IPod suddenly crashing iTunes
My trusty 30 GB iPod is suddenly crashing iTunes. As soon as I select my iPod under Devices, it crashes iTunes within 3 seconds. I have never had this issue. I'm on a Mac, OS X 10.7.3
I have reset the iPod in every possible way, wiped off all podcasts and music. Placed the usb connector into a different slot on the mac.
The only thing new is: I am using a brand new Sony docking station and speakers, which works nicely. This is now the first time I've removed it from the docking station and connected back to my mac.
Any ideas?
The docking station is not connected to my computer at all.
And I've discovered that my iPod syncs just fine and does not crash iTunes when plugged into my older iBook (iTunes 10.5.3, and OS X 10.5.8). So it's something about iTunes 10.6 and/or OSX 10.7.3. Maybe I'll just wait for the next iTunes update.
thanks
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I just got a Ipod touch, crashes itunes upon startup
So a few hours ago I received a new Ipod Touch for Christmas, naturally I was excited to try it out and I quickly took it out of the box, connected it to my mac, and fired up Itunes. To my dismay the Ipod made it to syncing and then my Itunes just quit and I got the "application Itunes has quit unexpectedly" message box. I tried launching and relaunching, the same thing happening over and over....I even started and restarted my Imac, in hopes that would work too. I tried my old 20gb Ipod, I think the 4th generation one, not sure, and that worked fine as always.....I am pretty frustrated, I really don't know what to do. Can someone give me some insight on this or a way for it to work. I have the latest version of Itunes which is 9.0.2.....
Tried again, just to get the problem log from the "quit unexpectedly" box.....can anyone figure this out?
Process: iTunes [173]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0.2 (9.0.2)
Build Info: iTunes-9022501~2
Code Type: X86 (Native)
Parent Process: launchd [62]
Interval Since Last Report: 13417 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 4488 sec
Per-App Crashes Since Last Report: 4
Date/Time: 2009-12-27 13:37:19.493 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: E3275825-96D0-4D08-AB72-A883C621BED3
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 7
Thread 0:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.iTunes 0x00108379 0x1000 + 1078137
3 com.apple.iTunes 0x00610140 0x1000 + 6353216
4 com.apple.iTunes 0x001d696f 0x1000 + 1923439
5 com.apple.iTunes 0x001d67dc 0x1000 + 1923036
6 com.apple.iTunes 0x0027e918 0x1000 + 2611480
7 com.apple.iTunes 0x00265a09 0x1000 + 2509321
8 com.apple.iTunes 0x000f7eac 0x1000 + 1011372
9 com.apple.iTunes 0x0042ef3e 0x1000 + 4382526
10 com.apple.HIToolbox 0x935ac13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
11 com.apple.HIToolbox 0x935ab57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
12 com.apple.HIToolbox 0x935ab3e0 SendEventToEventTargetWithOptions + 58
13 com.apple.HIToolbox 0x935d9d54 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
14 com.apple.HIToolbox 0x935ac4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
15 com.apple.HIToolbox 0x935ab57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
16 com.apple.HIToolbox 0x935c7ecc SendEventToEventTarget + 52
17 com.apple.HIToolbox 0x93634a6c ToolboxEventDispatcher + 86
18 com.apple.HIToolbox 0x936312c2 RunApplicationEventLoop + 222
19 com.apple.iTunes 0x000f7836 0x1000 + 1009718
20 com.apple.iTunes 0x000f7744 0x1000 + 1009476
21 com.apple.iTunes 0x0000bfaf 0x1000 + 44975
22 com.apple.iTunes 0x00003dd6 0x1000 + 11734
23 com.apple.iTunes 0x00002abb 0x1000 + 6843
24 com.apple.iTunes 0x000029e9 0x1000 + 6633
Thread 1:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x003d475e 0x1000 + 4011870
5 libSystem.B.dylib 0x94810155 pthreadstart + 321
6 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x939df5f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x939df480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x94810155 pthreadstart + 321
7 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x947df2ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x948112c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x94856539 pthreadcondwait + 48
3 com.apple.iTunes 0x0001bc27 0x1000 + 109607
4 com.apple.iTunes 0x0001b6a5 0x1000 + 108197
5 libSystem.B.dylib 0x94810155 pthreadstart + 321
6 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9482e6fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x94810155 pthreadstart + 321
2 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x000f78dd 0x1000 + 1009885
