Ipod stuck with some type of folder message...

After spending hours loading and uninstalling and loading and downloading and finally getting the correct software to work my nano locked up and I cannot even turn it on and off it just has this do not disconnect with a folder with an exclammation point It will not even let me turn it on....please help, I have already been to the "Genuis Bar" yeah lots of help they hooked nano up to an apple computer and totally messed my format and said everything was fine go home and reload so much for the genius help.

And a couple more links I've found re the exclamation mark:
iPod shows a folder icon with exclamation point when you turn it on
iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen
Hopefully the first one posted by Gary will fix the problem.
Regards
Colin R.

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okay, here's the deal
when i take the Ipod out of the usb, i cut it on, and it's just a constant green light in the front that wont go away. it wont play, and wont have any affect on the buttons or anything. it's just a steady green light.
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P.S.- I've had this ipod for like, almost a year.

okay, here's the deal
when i take the Ipod out of the usb, i cut it on, and
it's just a constant green light in the front that
wont go away. it wont play, and wont have any affect
on the buttons or anything. it's just a steady green
light.
it wont show my battery life until it's cut off.
do you have any idea what's going on?
i'm so uber angry it isn't funny.
P.S.- I've had this ipod for like, almost a year.
See if this helps:
http://docs.info.apple.com/article.html?artnum=303332

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Ipod stuck with some type of folder message...

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