IPod stuck in restore process

Hello. I was restoring my 15GB iPod, the very old version (with the buttons on top of the wheel) and before finishing the restore process my computer displayed an error message. It said that the iPod could not be completely restored and that was that.
Now, I cannot see the iPod in iTunes nor will it work, it just displays the little apple logo. I tried everything that's specified in the troubleshooting documents on apple's website, reseting, etc, and nothing seems to work. It seems it got stuck in the middle of its restore process. All the indications on the troubleshooting documents imply that you can see your iPod on iTunes, nevertheless, I cannot.
Any sugestions? By the way, I am using a MacBook Pro with Mac OS 10.5.1, iTunes version 7.6 (29).
Thanks a lot!
Tiger

- Try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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During restore iPod stuck on RESTORING IPOD FIRMWARE

As stated by me above, during restore iPod got stuck on RESTORING IPOD FIRMWARE. Last time tried different computer, it did work. Next, with different firmware file (when the-other-computer-trick stopped working) like 2.0.2 and then upgrading it - worked for a time. Now, I cannot find ANY way to restore it. Just by itself it accidentally and randomly enters the so called DFU mode and this time I just cannot restore it, every time it's stuck on RESTORING IPOD FIRMWARE

try have it restored in an apple store mate..
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Ipod stuck in restore mode with error 1611,HELP

I have a ipod the is stuck in restore mode with an error code of 1611. I have tried everything that is posted. Any other suggestion?

Hey i HAVE/HAD the same problem but right in THIS moment i solved it! And i'm gonna tell you how:
1) You have to uninstall ALL the programs that are from Apple.
2) Go into control panel if you are on a windows and delete everything that says Author (Apple inc.)
3) Here is a list of every thing you have to Uninstall:
Apple application support
Apple mobile device support
Apple software update
Bonjour
iTunes
Quicktime player
Safari
4) After that just go to Apple.com and download the lastest version of iTunes!
5) Install it and sync your iPhone/iPod Touch out of Recovery mode.
i hope that helped you, it sure did to me. bye

Ipod stuck in restore mode, Itunes won't install.

Okay so first off, my ipod would not connect to my ihome and would say that this accessory is not supported by this device. And I looked online and apple said to restore my ipod. Itunes restored my ipod, but then said unable to restore. So my ipod is stuck in restore mode and itunes would not read it. So I tried uninstalling and reinstalling itunes. After i uninstalled everything when i try and reinstall itunes, midway through it says "service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficent privelages to start this service." I really do not know what to do at this point. I need to get my ipod to work. When i go to device management it says apple mobile device(recovery mode). Please help ASAP

Yes i uninstall all itunes and everything that goes with it and when i reinstall itunes "service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficent privelages to start this service." comes up and gives me the choice to abort, retry or ignore. and if i click ignore it doesn't install and then i am where i started

Help: Ipod Stuck on Restoring iPod Firmware

I left my iPod touch (1G) on overnight to let it update,some error popped up and said I have to restore my iPod, so I did. I left it on to restore and has it is taken 2 hours so far and is stuck on the Restoring iPod Firmware. Is there a solution to this. Also my iPod is already in recovery mode.

Also it was not and never has been jailbroken if that helps.

HT1339 iPod stuck at restoring step

Hello, I keep getting the same message "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." at the end of every restoring trial. Seems my iPod and iTunes are stuck at this step. and my iPod wouldn't restart nor will iTunes recognize it. Can someone help? Thanks.

From here: iTunes has detected an iPod in recovery mode - Use iTunes to restore
If you've restored your iPod and the message described above re-appears, the iPod drive letter may need to be reassigned. To assign a different drive letter follow the steps for changing the Drive Letter
B-rock

Ipod freezes during Restore process...it keeps restoring forever

I ve had very serious issues with itunes 7.
First, it didnt recognize the ipod, then after a few changes itunes finally recognized the ipod. Now after doing every recomendation in this forum I have no ipod showing in my computer (but its shown in the down right corner though as a usb mass storage).
When itunes recognizes it, it tells me I have to restore it and everything goes smoothly. But thats it...its says its being restored but it isnt. I ve wasted days trying to "restore" the ipod and it never ends.
I have no clue with this one, and yes, I did reinstall itunes a few times. I need some help please.

I cannot stand this. I got my new iPod mini silver today. Plugged it in, wasn't detected in iTunes. I tried again, and again. FINALLY, it was detected. Said it needed to be restored, because it was formatted for macintosh. I clicked okay. It restored for an hour. I Ctrl + Alt + Deleted iTunes and terminated the process. I formatted 'removable disk' using windows explorer. It gave me the folder/! icon. Then I tried again. It restored again, forever. Somebody really really really needs to fix this.
Custom Windows XP Pro Awesome..

