Ipod sync freezes when trying to sync from an external drive

I just bought a Seagate FreeAgent external hard drive (model # ST305004DA1E1-RK)because I was running out of space on my desktop. I have itunes set up on my desktop hard drive and my library set up on my external and the itunes works fine when listening and/or orgainizing my music, but when I plug in my ipod while the external is pluggged in I get a 'USB Device Not Recognized' warning. But if I unplug the external and re-plug in the ipod, itunes will recognize it. But if I re-plug in the hard drive and try to sync the ipod, it freezes up. I have tried to run the itunes software directly from the external drive, but I get the same 'USB Device Not Recognized' warning when I plug in the ipod while the external is still plugged in. Any thoughts?

As a test, try removing all USB devices except a standard keyboard and mouse, including any USB hub. Connect the hard drive and iPod directly to the computer. See if that works.
If it works, try to figure out which USB device makes it NOT work, treating any USB hub as a device.
If it still does not work, try using the Restore button in iTunes to see of that helps. This will erase the iPod and restore it to original settings.

Similar Messages

Ipod classic freezes when trying to sync photos

Hi
My Ipod classic has started to freeze every time I try to sync with my PC when adding new photos.
This is something I have done many times before without any problems but as of yesterday, every time I try it just stops dead.
As I type this message, my ipod screen just says connected and the itunes screen says syncing ipod do not disconnect but it's been like this for 2 hours now with nothing to show for it.
Syncing of music and videos works fine I hasten to add.
Not sure if it's relevant but yesterday I updated itunes to 7.7.1.11
Any suggestions would be greatfully recieved
Mark

Hello everyone. I'm new to Apple forums and don't know how to start a new thread! My problem is this: All my photos are on a Seagate External Hard Drive (there are about 3,500 of them) and I want to transfer them to my iPod. I've told iTunes where to find the photos on the EHD, but it just won't load them. I've got the Do not Disconnect message up, and have done for several hours - but no photos. I then tried loading a few hundred photos that I happened to have on the C drive, and that went fine and they loaded no problem. Why can't it load the ones on the EHD? I did it once before and it was fine, so I'm pretty certain I'm not being thick!
Any advice gratefully received. I don't really want to put all my pics back on the C drive as I haven't got that much room left - hence the need for the EHD!
Thanks in advance...

HT1386 Switched from ipod to ipod touch. When trying to sync songs get lost. Show in the library and playlist but a message says cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?

Switched from ipod to ipod touch. When trying to sync, songs get lost. Songs show in the library and playlist but get a message that says songs cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?

The ! Next to a song:
The song can’t be located; it may have been moved or deleted
To find them try:
iTunes: Finding lost media and downloads
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Itunes 10.5 freezes when trying to sync with iPhone 4

My itunes 10.5 freezes when trying to sync with iPhone 4.
When i disconnect the iphone itunes unfreezes instantly.
Where is the problem?
Ipad syncs with no problems.

I am having the same issue
Itunes 10.5 freeze when I connect my Iphone 3GS
I found a solution is to remove the podcast from my iphone and then it work immediately
But this is anoying to allways remove my podcast from my iphone
I will try your solution to way a long time and see if the problem resolve by itself I keep you posted of my results

HT1222 my ipod reads error when trying to sync with itunes

my ipod reads error when trying to sync to my itunes

Hello, TheHelper1964.
Thank you for the question. There could be multiple causes to the errors that you are receiving. I have included a couple articles that will help you troubleshoot this issue.
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
If you are uncomfortable processing some of these steps, you can also reach out to us at http://expresslane.apple.com.
Hope this helps,
Jason H.

Installed an Windows 8.1 update yesterday; Now coputer freezes when trying to print from Adobe Reader. Can print from MS word

Installed a Windows 8.1 update yesterday; now computer freezes when trying to print from Adobe Reader XI. Still can print a word document from MS Word.

Was already running latest version 11.0.10. Tried the re-load fix; tried uninstalling and installing a new one from the web. Problem still exists -- cannot print any document from Adobe Reader XI. Computer freezes when the print file is being prepared at 0%.
Jamesk71259086

Ipod classic says when trying to sync, Problems with this drive. Scan the drive and fix it ...what do i have to do?

When trying to sync my ipod classic I get an error message " owners IPO (I)...Problems with this drive..Scan the drive and fix it now.....How am i supposed to scan the drive and fix it?

