IPod stuck on recovery mode cannot restore error 3004

Hello,
My iPod Touch 5th gen is stuck on recovery mode for two days now. I have lost all of my important files, but I am hoping to make it work again.
I was updating to ios 8 the other day and suddenly my iPod turned off and was stuck on recovery mode. No big deal, but then, as I was to restore it, iTunes only says that "The iPod 'iPod' could not be restored. An unknown error occurred (3004)."
I'm here now because I have tried all of the fixes. I have tried to put it on DFU mode (didn't work), changed my DNS settings, updated my iTunes, uninstalling, reinstalling it, turned my PC on and off, used another PC, but nothing has worked. I used some external programs that can get my iDevice to get in and out of DFU mode, but it has not worked.
I am on PC, Windows 8.
Hope anyone can help.

DId you try:
Try to restore or update on another computer with a different Internet connection.

Similar Messages

  • Phone stuck in Recovery Mode - cannot restore (error code 9)

    Help. I tried to update my iPhone to the latest software and instead of doing this it has now gone in to Recovery Mode (with the yellow triangle and the message to connect to iTunes). When I reconnect it to iTunes it tells me that I have to restore the phone. iTunes then tries to do this but it is unable to complete, Stating "An unkown error occurred (9)."
    Any ideas on how to bring my phone back to life?
    Message was edited by: Tom Lovering1

    I had the same thing happen. After reinstalling itunes and trying lots of things with Applecare over the phone, they put in a repair order and are sending me the packaging to send it in with. The computer could see the phone, but the phone didn't recognize that it was connected to Itunes.

  • Ipod stuck in recovery mode and restore fails every time

    Hi, Just bought a refurb ipod touch (2nd gen 8gb). As soon as i plug it in and boot up itunes it says its discovered an ipod in recovery mode and that i need to restore it. Problem is the restore always fails. Not really sure what else to do? Ipod screen just displays the usb connect to itunes diagram all the time,
    Do i have to send it back already or does anyone have a miracle cure?
    Thanks

    Welcome to the forum.
    Try [Unable to update or restore|http://support.apple.com/kb/HT1808]. You may have to try this more than once. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, try [Device not recognized in iTunes for Windows|http://support.apple.com/kb/TS1495]. (If you are on a Mac, there's a Mac link on that page).
    If you device does not appear in iTunes or cannot be restored in iTunes (and you're running Windows) try [iPod is not recognized by Windows due to driver installation issues|http://support.apple.com/kb/TS1538]
    If you are running any antivirus, spyware, firewall, etc. that might be interfering with this process be sure to turn them off. Also plug your USB cord into a different port than you tried before.

  • HT1414 iphone stuck in recovery mode cant restore error cod 2001

    My phone is not able to turn on and when i plug it in on a charger it just says plug into i tunes. When i plug it into i tunes it says its in recovery mode and its going to restore then my phone just restarts and it says unable to restore Error code is 2001 Anybody know whats wrong????

    Hi Matt,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error2001
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Hope this information helps ...
    - Judy

  • IPhone 4 stuck in recovery mode, wont restore - Error (9)

    Hey all,
    At my wits end here, my phone froze on the train home tonight, rebooted it, and it came up with the connect to iTunes icon.
    Looks like its in recovery mode and I cant get it out. Ive tried getting into DFU mode, different USB ports, different machines, different cables, re-installing iTunes AND RecBoot on Windows and OS X.
    Is there ANYTHING else I can do?

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • My ipods stuck in recovery mode. Says error 9 when it tries to restore. I've used many different USB cords, and different computers. I've also downloaded itunes many times. And apple mobile device is installed. Please help me out.

    I dont know what to do.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes.  This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Since it appears you have done everything else, disable the security software on the computer.

  • Stuck in Recovery Mode, cannot restore

    This morning I connected my iPhone 3GS to my computer and itunes told me it couldn't recognize my phone and needed to restore. This had never happened before but I clicked restore anyways but recieved an error message. After about an hour of trial and error going through Apple's diagnostics I fixed the problem by enabling Itunes in Norton Security, which had just updated recently so I thought that was the issue. Itunes began letting me begin the restore process (without showing an error/failure message) but simply freezes every time halfway through the update. Each time the bar at the top will will up about halfway and then stop forever. If anyone can help me with this issue I would really appreciate it! Obviously I use my phone everyday and it is completely unusable in it's current state. Thank you for any input!!!

