Ipod suddenly stopped downloading my newly purchased music

I have always plugged my ipod into the computer and it would automatically bring up itunes and then it would update the ipod with the new songs I've purchased.
For whatever reason, I've noted that whenever I plug it in now...nothing happens. It still gets charged but itunes doesn't automatically pop up and do the updates and when I ran a check up the message I received was that my connection failed. I downloaded the new versions and then I thought maybe it was my firewall McAfee suddenly interfering with it so I shut that down and it didn't help. I want very much to download more music but I cant find answers anywhere to help me fix this issue. I'm going nuts~ My email address is [email protected] Please help..Thanks

The first things to try are these basic troubleshooting steps.
The Five Rs.

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