Ipod stuck on apple logo after update

i updated my ipod touch and then it just had the usb and arrow to itunes so i plugged it in and it said i had to restore it for it to work so i did, but now it just shows a black screen and apple logo until it dies, nothing i do works, when i hold butttons down it goes black then just shows apple logo again, and when i plug into itunes it isn't recognized, ik there are other posts similar to this but none of those solutions worked.

Try:                           
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • Ipod touch 5thgen stuck on Apple logo after updating to IOS 6.1

    I updated my ipod touch to the latest version 6.1 and after updating it restarted and was frozen at the apple logo screen since Monday. I tried calling Apple Support and they went through the steps of getting into recovery mode as well as trying to reboot my ipod touch but I first had to update & restore first through iTunes. I wasn't able to update because my connection kept timing out so I decided to download the ipsw file from this website: http://www.felixbruns.de/iPod/firmware/
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    If not successful try the remaining steps of the following:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod stuck on apple screen after update

    I did the update from my ipod touch for the iOS 6.1.something, it finished and reset and is now stuck on the apple logo start up screen. I've reset it using the middle button and the sleep button at the top and it flicks off and back on to the same screen. It won't connect to itunes either. I plug it in and it doesn't pick it up at all on my laptop.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1296 iPad stuck on Apple logo after trying to reset, how do I fix

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    Hi..
    Follow the instructions here >  Apple - Support - iPad - iPad Troubleshooting Assistant

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    See if you can force the phone into recovery mode:
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  • HELP!! STUCK ON APPLE LOGO AFTER RESTORE!

    It kept freezing so i was told to restore it and now its stuck o apple logo? how to fix?

    Force it into recovery mode and restore it.  See http://support.apple.com/kb/ht1808.

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  • Screen stuck on Apple Logo after Trying to Update Software

    My iphone screen is locked on the apple icon after trying twice ( and unsuccessfully) to download the 2.2.1 software update. Plugging the phone into a computer or power source doesn't help.
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  • IPod stuck on Apple logo

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    This is on a 15 gig iPod.

    Okay,after letting my ipod totally uncharge (nothing on the screen). I unplugged the firewall cord, shut down and then restarted my computer, replugged the cord and plugged in my ipod. My computer recognized it this time and then I opened the update file again (programs, ipod, updated 9-23-05) and chose restore again, this time it restored (which means erases everything and puts it back to the factory settings)
    Fortunately my music files were still on my itunes so after restoring, I again shut down the computer and repeated the process before, unplugged cord and ipod, restart, plug in the cord and the ipod. A screen came up to rename my ipod and setup my preferences just like when I first setup the ipod and after that it reloaded my songs and is working fine now, but I have spent all day messing with this silly machine. The next step I was going to try if this didn't work was load my setup cd that came with the ipod but I didn't need to and I was surprised that I didn't. Hope this helps. My ipod is the 20gb clickwheel. Good Luck.

  • Ipod stuck on apple logo 3rd gen

    ok so this happede a long time ago but i accedentally updated my ipod to 3.1.2 and couldn't downgrade it, so i jailbroke it with spirit, after some months i accedntly let the battery run under 2% and ever since its been stuck on the apple logo.
    NOTE: IT WONT CONNECT TO ITUNES, CAN'T REBOOT IT BY ANY BUTTONS ON THE IPOD AND I HAVENT GONE TO AN APPLE STORE YET.

    If you put the iPod in DFU mode does it connect to iTunes as an iPod in recovery mode? At least then you could restore it and sync your data back.
    To put the iPod into DFU mode:
    1. Make sure the iPod is connected to the computer
    2. Hold down the sleep/wake button and home button at the same time for 8 seconds
    3. Let go of the sleep/wake button and keep holding down the home button
    4. If you are successful, a dialog box will pop up in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode, the iPod screen will remain black.
    5. Click OK, then click the restore button in iTunes.
    Hopefully after that, the iPod will be up and running so you can sync your content back.

  • Apple Logo after update

    After downloading the newest ipod update and attempting to install, my ipod cintinously displays the apple logo. I have tried resetting, and letting the battery run down, but all I get is the apple logo.
    HELP!!!!

    Welcome to Apple Discussions, Bruce.
    You may need to restore it to get it back to normal. See this:
    iPod only shows an Apple logo

  • Ipad3 stuck on Apple logo during update

    After verifying the update, my iPad3 is stuck on the Apple logo. It's been 20 minutes so far and nothing is happening. Does anyone have an idea as to what I can do now? Thanks.