    No it is not, I've had it for about two months now and have updated it on this computer daily without error. Yesterday I finally got money on my account and downloaded some apps and this is the first time I've connected it to the computer since then, but that;s the only thing I can think of that's changed. I uninstalled norton completely, rebooted, and have no other firewalls. I made an appt with the Express Lane support for half an hour from now so im hoping that they can help me.

  • My iPod is stuck in recovery mode with a error code 1

    my ipod is stuck in recovery mode with a error code 1

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • Ipod stuck in recovery mode and wont restore

    ipod stuck in recovery mode and wont restore.Also not reconized in itunes anylonger.When I check my usb in device manager says in recovery mode!
    Using PC with windows 7 64bit! Tried DFU mode but it boots back showing a usb,plus an itunes icon on the screen!

    - Reboot the computer
    - Try another USB port and cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod is in recovery mode not restoring

    ipod is in recovery mode not restoring

    - What happens when you try to restore? Error messages?
    - Try placing the iPod in DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • TS1363 4th gen IPOD stuck in recovery mode?

    4th Gen IPod stuck in recovery mode, how do I reset or restore?

    Connect it to iTunes.  If iTunes doesn't see the iPod, try manually connecting the device to iTunes in recovery mode using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • Iphone 5 stuck in recovery mode.  Unknown error 9 when trying to upgrade to ios7.

    My phone is stuck in recovery mode. Says error number 9 when trying to dl ios7,

    I had the same problem. After itunes extracted the new firmware, the apple logo would come on on my phone and then itunes would give me the unknown error (9). I tried everything I could think of to get ios 7 to download onto my phone but it kept going in a loop. What finally worked for me was after the firmware finished extracting on itunes and the apple logo appeared on my phone, I pressed the home button a few times. After that ios 7 started to load onto my phone. I don't know if it will work all the time, but it worked for me. Hope this works for you.

  • Ipod touch is stuck in recovery mode with a error code 9

    my ipod touch is stuck in recovery mode and when i try to restore it getting an error code 9

    Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    From:
    http://support.apple.com/kb/TS3694

  • TS1286 ipod stuck in recovery mode/usb error

    My ipod touch 3rd gen is stuck in recovery mode but when i try to recover using itunes i get error message the Ipod could not be restored. An unknown error occurred (9).

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • My iPod touch 5th gen. is stuck in recovery mode giving me error 3/error 37/etc.

    So yeah, it's stuck there. It started happening about a month and a half ago, and when I finally brought it to the Apple Store for the first time they plugged it in and bam it was fixed. It was good for 1-2 weeks, and then suddenly, bam, problem is back and would come back every week or so. Finally, after the third time to the store, the employee ran some sort of test to check if the hardware was messed up. It turned out that it had already crashed a minute after the successful restore. So they replaced it. Went to pick it up today, brought it home, went to restore it from back up and all was good. iTunes then prompted me to update the iOS, so I did. It crashed and now I'm stuck in recovery mode. So basically back to zero. I'm really kind of depressed about this and I'm going to the store tommorrow, but I was wondering if anyone could possibly have some help to offer.

    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

Maybe you are looking for

  • How do i update a single bookmark to a new url.

    probably already there but i cant find it . there are some very old bookmarks in my personal bookmark collection. Some of them point to a wrong adress. How do i update them ? Maybe something like chose 'update bookmark' while being on the new page an

  • HT1386 Help, I'm not syncing!

    I purchased some songs from iTunes through my computer (Windows 7) & did a sync with my iPad2 (5.1.1). This time all that synced was the newly purchased tunes and it wiped all the other music & playlists off my iPad2. Now I only have 13 songs to list

  • Full time LabVIEW opening in Silicon Valley

    My name is Jon Christensen and I have been recruiting in Silicon Valley for 15 years. I have a firm called SearchTech Solutions and one of our clients is looking for a senior LabVIEW developer. The info about our client and the position are below. Pl

  • 7.01 to 7.3 Upgrade - Masthead - Yellow/Brown bars occuring after upgrade

    Hi We have upgrade our ABAP and JAVA stacks from NW 7.01 to NW 7.3. The upgrade has had a little impact on the portal. In the portal masthead have we got two yellow or brown bars. A bar left of the Design bar and a bar between the Design Bar and the

  • Would like to import photos i recieved via e-mail

    Would like to import to Iphoto some pics I received via e-mail.They are on Yogile site.How can I get them to the Iphoto???