Ipod stuck on diagnostic screen

my ipod nano 4 gb is stuck on diagostic screen no matter how many times i try to reset by holding the menu and the center key it reboots to the same green diagnostic screen pls help and if remove the usb cable it shuts off completly

Sounds like a hardware issue.  For one the battery seems to be completely shot since the iPod does not have the ability to stay powered on once disconnected for an external power source.
Time to send in your iPod for service either to Apple or a third party repair company.  Or start saving for a new iPod.
B-rock

Similar Messages

  • Ipod stuck on diagnotic screen

    My ipod woke up this morning stuck on the diagnostic screen. I'm not sure how it got there, but I cannot get it to react to anything I do. I've tried reseting it, the computer and itunes won't recognize it, and none of the controls work. Does anyone have any ideas on how to bring it back to life?

    Hi,
    I am having the exact same problem with my ipod nano (first generation). I woke up today and found it on the diagnostic page-- and now it is frozen. I have tried resetting it and nothing is working!! Any chance you figured out the problem with your?? It would be great to know how to fix this!
    Thanks

  • 3rd Gen iPod Stuck at Apple Screen

    Hello,
    My 3rd gen iPod is stuck on the Apple screen. It is the screen that comes on when you first turn it on (or reset it). It is stuck on this screen, and each time I reset it (Menu,Play/Pause) it just goes right back to that screen. The hard drive is spinning non-stop. When I plug it into the computer the iPod does not mount, and it does not show up in my System Profiler under FireWire connections.
    Did my iPod finally die, or is there anything I can try?

    If you haven't tried already, do a hard reset.
    How to reset iPod
    B-rock

  • Ipod stuck on black screen(soft dtf) and my home button is broken. i also cant restore it with itunes as it shows error 6. any help?

    So. my home button was broken and i wanted (stupid idea) to jailbreak my ipod, i used the new redsn0w Dfu ipsw, then tried to put it in dtf mode via itunes. how ever now its just stuck on a black screen, i tried t restor it with itunes but that just comes up with an error. help?

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    Last,
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • Ipod stuck on language screen

    So I just wanted to hook up my new 5g, 30gig Ipod and it is stuck on the language screen where it asks to select a language. I tried pressing the play, center button, even checking the hold button. The ipod is charged what am I missing thanks

    Out of curiosity, did either or both of you use the iPod before connecting it to your computer? Or did you just take it out of the box and plug it into your computer when this happened?
    Nikki

  • IPod stuck on recovery screen?

    I tried recovering my iPod and I ended up with an error. My iPod is nw stuck on the recovery screen and im panicking. My home button work so the traditional method doesn't work. I am using a 4g on 6.1.6. It won't show up on iTunes either and its on the latest version, too. Should I just wait for the battery to die or what?

    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.

  • IPOD stuck on loading screen after ios6 update!!

    My ipod is stuck on the loading screen after updating to io6, when connected to the computer it is saying updated, but it stuck and remains on the update loading screen.

    If not successful try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • IPod stuck on boot screen

         -Please help!
    My 4th generation iPod with 5.1 OS is UNRESPONSIVE and is stuck on the boot logo screen.  If i hold both power and home button for 7-8 seconds, it will go black, but then just come back to the boot logo screen within 1-2 seconds without pressing anything.  Also when i try and connect the iPod to iTunes, it crashes iTunes everytime.  Also, once, after about an hour of letting it sit at the boot screen, it went white, then turned off, but it came back to the boot logo screen after another 1-2 seconds.  What can i do to solve this problem?
              -Thanks in advance.

    I'm having the same issue! I've tried so many things but nothing is working!! It's so frustrating! I think many i touch users are facing the same issue.. must be something to do with the update!

  • IPod stuck at Apple screen and computer won't restore iPod

    My 80gb Classic is stuck on the Apple screen, and doesn't respond at all. It says to restore my iPod using iTunes, however, iTunes doesn't recognize my iPod, even though I've updated it.
    I've tried restarting my iPod, updating iTunes, and repeated attempts at connecting my iPod. None of the support articles really help, and I've tried all I can think of.

    Try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Cheers,
    Patrick

  • Video Ipod  stuck at boot Screen

    when I restarted my 80gb video Ipod it gets stuck in the boot screen can anyone help

    Have you looked at this: http://www.apple.com/support/ipod/tutorial/ipgettingstartedt16.html
    If you work through this it will generally sort out most peoples problems... good luck.
    MB67

  • Help Ipod Stuck On Lock Screen!!!

    My Ipod Touch 5th generation is stuck on the lock screen. I don't have find my phone set up, but i have it turned on.
    I tried restoring it but the software didn't work for some reason. and i don't use icloud. I jailbroke it because i wasn't thinking and well, I don't know how to fix it
    now. Its stuck and ive tried several times. please help? Also I don't think I have a warrenty.

    Try DFU mode and then restore via iTunes              
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod Stuck on Sync screen and I cant reset what can I do?

    What can I do if my IPod touch is stuck on a iTunes sync screen it will not let me do anything

    If the screen shows the iTunes and USB plug icons then restore via iTunes.
    iTunes: Backing up, updating, and restoring iOS software
    Otherwise
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod stuck on reset screen...

    I few weeks ago my ipod went black so I reset it, resulting it in getting stuck on the reset screen. I have successfully put it into disk mode and the 'set up' mode. But I cannot get it to go back to the normal setting.
    When it's connected to my dock or my PC it will 'charge' but neither the dock or PC will recognize it.

    Hi bwagner23,
    While your iPod is disconnected from your computer (but mostly charged), can you sucessfully force it into disk mode? Sometimes that can get cause an iPod to get a bit more "in control" when it does this kind of constantly restarting behavior.
    For instructions on how to put an iPod into disk mode, see this article:
    Putting iPod into disk mode
    If you can sucessfully get your iPod into disk mode, try connecting it to your computer for a restore (if it's recognized by iTunes while in disk mode).
    -Kylene

  • Ipod stuck on logo screen..

    alrite...my ipod mini recently froze so i read the guides and it told me to reset (which i did) and the apple logo screen came up. now it seems to be stuck on the logo screen...no buttons are working...i can't set it to disk mode...and my computer doesnt even recognize it wen i connect it. can anyone offer me some advice how to fix this plz?

    Michael,
    Do the following
    1. Plug your iPod with your AC charger instead of PC for 2 hours
    2. Do a reset
    3. And a restore iPod updater
    If you are unable to get your iPod recongized by your PC, then you have to put it in Disk Mode (u need to plug in with your AC Charger at the same time), and plug it back with your PC.
    Read the following for further info
    Mitch 751, "Please read before you send your iPod to repairing" #9, 09:30pm Aug 25, 2005 CDT

  • Ipod stuck on apple screen after update

    I did the update from my ipod touch for the iOS 6.1.something, it finished and reset and is now stuck on the apple logo start up screen. I've reset it using the middle button and the sleep button at the top and it flicks off and back on to the same screen. It won't connect to itunes either. I plug it in and it doesn't pick it up at all on my laptop.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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