Just fixed iPod stuck in Restore loop

Well I busted my iPod. So I purchased a hard drive for it and installed the unit. All my instructions (gleaned from boards and tutorials) said to connect the thing and restore the iPod. I connect it and it says it is in recovery mode and in order to use it I need to restore it. No surprise, I expected that. I click restore and enter my admin password. It seems to begin the process but then kicks out a warning that says it cannot restore because iPod is busy. I tried ejecting and putting into disk mode manually. I reconnect and the warning says the iPod is corrupted and needs a restore. I go through the whole rigamarole again and it says it is busy. If I leave it connected after the busy warning and click 'OK' then it automatically begins again, saying that the machine is in recovery mode and needs to be restored before i can use it. Same thing all over again...Click restore, admin pass, can't restore because the iPod is busy and so forth.
I tried ditching iTunes and re-installing it. No dice.
I tried erasing the drive with Disk Utility, but the erase failed citing an input/output error. the computer told me that partitioning the drive will eliminate some iPod functionality so I didn't try that.
I tried connecting it to my friend's computer. I got it to toss up a license agreement window for the iPod software (a good sign I guess) but I don't know his admin password to continue. The hope that lies therein is that the license agreement window for the iPod software pops up and that is something that differs from the process on my computer.
I tried going back to my computer and ditching iTunes again and reinstalling an earlier version. No dice. Earlier versions of iTunes will not recognize the library because it was created in a later version and therefore iTunes will not open.
I even tried giving the iPod the old smack in the palm of my hand like some have suggested, but again, no dice.
Any ideas on what needs to happen? How do I convince the computer that iPod is in fact not busy and really would rather restore itself? How does an iPod with literally nothing on its mind become busy and how, if it is, does it become "unbusy"?
(Update: I went back to my friend's computer with him there to enter his admin password. It now does the same thing my computer does and will not bring up the license agreement for iPod software.)

I had this problem today, and I think I figured it out. After multiple tries, and ITunes freezing up, I did a reboot with the IPod connected. I got a window saying that the drive was unrecognizable by the computer. It gave me three choices, to "verify," "Ignore" and another choice, I think it was "OK". I picked "ignore." Then I opened ITunes, it recognized the IPod, and it prompted me to restore again. This time it worked. I think that by telling the IMac to ignore the "drive," ITunes didn't see it as being busy. This makes sense to me, as I enabled the IPod to be used as a drive to store files. If this is the case, I'm surprised Apple doesn't see fit to provide decent documentation for these error codes or fix the problem in ITunes. Hope this helps for you.

Ipod stuck in restore!

so i bought anipod 4thgen from a friend at work and i took it home to update and restore but when i tried it the apple logo with the bar under it would just stay almost done for hours and it wont complete itunes is up todate i even tried doing it on our other computer an still nothing btw not sure if this means anything but im on windows 7 pc can anyone help me not have to spend anymore money on this thing!!!???

First make sure you have the latest version of iTunes. If not go to the apple web site and download it. Then try putting the iPod into disk mode. To do that log onto www.apple.com/support and in the search engine put in 93651, this article will walk you through the steps of how to put your iPod into disk mode. Once you put it in disk mode and iTunes should recognize it. Once you see your iPod in the source menu under the devices, click on the iPod to pull up your summary menu. Down toward the bottom of the summary menu will be the restore button. That will fix your problem. One thing with the restore is that it takes your iPod back to the factory setting and you will loose all the downloads on the iPod.

IPod Classic Frequent restore errors

Hi,
I have a 120GB Classic which keeps coming up with the error as below
When I restore the iPod, it restores it all right, but after syncing and ejecting the ipod, no music shows up.
Can someone tell me what is going wrong?
Here is what I have already tried.
1. the 5Rs.
2. Connecting as a disk
3. Scandisk and fix errors
4. Hard resets
Do let me know how I can fix this, dear Apple. Also do let me know if Apple would replace the device if it cannot be fixed.
Rituraj

If the On This iPod tab shows a list of songs, then they are being synced to the iPod. Not being able to play them there (from that tab in iTunes) is normal, if you use automatic syncing. The list is probably grayed out.
I'm not sure why the songs to not appear when the iPod is being used.
Try this test. Do a Restore again. If it asks if you want to sync your library to the iPod during thre Restore process, decline doing so. Also, show the iTunes sidebar, so that iTunes operates like it did before this version. From the menu bar, under View, select Show Sidebar. You can change that back later.
Select the iPod in the sidebar, under DEVICES. On the Summary tab, check the box for Manually manage music and videos, if it is not already. Apply this change, if needed.
In the sidebar, "drop down" the iPod's content list and select Music there. To the right, is the list of songs on the iPod, which should be empty at the moment. NOTE: This is equivalent to the "On This iPod" tab.
Go to the iTunes Music library in the sidebar. Using the manual method to load the iPod, drag a small number of songs from the Music library to the iPod. When you go back to Music under the iPod, you should see those songs on the iPod's Music list. The list should no longer be grayed out, although you still may not be able to play the songs from there (in iTunes).
Now, try the things that did not work before... Eject and disconnect the iPod, and see if those songs appear on the iPod and are playable.

