. itunes now recognises my ipod but as it is restoring i get a error that says "ipod could not be restored. An unknown error occurred (21)"
    so it wont restore now! I copyed the error report, here's what it says.
    2010-06-29 22:44:33.485 [4120:810]: restore library built Jun 8 2010 at 18:17:31
    2010-06-29 22:44:33.486 [4120:810]: iTunes: iTunes 9.2.0.61
    2010-06-29 22:44:33.486 [4120:810]: iTunes: Software payload version: 8A293
    2010-06-29 22:44:33.564 [4120:1314]: iTunes: Specifying UOI boot image
    2010-06-29 22:44:33.565 [4120:1314]: requested restore behavior: Erase
    2010-06-29 22:44:33.579 [4120:1314]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
    2010-06-29 22:44:35.369 [4120:1314]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.31-b2)
    2010-06-29 22:44:36.025 [4120:1254]: iBoot build-version = iBoot-889.24
    2010-06-29 22:44:36.026 [4120:1254]: iBoot build-style = RELEASE
    2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
    2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: pipe stall
    2010-06-29 22:44:36.027 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
    2010-06-29 22:44:36.027 [4120:1254]: command device request for 'getenv radio-error' failed: 2008
    2010-06-29 22:44:36.027 [4120:1254]: radio-error not set
    2010-06-29 22:44:36.029 [4120:1254]: unable to open device_map.txt: No such file or directory
    2010-06-29 22:44:36.030 [4120:1254]: <Recovery Mode Device 07B08260>: production fused device
    2010-06-29 22:44:36.031 [4120:1254]: interface has 1 endpoints, file pipe = 1
    2010-06-29 22:44:36.031 [4120:1254]: <Recovery Mode Device 07B08260>: operation 4 progress -1
    2010-06-29 22:44:36.111 [4120:1254]: <Recovery Mode Device 07B08260>: operation 42 progress -1
    2010-06-29 22:44:37.150 [4120:1254]: <Recovery Mode Device 07B08260>: operation 5 progress -1
    2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
    2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: pipe stall
    2010-06-29 22:44:37.836 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
    2010-06-29 22:44:37.836 [4120:1254]: command device request for 'getenv ramdisk-delay' failed: 2008
    2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
    2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: pipe stall
    2010-06-29 22:44:38.435 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
    2010-06-29 22:44:38.435 [4120:1254]: command device request for 'ramdisk' failed: 2008
    2010-06-29 22:44:38.435 [4120:1254]: AMRAuthInstallDeletePersonalizedBundle
    2010-06-29 22:44:38.506 [4120:1254]: removed personalized bundle
    2010-06-29 22:44:38.506 [4120:1254]: <Recovery Mode Device 07B08260>: Recovery mode failed (result = 21)
    2010-06-29 22:44:38.546 [4120:810]: iTunes: Restore error 21
    Message was edited by: deniseangel27
    Message was edited by: deniseangel27

  • Iphone 3GS is stuck in recovery mode? Please help!

    Hi, I have an iPhone 3GS and my phone is currently stuck in recovery mode after trying to update iOS 4.1 to iOS 5.01.
    When i connect my phone to itunes, i click on "Restore" and iTunes then tells me it will restore to the latest version (5.01). After this version has downloaded it processes the file but then does nothing and does not attempt to install the file. I have then tried it again (6 or 7) times and exactly the same thing happens each time.
    I have tried to uninstall itunes and reinstall itunes and tried again and the same thing happened. For some reason itunes will not install or even commence the installment of version 5.01.
    Please help???

    Top hit on google: http://support.apple.com/kb/ts3694
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

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