Ipod syncing error, file missing on both computers?

We're leaving for Hawaii June 24, so I'm hoping to fix this before then. Yesterday I plugged my ipod in to put some music on, and it froze and lost everything. I restored it, and while manually putting music back on, the message "the ipod 'braxtons ipod' cannot sync. the file is missing" or around those words. This happened after about 400 songs had been put on. So I tried it on my other computer, same thing after a while. The only way to fix this is restore the ipod. I have uninstalled itunes and quicktime, reinstalled on both computers, restored my ipod several times, but it keeps happening. A majority of my music will load onto the ipod, but then it stops syncing and I can't put anything else on. Any help would be greatly appreciated.

Was the message about a missing firmware file? See if anything here helps: What to do if iPod can't be updated because the firmware file was corrupt or not found

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