5 com.apple.iTunes 0x000f7859 0x1000 + 1009753
6 libSystem.B.dylib 0x94810155 pthreadstart + 321
7 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9480f9c6 kevent + 10
1 libSystem.B.dylib 0x94810155 pthreadstart + 321
2 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 7 Crashed:
0 libSystem.B.dylib 0xffff1250 __longcopy + 80 (cpu_capabilities.h:249)
1 libSystem.B.dylib 0xffff086e __memcpy + 206 (cpu_capabilities.h:246)
2 com.apple.security 0x93f7d248 tpMallocCopyCssmData + 52
3 com.apple.security 0x93f7eb16 TPClItemInfo::cacheItem(cssm_data const*, TPItemCopy) + 72
4 com.apple.security 0x93f7f426 TPClItemInfo::TPClItemInfo(long, long, TPClItemCalls const&, cssm_data const*, TPItemCopy, char const*) + 118
5 com.apple.security 0x93f7f5f9 TPCertInfo::TPCertInfo(long, long, cssm_data const*, TPItemCopy, char const*) + 71
6 com.apple.security 0x93f83a8b tpDbFindIssuerCert + 361
7 com.apple.security 0x93f8023c TPCertGroup::buildCertGroup(TPClItemInfo const&, TPCertGroup*, cssmdl_dblist const*, long, long, char const*, unsigned int, cssm_data const*, TPCertGroup&, TPCertGroup*, int, unsigned int, cssm_data const*, char const*, unsigned int, unsigned int, int&, int&, int&) + 792
8 com.apple.security 0x93f7da28 AppleTPSession::CertGroupConstructPriv(long, long, TPCertGroup&, cssmdl_dblist const*, char const*, unsigned int, cssm_data const*, unsigned int, cssm_data const*, char const*, unsigned int, unsigned int, TPCertGroup&, int&, int&, int&, TPCertGroup&) + 200
9 com.apple.security 0x93f7e046 AppleTPSession::CertGroupVerify(long, long, cssm_certgroup const&, cssmtp_verifycontext const*, cssmtp_verify_contextresult*) + 656
10 com.apple.security 0x93fed75b cssm_CertGroupVerify(long, long, long, cssm_certgroup const*, cssmtp_verifycontext const*, cssmtp_verify_contextresult*) + 83
11 com.apple.security 0x93f71ba5 CSSMTPCertGroupVerify + 79
12 com.apple.security 0x93ff788b Security::CssmClient::TPImpl::certGroupVerify(Security::CertGroup const&, Security::TPVerifyContext const&, Security::TPVerifyResult*) + 147
13 com.apple.security 0x93f4e81d Security::KeychainCore::Trust::evaluate() + 1433
14 com.apple.security 0x93f441e4 SecTrustEvaluate + 90
15 com.apple.security 0x93efbc92 sslVerifyCertChain + 920
16 com.apple.security 0x93f01770 SSLProcessCertificate + 321
17 com.apple.security 0x93f049c8 SSLProcessHandshakeRecord + 537
18 com.apple.security 0x93f08290 SSLProcessProtocolMessage + 77
19 com.apple.security 0x93f08451 SSLHandshakeProceed + 359
20 com.apple.security 0x93f084c6 SSLHandshake + 68
21 com.apple.CFNetwork 0x943cb90c SocketStream::PerformSecurityHandshakeNoLock() + 154
22 com.apple.CFNetwork 0x94406e90 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 620
23 com.apple.CFNetwork 0x94407157 SocketStream::SocketCallBack_stream(_CFSocket*, unsigned long, __CFData const*, void const*, void*) + 83
24 com.apple.CoreFoundation 0x930ca6f0 __CFSocketDoCallback + 640
25 com.apple.CoreFoundation 0x930cbd35 __CFSocketPerformV0 + 133
26 com.apple.CoreFoundation 0x930c13c5 CFRunLoopRunSpecific + 3141
27 com.apple.CoreFoundation 0x930c1b04 CFRunLoopRun + 84
28 com.apple.iTunes 0x003d475e 0x1000 + 4011870
29 libSystem.B.dylib 0x94810155 pthreadstart + 321
30 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x003d475e 0x1000 + 4011870
5 libSystem.B.dylib 0x94810155 pthreadstart + 321
6 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x943a5264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x94810155 pthreadstart + 321
6 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x947e646e _semwaitsignal + 10
1 libSystem.B.dylib 0x94810dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x95383842 ***::TCMalloc_PageHeap::scavengerThread() + 578
3 com.apple.JavaScriptCore 0x9538386f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x94810155 pthreadstart + 321
5 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91cb0520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x91c4cdfd -[NSThread main] + 45
6 com.apple.Foundation 0x91c4c9a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x94810155 pthreadstart + 321
8 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.CoreFoundation 0x930c0e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x930c1b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x003d475e 0x1000 + 4011870
5 libSystem.B.dylib 0x94810155 pthreadstart + 321
6 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x947df2ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x948112c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x94856539 pthreadcondwait + 48
3 com.apple.iTunes 0x0002e99b 0x1000 + 186779
4 com.apple.iTunes 0x0002e917 0x1000 + 186647