Ipod touch (2G) stuck in "restore" mode. Need HELP please

I have contacted Apple support several times since Friday and was just hung up on by an extremely rude lady in customer support. I am really frustrated and just trying to get my 5 yr old little boys ipod touch working again.
The situation is that our son's old computer crashed. So we have a newer computer set up for him. Reinstalled itunes on it. Called Apple on Friday, really nice rep gave me several instructions for transfering purchases, making sure everything was up to date and turning home sharing on. Did all that, got off the phone with him and then the computer tells me that the ipod needs and update.
Clicked ok, and update starts going for a few minutes.....then get an error message that says that the ipod is basically stuck in "restore" mode and needs to be reset to factory settings. It won't let me do anything to the ipod. It won't restore, reset, anything. Just shows a picture of usb cable and says to connect to itunes.
Connect to itunes and it keeps giving me say error message.
Will someone please help me? Apple support sure won't.

Did you try to connect in recovery mode, to start the restore process again? Connecting in Recovery mode is explained here: http://support.apple.com/kb/HT1808
Also delete the ipod ipsw firmware file on your computer, to make iTunes download a new copy to restore from. Depending on your OS, this file can be found here:
XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
Vista and 7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
If you're getting error numbers, take a look at this article: http://support.apple.com/kb/TS1275

Ipod 5th/gen stuck in restoring mode can't get pass recovery mode..........

first mess:{1} ipod needs to be reformatted for use with windows (then){2} restoring "ipod" (then) {3}Your ipod has been restored to factory settings and will be restarting (heres where it gets stuck){4} logo screen with timer at bottom screen is gray after timer goes all the way i can hear hard drive reading humming sound then the screen never lights back up altho i can see the ipod icon in itunes without a name then it goes to - {5}itunes has detected an ipod in recovery mode you must restore this ipod before it can be used with itunes and thats it the process just starts back over agian never getting pass the beginning of stage 2 all this happend after i tryed to restore to factory settings after i seen error message your ipod needs to be reformatted no prior problems i am able to reset into disk mode and w/ipod screen saying do not disconnect blinking circle w/slash mark through it also when i unplugg usb ipod screen goes to checkmark sign and ok to disconnect does that mean my harddrive needs replacing?
Message was edited by: melasgune1

I one of these programs will not kick the iPod out of recovery mode you will have to restore the iPod.
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
You may be able to get some info off the restored iPod by:
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201413 I keep error 9 when i try to restore my Ipod 5.It seems to be that my device disconnects during the restore process, then error messege pops up. I have updated the security settings on my pc and it still doesn't work.

Error 9 pops up when trying to restore Ipod 5. The problem seems to be that my ipod disconnects during the restore process. My ipod is stuck in restore mode so I can't access its update serever. I have already updated my pc and its security settings. Is there anything else i can try?

Hello AS234,
This error is typically indicative of a conflict with installed security software.
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Allen

Have a 4th Generation photo ipod stuck on connect to power source in restore

I just replaced the 20 GB HD with an 80 GB HD...As I was going through the restore process, I'm stuck at the connect to power source part. I don't have the apple usb wall charger, but I do have a usb wall charger. Do I need to use the one that came with the ipod when I bought it or could I use another usb wall charger?
I'd hate to go and spend any additional money to get this working. Any suggestions?

For this particular iPod model (4th gen), you need the square white power adapter that came with the iPod, to complete that last step, if you are using USB for the connection. It has something to do with the connection's voltage. The USB port on the computer does not provide it, and many third-party USB power adapter do not either (some may). The more recent Apple power adapter that looks like a small cube should work.
NOTE: If you happen to use a Mac with a FireWire port, and you have a FireWire docking cable, you do NOT need to connect it to the power adapter to complete the Restore. So a FireWire port apparently provides the required voltage.
If you have an Apple Store nearby, you could probably take it there and ask the Genius Bar folks if you can plug your iPod into an Apple power adapter. Do not have them perform a complete Restore using a Mac, if you use a Windows PC.

IPod stuck in restore process

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