Hi chiefdon,
If you are having syncing and possibly disk issues with your iPod classic, you may find the steps outlined in the following Troubleshooting Assistant helpful:
Apple Support: iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Regards,
- Brenden

BB for Mac freezing when trying to sync itunes to Pearl 8230

Hi all-
Have searched the forum to no success. Just downloaded BB for Mac and so far so good, except for one issue. The DM will freeze/crash when trying to sync one song or a whole playlist to my BB pearl. I can select any playlist I want, (I've made some with various file types and sizes to see if it was a file format or size error), and still had no success. I've ensured my media card support is on, mass storage mode is on, unencrypted, and auto enable mass storage mode when connected is on, room on the media card, and recognized by my device. The DM recognizes my media card, and correctly identifies the amount of free space on it, allows me to select my playlist(s) and when I click 'sync', the drop down window indicates "the following items are being synchronized" and "music", but the progress bar and the sync circle don't move. I've left it in this state for 4 hours to return to find out nothing has changed. I have to force quit the DM at that point.
My contacts and calendars sync fine, just no love when it comes to the music.
I have a BB pearl 8230 (4.6.1.284) on the Telus network, using an iMac running snow leopard 10.6.1, running iTunes 9.01(9)
Am I missing something? Any suggestions would be appreciated.
Message Edited by renov8r on 10-05-2009 09:57 PM
Message Edited by renov8r on 10-05-2009 10:03 PM

Are you running the Mac in 64bit mode, if so that is a known issue. Work around appears to be switch Mac to 32 bit sync and then return to 64bit till next sync or BB RIM fix is out.
Rick

Ipod freezes when trying to sync/sometimes reboots my computer?!?

I have a 20 gig ipod from 2004 (click-wheel with no color screen) that I have been trying to update my library on. Every time it tries to sync, it freezes and I have to plug it into the power supply in order to restart it. It also won't take any new songs if I try to add them manually. I tried restoring factory settings and updating my ipod software and that didn't help. I tried using the USB unsuccessfully and tried the firewire only to have that freeze the ipod and completely reboot my computer at the same time?! If anyone knows what is going on, I'd greatly appreciate any advice. I have taken great care of my ipod and would be surprised if it was something I had done to damage the unit.
thanks MUCH in advance!
ps. my nano syncs and adds songs manually just fine with the same computer...
Message was edited by: ljdwing98

Update:
Any new news on this issue from anyone else?
I left my iPod plugged into my PowerBook over night and when I woke it was functional. However, downloads from iTunes to the iPod take almost 3x's longer than they used to and there seems to be more errors than I've ever experienced (about 1 out of every 10 interfaces). Sometimes the error is that it can't write to the drive (iPod) and sometimes the error is that it can't mount the iPod. Also when the iPod is plugged in and displayed in iTunes, the "used" and "free" info is incorrect. I completely emptied my iPod and it says that I'm using -2.80 GB (impossible unless I've created a blackhole) and it says that I have 10.49 GB (capacity, under Get Info, is listed at 9.28 - which is were it's always been - it's a gen2 10GB iPod).
Has anyone tried to format there iPod? Is this possible without harming the drive?
Well, to sum it up my iPod is working but is having errors and bugs all over the place. If anyone has any new news I'd love to hear it.
SPECS: iPod 10GB gen2, running 1.5(?), iTunes 6.0.4, PowerBook G4 800, OS 10.4.5
Thanks

Computer freezes when trying to sync ipod touch

I recently upgraded my laptop to Windows 7 64 bit and I'm not sure if I had this problem. I have the 64 bit version of itunes downloaded and I got a new 32gb ipod touch for christmas today. I plugged it in and set it all up and when it goes to sync, it shows that it gets to the 5th song out of like 500? songs I have and my whole computer freezes. I have my itunes setup so that it gets my songs from my external hard drive. I don't know if that would be a problem by trying to send my songs from my hard drive to my computer and then to my ipod. Any ideas would be appreciated. Thanks.

i am having some success with my touch now by right clicking on the itunes icon and selecting, troubleshoot compatibility, troubleshoot program, program worked on earlier versions,then select, win vista service pack2. this is probably not a permenant fix but for the time being it seems to work. hope you have some joy with your setup. JF

IPod freezes when trying to sync with iTunes 6.0.4(3)!

Is anyone else having this problem?? My iPod (touch wheel) was working just fine until I updated iTunes the other night. Now it freezes when I try to sync it with iTunes! I tried resetting, restoring, checked all the updates, *****-slapping the iPod, everything. I see that others might be having the same problem -- is there a solution? Help!
iMAC Mac OS X (10.4.3)

Update:
Any new news on this issue from anyone else?
I left my iPod plugged into my PowerBook over night and when I woke it was functional. However, downloads from iTunes to the iPod take almost 3x's longer than they used to and there seems to be more errors than I've ever experienced (about 1 out of every 10 interfaces). Sometimes the error is that it can't write to the drive (iPod) and sometimes the error is that it can't mount the iPod. Also when the iPod is plugged in and displayed in iTunes, the "used" and "free" info is incorrect. I completely emptied my iPod and it says that I'm using -2.80 GB (impossible unless I've created a blackhole) and it says that I have 10.49 GB (capacity, under Get Info, is listed at 9.28 - which is were it's always been - it's a gen2 10GB iPod).
Has anyone tried to format there iPod? Is this possible without harming the drive?
Well, to sum it up my iPod is working but is having errors and bugs all over the place. If anyone has any new news I'd love to hear it.
SPECS: iPod 10GB gen2, running 1.5(?), iTunes 6.0.4, PowerBook G4 800, OS 10.4.5
Thanks