5 com.apple.iTunes 0x0002e890 0x1000 + 186512
6 com.apple.iTunes 0x003d4543 0x1000 + 4011331
7 libSystem.B.dylib 0x94810155 pthreadstart + 321
8 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x948163ca select$DARWIN_EXTSN$NOCANCEL + 10
1 com.apple.mobiledevice 0x01430cef _readDictionary + 266
2 com.apple.mobiledevice 0x014314c3 _sendMessage + 324
3 com.apple.mobiledevice 0x0143156d AMSProcessLinkSendMessage + 92
4 com.apple.mobiledevice 0x0143160e AMSProcessLinkSendMessageLock + 155
5 com.apple.mobiledevice 0x0142d2ee AMSGetDataClassInfoForTarget + 118
6 com.apple.iTunes 0x00622835 0x1000 + 6428725
7 com.apple.iTunes 0x0027c8f0 0x1000 + 2603248
8 libSystem.B.dylib 0x94810155 pthreadstart + 321
9 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x947df286 machmsgtrap + 10
1 libSystem.B.dylib 0x947e6a7c mach_msg + 72
2 com.apple.iTunes 0x00108379 0x1000 + 1078137
3 com.apple.iTunes 0x00610140 0x1000 + 6353216
4 com.apple.iTunes 0x0061029c 0x1000 + 6353564
5 com.apple.iTunes 0x00109a43 0x1000 + 1083971
6 com.apple.iTunes 0x00185605 0x1000 + 1590789
7 com.apple.iTunes 0x001848fd 0x1000 + 1587453
8 com.apple.iTunes 0x001ed3f3 0x1000 + 2016243
9 com.apple.iTunes 0x00108810 0x1000 + 1079312
10 com.apple.iTunes 0x001083b0 0x1000 + 1078192
11 com.apple.iTunes 0x0060fd8a 0x1000 + 6352266
12 libSystem.B.dylib 0x94810155 pthreadstart + 321
13 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9480f9c6 kevent + 10
1 com.apple.mobiledevice 0x0143a84b AFCLog + 1247
2 com.apple.mobiledevice 0x01434742 USBMuxListenerSetDebug + 2055
3 com.apple.mobiledevice 0x014391eb AFCConnectionInvalidate + 1469
4 com.apple.mobiledevice 0x014395cb AFCConnectionProcessOperation + 468
5 com.apple.mobiledevice 0x014375f2 AFCDirectoryOpen + 152
6 com.apple.iTunes 0x0061f87d 0x1000 + 6416509
7 com.apple.iTunes 0x00027549 0x1000 + 157001
8 com.apple.iTunes 0x00284030 0x1000 + 2633776
9 com.apple.iTunes 0x0060fd8a 0x1000 + 6352266
10 libSystem.B.dylib 0x94810155 pthreadstart + 321
11 libSystem.B.dylib 0x94810012 thread_start + 34
Thread 7 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x0aa0aa58 edx: 0x00040000
edi: 0x13800000 esi: 0x00000000 ebp: 0xb05adeac esp: 0xb05adea0
ss: 0x0000001f efl: 0x00010246 eip: 0xffff1250 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xbecfea com.apple.iTunes 9.0.2 (9.0.2) <1f665956013139aff334e29e510d42da> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe0c000 - 0xe13fff com.apple.ipodsynchronization 2.4 (111.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xe1c000 - 0xe20fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xe27000 - 0xeaefe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <802f7cb64a3475776f1bf1a17a8a2130> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xefa000 - 0xfc3fe5 com.apple.DiscRecording 4.0.7 (4070.4.1) <7c105f35c674aad3a476f8959d3f3ebb> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x102e000 - 0x106dfff com.apple.vmutils 4.1 (104) <989dbced73b256f1b2d5959cff9e06b0> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x141d000 - 0x1463ff3 com.apple.mobiledevice 251.6 (251.6) <17ebc5695cfcc42bb4fe50150513bf5d> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x14b2000 - 0x14b3fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x14d1000 - 0x14d4fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1600000 - 0x1606fff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0xa9c6000 - 0xbcf4fef com.apple.CoreFP 1.5.23 (1.5) <82406e48b7d8336038608e9907e2414b> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0xefc7000 - 0xf1cafff com.apple.audio.codecs.Components 1.9 (1.9) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0xf768000 - 0xf768ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0xffb8000 - 0x101bffef com.apple.RawCamera.bundle 2.1.0 (474) <48a574d3b3269c8dbdc38d6f67879317> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x10591000 - 0x105e4fe7 com.apple.AppleProResDecoder 2.0 (223) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x1061e000 - 0x10638fc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x1063d000 - 0x10642ff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6fdff3c87ececb7413749c0230c54f78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x10666000 - 0x106cbfef com.apple.AppleVAH264HW.component 1.0 (1.0) <e0240f3fcaae8aac4deceed4fd365e86> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x10786000 - 0x107c1fff com.apple.QuickTimeFireWireDV.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x107ce000 - 0x1081cfe3 com.apple.AppleVAFramework 4.1.16 (4.1.16) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x10825000 - 0x1083eff3 com.apple.applepixletvideo 1.2.18 (1.2d18) <386af0b779e8c148e6b6cbc7f5489d45> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x111f0000 - 0x111f0ffc com.apple.JavaPluginCocoa 12.5.0 (12.5.0) <7bb9a5e35945a712da6637acd29d4cdb> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0x11ca0000 - 0x11ca6fff com.apple.JavaVM 12.5.0 (12.5.0) <8d3f4bb411ac2490335be9a612bb2a22> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x90008fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90009000 - 0x9009cff3 com.apple.ApplicationServices.ATS 3.8 (???) <eda9db16110de6b7fd9436cd0daa787d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x900a3000 - 0x90100ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