    That's yet another reason why I prefer to update the iOS thru iTunes on a computer. You get a much more detailed ongoing progress report than the friggin progress bar.
    Anyway, once iTunes has "released" the device (popup saying that the device will restart and that iTunes will reconnect afterwards) and waiting a reasonable time of 10-15 min, if the iGadget is still in 'limbo' I've had to Force Restart it. No harm done and the device does get updated as expected. Had to do that in most of the iOS 7 and the initial iOS 8 updates, the last two up to 8.3 finally concluded on their own accord. And another thing: iTunes LIES. The device NEVER reconnects, you have to unplug and replug the cable once it restarts for iTunes to pick it up again. But still, all is peachy afterwards. This happened both with my iPhone 5 and the iPad 4, the iPhone 6+ hasn't dared misbehave yet.
    Force-Restart: hold down Home and Sleep simultaneously until screen goes black and a white Apple logo appears, release and let it finish restarting.

  • IPod stuck on apple logo; hard drive is fine

    I've had the same issue across three iPods: I sync the device with my library, and shortly after beginning use it freezes up, resets, and gets stuck on the Apple logo. Yesterday, one Apple employee was able to make it function properly for a good few hours, but now it's back on the Apple logo. This guy also confirmed the hard drive was perfectly fine. The simple solution of putting the iPod into disk mode and then restoring on iTunes doesn't seem to work. What is going on? I'm fed up at his point and seriously considering switching to a different mp3 player. A year of dealing with this problem on and off is far too long.

    Just to confirm: You've done what was discussed in http://support.apple.com/kb/TS1372?viewlocale=en_US . You've tried a higher-powered USB port and such. You've also tried what is at the bottom of this post: https://discussions.apple.com/message/17231703#17231703 . If none of that is working, let's think about what common problems we can eliminate:
    1) If this problem only occurred with the new version of iTunes, then it might be worth trying an earlier version of iTunes. I've got a link on where to find one in a post where I've collected what I've learned here (http://cahighways.org/wordpress/?p=4747). However, if you've been fighting this problem for a year, it likely was still happening on 10.4.
    2) So iTunes is out. The iPod could be in a confused state. That's why you do the 5Rs, in particular, resetting it and if necessary restoring it.
    3) But as I recall, you can't restore. Is the computer recognizing something when you connect the two? If not, it could be the cable. If you have a different connector cable, I'd try that.
    4) Let's assume the cable is good. Could be the USB port. Try different USB ports to see if that solves the problem.
    5) If things still keep mucking up, then I'd try the Apple Store, for it is starting to sound if some piece of logic in the hardware has fried. The disk could be fine, but the connector ports could be going, circuit board could be bad. Oh, you have charged the iPod up fully, haven't you?

  • IPod stuck on apple logo, will not reset, charge or appear in itunes.

    I connected my windows formatted ipod to a friend's pc today to copy a video onto the drive, then ejected the safely remove option from the dock and disconnected the ipod.
    Then the ipod rebooted, and the apple logo just stayed there, it wouldnt shut off. I reset the ipod, repeatedly, perhaps a half a dozen times in a single press, and no go.
    I connected it to the computer again, no.
    reset it again while connected, nothing.
    so i gave up and put it into my bag, and when i took it out a few hours later the screen was still on with the apple logo shining brightly. shortly after that the battery died.
    Then I downloaded itunes to another friend's pc, connected the ipod and got the 'please wait very low battery' message. after a little while, the apple logo came back on, ...and got stuck again. It wont show up in itunes at all.
    I left it charging for about at least a half an hour, then unplugged it and the screen went blank- it hadnt been charging at all.
    Plugged it back in and got the very low battery message again for a while, and now the apple logo is back on, and its still not showing up in itunes. Oops, now its back to the very low battery again. Still plugged in.
    I am not travelling at the moment with my own macbook pro and its music library.
    Any suggestions?
    Thanks! Neptune.

    My ipod is not having a weak battery problem, it was working fine till it rebooted as i disconnected it from that pc. it just stays on startup mode with the backlight on, and just wont start up. so it drains the battery till it dies, and since then also hasnt been charging while it is plugged into a usb port, with the screen just shining brightly... Neptune

  • IPod stuck on apple logo and isn't recognized by my computer

    Hi, my ipod just today, got stuck on the apple logo and when I held the menu and center button it would reboot and would get stuck again. Also, I tried hooking it to my computer and setting it in disk mode but, both of my new computers don't recognize it. So, I decided to see if I could run diagnostics mode on the ipod by holding the center and rewind button but, I can't even access that for some reason. I seriously need some help here folks.

    I have the same problem. Everytime I try to reset it loops back into the apple logo. But the apple logo is different isn't it? The screen is black with the logo white. Isn't the screen supposed to be blank with the apple logo black. I can't remember anymore I've been staring at this screen for days now.
    Before it started looping I actually did get to run a diagnostic check. It didn't help though. It would go through everything then try to check the firewire. At that point it would just wait for me to plug in the firewire. Isn't that for older ipods?
    At another point I did get it to go into disk mode. But when I would try to restore or update an error message would come up or I would get the folder with the exclamation point. But now all it does is loop into the white apple logo.
    Can anyone help?

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