Itunes freezes when trying to sync ipod

this started to happen when i had to re-install itunes because they deleted all my content. it was the old version anyways, so i installed the latest version. now, whenever i connect the ipod into my computer and itunes detects it, itunes freezes and my new content doesn't get synced. the battery sign on my ipod shows that it's connected, but itunes doesn't respond to anything i do. Only after i disconnect my ipod does itunes start working again. any suggestions?

My 80GB ipod and itunes also freeze during sync. I tried resetting ipod, had Best Buy restore ipod, and have an extended warranty with Best Buy-they sent in my ipod and I got a replacement ipod. I have already checked my anti-virus and have scanned my computer for any problems, which none came up. So my laptop and ipod are good. Did not have any problems with ipod or itunes until I got the new update for itunes 9.2. The problem is with itunes updates, now I have an ipod with no music and cannot sync my music back into it. If they can't fix this, I will get rid of this ipod and never buy any apple products ever again.

ITunes freezing when trying to sync iPod...

This problem just recently started, but I can't fix and need help! Whenever I try and sync my iPod it syncs maybe a few songs and then freezes, then if try and force quit iTunes or eject my iPod my entire computer freezes and I have to force restart my computer. It has been fine until about a couple days ago, I don't know if it's my iPod or what, I've thought about reverting it then trying to sync it again, but I don't want to do that and then not have anything on it if it doesn't sync, so that is my last resort. I've seen some other people are having the same problem but haven't seen many solutions...any help would be appreciated!
Ryan

I am also having a very simalar problem but i am glad to hear it is also happening to someone else.
I still haven't been able to decide what the actuall reson for this problem is, for a while i thought it may have been an "intel problem" as one of my frends kindly put it, but i am now lead to belive that it is a problem with the auto sync.
For a temporary solution i have been updating my ipod manually but even then it does frezze occasionaly.So i would be very intersted if anyone has any solutions or resons why it happens.
McDuff the second

Itunes freezes when trying to sync Ipod Touch

Hi,
I have just installed the lastest version of itunes (11.2.2.3) after having issues with installing I finally cracked it with help fromn the support forum.
I am now trying to sync my Ipod touch and everytime i try and sync itunes locks up and have to end task in windows task manager.
any ideas on how the fix this?? im running windows 8.1 and have had no issues syncing till instlling the new update.
any suggestions greatly recived.
Cheers

Yes.
The same thing has happened to me. After the hideous update they did a couple of months ago I didn't think they would mess things up like this again. And why, I, as a costumer have to go to all the trouble to create another account to see if the problems persist? If they weren't there in the first time, why should I struggle to fix it? It's APPLE's product and it should respond to the costumer's needs. I guess the best solution is not to install the upcoming updates.

ITunes freezing when trying to sync iPod Classic 160

System stuff
MacBook Pro OSX 10.5.8
iTunes 10.6.1 (7)
iPod Classic 160g
This iPod is only music, no photos, podcasts, movies, anything else.
I have had no issues syncing my iPod on my MacBook Pro, until the last two times, both times coinciding with iTunes updates.
The first time i had an issue, I got error messages telling me the disk couldnt be written to, and told me to restore the disk. I did this, and after 3 times it restored and synced successfully.
Yesterday I began to sync and it worked, but was going extremely slow. In aabout 3 hours it had added about 600 songs out of 2200. (Now I know its a big sync, but I often add a lot of music at once. It's my job.) After it got that far, iTunes froze. I force closed iTunes and that ejected the iPod. I lt it rest a few minutes, restarted my computer, and plugged in the iPod again. iTunes opened, it started syncing and then froze while determining tunes to sync. So I force quit, unplugged the iPod, opened iTunes and set to not automatically sync. Plugged the iPod back in, and restored the disk. Ive done this a dozen times, at least.
If anyone has any ideas, I'd appreciate it.
Thank you in advance!!
HaP

I am also having a very simalar problem but i am glad to hear it is also happening to someone else.
I still haven't been able to decide what the actuall reson for this problem is, for a while i thought it may have been an "intel problem" as one of my frends kindly put it, but i am now lead to belive that it is a problem with the auto sync.
For a temporary solution i have been updating my ipod manually but even then it does frezze occasionaly.So i would be very intersted if anyone has any solutions or resons why it happens.
McDuff the second

Ipod sync freezes when trying to sync from an external drive

Similar Messages

Maybe you are looking for