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0x96b6b000 - 0x96b8ffeb libssl.0.9.7.dylib ??? (???) <8084593b773bec8f2b9614fd23c5ed73> /usr/lib/libssl.0.9.7.dylib
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Ipod touch crashes itunes after eing reset
I reset my Ipod touch and deleted all the date from it. Now when I try to re-set up my ipod in itunes, itunes freezes. My ipod comes up but it wont let me do the set up. How can I fix this?
Update! iTunes isnt crashing, its trying to sync and timing out. So the recovery thing has gotten itunes to realise its there but it cant sync. It says the "disk cannot be read from or written too"... Please help!!
Message was edited by: Hay2theley -
IPod Touch crashes iTunes - EVERYTIME
Please Help. I have an iPod Touch that I cannot sync because no matter what I try, iTunes crashes as soon as it's connected. I connect directly to my iMac using the cable that came with it. Ack! I'm losing my iMind.
Here are the specs for everything relevant:
iMac with OS X v 10.6.3
iTunes 9.1
iPod Touch 3.1.3
Please Help. Please.I don't have slideshows, but I have bunch of podcasts on my iPod.
I finally got it to work, but am not sure what actually fixed the problem as I tried everything short of restoring the iPod to factory settings. This includes, deleting and reinstalling iTunes, many restarts for computer and iPod, unplugging all other USBs and using all ports, deleting that file with apple mobile something or another in it, and other things.
Actually, what happened right before it finally recognized my iPod is that I crashed the iPod when I tried to connect it to my ancient iBook (G4, circa 2005). After connecting, the iPod froze, and crashed. I did a restart holding the home button and on/off button. It was stuck with the apple on it for about 5 minutes then came back to life. Then, I connected it to the iMac, and wah-lah, it worked.
I don't know if that's truly a fix, but if someone else is having the same problem, give it a try.
cheers
erika -
I just updated to iTunes 9 - the first time I plugged in with my iPod classic (120GB) I got a "Verifying Tom's iPod" message in the marquis, then the rainbow spinning wheel of death. On Force Quit window, iTunes reported as not responding. I had to force quit then eject. Did this a few times, then on the 3rd try I just let it be longer than the 2 minutes I had allowed and eventually (3-4 min) it was recognized and sync'ed fine.
*Just be patient!*
I called Apple after my upgrade to 9.2 caused itunes to freeze up when connecting a ipod classic. Apple informed me to just wait! That after 10 minutes or so it would unfreeze and sync. So I did and then restored ipod classic and it worked. BS, but who am I to complain, my 25,000 songs where synced good to go. But APPLE FIX THIS PLEASE. Like everyone else is saying if you update software and then your ipod crashes and is not under warranty THATS BS. What would stop Apple from releasing software updates that crash old, outdated products forcing your hand to purchase a new one? And dont give me that stuff about Apple is the good guy! They had the F.B.I. raid that Gizmodo.com guys house. -
Starting last night, when I plug my iPod into my computer and bring up iTunes; iTunes freezes and crashes. I can't even get into iTunes to try and do a restore so that maybe it'll stop doing that. I thought it was iTunes at first so I uninstalled it, did a FULL computer virus scan then reinstalled it and it is still doing the same thing. I plugged my iPod into a different computer with iTunes and it crashed their iTunes as well. What can I do!?
the same thing is happening to me! i have an old 20 GB ipod classic and everytime i plug it into my computer, my itunes freezes up. "my computer" freezes up too. i tired to restore it but all i did was lose all my music on my ipod. its still in itunes but i cant get the 2 to work together. its almost like my ipod acts like a virus...is this possible?
