Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

    I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
    I wonder if anyone can help
    Thank you
    Brizey

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Ipod touch not responding blank white screen cant reset please help?

    Please Help!!
    I Just got the new a new ipod touch which was working fine.  I began updating to new apple software and while doing so I lost internet connection and ipod was unplugged.  Now all I get is a blank white or green screen even after reset.  The ipod won't even register when plugged into computer or itunes.  What can I do?? If I wait until the battery dies and run a restore will it work?? If so How do I get the games back I purchased recently? Please help I'm pretty new to all this.

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My ipod touch 4th generation showed white screen

    My ipod touch 4 has thrown on ground involuntarily. And then it showed all white on screen, i tried to hold ON/OFF SLEEP/WAKE to restart it until Apple logo appears. But it still shows white screen. I really don't know how to do, please help me to fix it. Thanks!!!!!!

    If it did not work, you'll have to get it serviced. Dropping an ipod is not covered by your warranty.
    Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for the Out-of-Warranty Repair Service fee.
    If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Authorised Service Provider, where available. Alternatively, you can contactApple Technical Support
    copied from Apple - Support - Service Answer Center

  • My ipod touch has a blank white screen what do i do

    i have no idea what to do please help

    Try the white-screen topic here:
    iPod touch: Hardware troubleshooting
    If still a problem then let the battery fully drain and then then charge for an hour and try again.  Frequently a white screen is due to a hardware problem and service is required.

  • My iPod touch has a blank white screen.

    my screen has gone white and will not respond to anything. I have tried pressing the home button and start button at the same time but it still won't respond

    - Try here:
    iOS: Not responding or does not turn on
    - If yu can't turn it off let the battery fully drain. After charging for at least an hour try again.
    - If not successful then it is time for an appointment at the Genius Bar of an Apple store.

  • IPod touch 1st generation unresponsive

    I have an iPod touch 1st generation, it has a white screen, is unresponsive, and will not connect to my computer, I am at a loss as to how to fix it. Can anyone help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 1st generation froze after upgraded to iOS 3.1.3

    iPod Touch 1st generation froze after upgraded to iOS 3.1.3.  iTunes 10.4.1 shows synced and current, but iPod frozen with logo and progress bar on screen.  can anyone help?  tnx.

    Place the iPod in recovery mode and then try to restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • IPod Touch 1st Generation can't download podcasts

    I have an iPod Touch 1st generation, software version 2.2.1 update indicates this is the latest version for my iPod). It has recently lost the ability to downoad podcasts through the iTunes store. I can get to the store, but when clicking on any podcast site the screen shows that it is loading the page but then the device returns to iPod home page. I can purchase and download songs from iTunes, so the problem seems to be unique to podcasts. I have also tested this on several wireless networks so it doesn't seem to be a problem unique to my home network.

    Hi. Same issue as you guys. I'm quite new to Apple products, so it has come as a surprise to me that this issue has now been dragging on for well over a week. Nearly 2. Does anyone at Apple HQ take any notice of these message boards?? If so, an official response would be most welcome.

  • Ipod touch 1st generation w/ upgraded software

    I have an ipod touch 1st generation w/ upgraded software.  I bought the game Angry birds to play, but when I click on the icon, it turns black as though the game is going to load, but it doesn't instead it goes back to original screen.  Any suggestions???

    - Try resetting the iPOd.  Nothing will be lost:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try deleting the app and redownloading/installing the app.

  • My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • Ipod Touch 1st Generation General Questions.

    I just read where the 1st generation Ipod Touch cannot upgrade software past 3.1.3. SO I assume all of the Apps I have seen and some I have downloaded that state I need newer software are not useable on the Touch I have?
    Oh man it appears I got something which is basicaly useless other then playing music like my Ipod Nano can do.
    Can I load any Books on the Ipod Touch?
    Where can I get information as to what the limits I have with this Ipod Touch 1st Generation so I can get an Idea of what I can do and what I cannot do so I am not sitting trying to achive something that it is not capable of?
    I also do not want to irritate the heck out of the community by asking questions or trying to fix errors I think I have when in reality my Ipod is not designed to do the task in the first place.
    I do see Wifi on my Ipod Touch but it does not appear to connect even when I use the correct password so I assume it is limited or has to have a Specific Security setup in teh Router to connect properly and would like th know that.
    I read some of the Software 3.1 Manual but it does not really go into detail as far as wifi connections just the bare basics which I know I did correct.
    I am thinking that it cannot connect to WPA/WPA2 Security and I will have to Dummy down my Wifi Security to accomidate the Ipod Touch is this correct and where can I get this Information also?
    I bought this Used and have no Box or any Information about it at all.
    Thanks again

    Decalescence wrote:
    I just read where the 1st generation Ipod Touch cannot upgrade software past 3.1.3. SO I assume all of the Apps I have seen and some I have downloaded that state I need newer software are not useable on the Touch I have?
    Oh man it appears I got something which is basicaly useless other then playing music like my Ipod Nano can do.
    Can I load any Books on the Ipod Touch?
    One if you can find an app that support the book format. Many book are available in non-DRM pdfs and I think you can find an app that will read pdfs. As you likely know, iBooks is not compatible with the 1G
    Where can I get information as to what the limits I have with this Ipod Touch 1st Generation so I can get an Idea of what I can do and what I cannot do so I am not sitting trying to achive something that it is not capable of?
    I know of no such document or site.
    I also do not want to irritate the heck out of the community by asking questions or trying to fix errors I think I have when in reality my Ipod is not designed to do the task in the first place.
    I do see Wifi on my Ipod Touch but it does not appear to connect even when I use the correct password so I assume it is limited or has to have a Specific Security setup in teh Router to connect properly and would like th know that.
    See below for wifi problem
    I read some of the Software 3.1 Manual but it does not really go into detail as far as wifi connections just the bare basics which I know I did correct.
    See below
    I am thinking that it cannot connect to WPA/WPA2 Security and I will have to Dummy down my Wifi Security to accomidate the Ipod Touch is this correct and where can I get this Information also?
    See Below
    I bought this Used and have no Box or any Information about it at all.
    Thanks again
    For wifi problem:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    The last should identify what encryption works with the 1G.

  • Ipod Touch (1st generation) wont turn on or connect to itunes!

    Hi, I have had my Ipod Touch 1st Generation for years now and i am trying to turn it on and sync it but nothing works! The apple sign just pops up then it turns itself off again. HELP!!

    Try here:
    iOS: Not responding or does not turn on

  • My iPod touch 1st Generation won't turn, charge or appear on my computer

    I have an ipod touch 1st generation that I got about 4 years ago. I don't use it that often because I now have an iPhone but when I went to use it, I found it was dead. It won't charge, turn on or appear on my computer or itunes. I've tried recovery and DFU mode but neither work, since it won't turn on at all. I've tried charging it for almost a whole day but it won't even show me a red battery charging icon. I've tried holding the home and power buttons for several minutes while its plugged in but still nothing. My cord is fine and works with other ipod and i have the newest version of itunes.I have a windows 7 computer. I don't live near enough to an apple store to take it in for them to look at and it's no longer under warrenty and it costs $20 for a one time support session online!! Is there anything i can to fix it without spending too much money or should i just accept its dead and not recovering?

    Try the remaining iTunes of the following. I think you covered all but the last.:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for