-
I clicked the restore button in iTunes and it downloaded the updated software and started to restore it. The iPod got restored and is working, but iTunes crashed. Now when i try to open iTunes a message comes up that says, "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file." Then iTunes doesn't load. I downloaded and reinstalled iTunes and it still does that. What do I do now?
Just wiped out the library files and reinstalled again.
-
Ipod 5 crashes itunes 11.1.5.5
Hi,
When connecting my iPod 5th generation to the latest version of iTunes, I can see the various playlists and content types, but when I press anything on the list itunes hangs and never recovers. Before the latest version this has never happened
Has anyone experieneced this? Help....Hello eilatRoy,
It sounds like you are connecting your iPod to your computer, but when you click anything in iTunes it becomes unresponsive. I recommend the troubleshooting from the following article named:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
Start with this troubleshooting, and if you need there are additional steps to try in the article.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Here is what I am using:
iPod Touch 8gig
iMac G4 Mac OS X 10.4.11
iTunes 7.5
Here is what is happening:
When I connect the touch to the Mac everything appears to be working. The iPod displays the green battery alongside the date and time and 'slide to unlock' dealio. iTunes shows the iPod under the devices section.
Here is where I am stumped.
I am able to transfer about five albums or one TV Show to the iPod. Anything more and iTunes displays the color spindle and becomes unresponsive. Eventually iTunes will display an error panel with a detail of how it could not connect to the iPhone... Also it provides the error code 0xE8000004.
I can reconnect the iPod to the USB cable and go through the process again, but get hung up after a certain amount of data transfer.
This is what I have done:
I have power cycled the iPod.
I have reset the iPod via holding the sleep/wake and home button.
I have re-installed iTunes.
I have re-installed Apple Device Support as described here(http://docs.info.apple.com/article.html?artnum=306637).
I have gone through the troubleshooting apple has provided.
I am really stumped on the issue and hope that someone has at least had the same problem, or even hopefully a solution. I thank you for your time.FWIW, I was having this problem with an admittedly funky configuration - a DP 867 G4 (old!) using a USB 2.0 PCI card through a powered hub. Plus the USB cable had an extender.
Once I removed the USB cable (including the extender) from the hub and placed it directly in the USB 2.0 port on the PCI card, I was able to get a successful sync.
Oh, and I had tried a suggestion from another post in the Apple forums: powering down my iTouch completely and restarting it. (Hold the power button until the "slide to power down" dialog is presented.) -
New iPod shuffle crash iTunes 8.1
The new shuffle plug in, the iTunes just reset again and again. Is my problem ?
Hi Edchai,
Try downloading and installing the latest version of iTunes, currently 8.1.1.
http://www.apple.com/itunes/download/
You can update iTunes along with the other Apple software by clicking the Apple logo and then software update as shown here: http://support.apple.com/kb/HT1338
-Jason -
Iphone Ipod is crashing and it wont come up in ITunes! Help!
I have a 16G 3Gs and yesterday, I was using my phone on a bose dock and suddenly the iPod started crashing. I can bring up itunes and it seems to respond for 3-5 seconds and then just closes out to the main screen.
Everything else seems to be working fine, the phone doesnt lock up or anything. I tried doing a hard reset to no avail. I had it plugged into a usb connection on my car stereo and it would play pandora music but my stereo never fully recognized the phone. I just kept saying "Reading..." the entire time, never got an error.
Now that im home, I plugged it into my computer to restore my phone and ITunes doesnt see it, though the computer recognizes it. Any suggestions?
My info: 3Gs 16gig, iOS 4, Windows 7, Itunes 9.2.0.61I have the same problem. After reseting my ipod classic 80 GB I have a screen telling me to use the restore function. I have the latest iTunes version, I did restore but when the iPod restart I get the message "your iPod is corrupt, use restore function". I tried to restore again but the same message appear
I don't know what to do. Please help !! -
Is there a way to transfer my songs from my ipod nano to itunes on my new computer. My computer crashed and I do not have any back up.
http://www.yamipod.com/main/modules/home/
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