IPod Touch 1st generation won't connect to wifi

I recently purchased a used iPod touch 1st generation and it will recognize the networks but gives error "unable to join network.". I have reset the phone by pressing home and power and have reset the network also.  Turning the phone off and on doesn't work either.  I will show the network but not any information.  Thanks for the help!

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Similar Messages

  • IPod Touch (4th generation) won't connect to wifi! Please help!

    My iPod Touch (4th generation) won't connect to my house wifi that it's always connected to. I tried forgetting the network, and putting the password in again, several times. I've tried restarting my iPod, turning the wifi on & off, and also turning the router off and back on but none of this has helped. After I forgot the network and typed the password back in it just kept saying 'loading' and eventually it stops loading but still doesn't connect. It also shows other peoples wifi's but I haven't tried to connect to theres to see if it works. It just started doing this yesterday at this other place I was at but i just figured it was their wifi because when I got home that night it worked just fine but today it started doing it again at my house and I don't know what to do. Please Help!

    Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod touch 1st generation won't connect to iTunes or YouTube.

    Please advise how to resolve issue.

    If you mean that when you connect the iPod to your computer it does not appear iniTunes then:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
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  • My iPod touch 1st Generation won't turn, charge or appear on my computer

    I have an ipod touch 1st generation that I got about 4 years ago. I don't use it that often because I now have an iPhone but when I went to use it, I found it was dead. It won't charge, turn on or appear on my computer or itunes. I've tried recovery and DFU mode but neither work, since it won't turn on at all. I've tried charging it for almost a whole day but it won't even show me a red battery charging icon. I've tried holding the home and power buttons for several minutes while its plugged in but still nothing. My cord is fine and works with other ipod and i have the newest version of itunes.I have a windows 7 computer. I don't live near enough to an apple store to take it in for them to look at and it's no longer under warrenty and it costs $20 for a one time support session online!! Is there anything i can to fix it without spending too much money or should i just accept its dead and not recovering?

    Try the remaining iTunes of the following. I think you covered all but the last.:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 1st generation won't start up after hard reset

    My iPod Touch 1st generation stopped working after I clicked "Erase all contents & settings". It won't start unless I hold the Sleep/Wake button & the Home button together. Then I get the Apple Logo but after a short time a wheel appears just below the logo which never disappears. I have pressed those 2 buttons while the iPod is plugged in to a power source & left it overnight but the wheel still doesn't disappear & nothing further happens. Any suggestions?

    Try here:
    iOS: Not responding or does not turn on

  • Ipod touch 1st generation won't hold charge

    ipod touch 1st generation will not hold a charge?

    ipod touch 1st generation
    Anne...
    If you have never replaced the battery now might be a good time since it won't hold a charge.
    Apple - Support - iPod - Service FAQ

  • Ipod touch 1st generation won't play on ihome doc

    I have a 1st generation ipod touch, 32GB.  I received an iHome for Christmas last year that states it is compatible with the 1st generation ipod touch however when I put it in the cradle, it connects and disconnects over and over.  I looked and iTunes stated that there were no updates available for my ipod.  I thought the iHome was defective so I exchanged it for another one and it does the same thing.  The iHome does play with the 2nd generation iPod Nano so I don't think it is an issue with the iHome.  Anyone else have this problem and know how to remedy it?

    - What iOS is on the iPod?  The latest is 3.1.3 and yu get that here not via the iTunes update button.
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    - Have you tried the standard fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults.

  • IPod Touch 1st Gen Won't Connect To PC or MAC Stuck On iTunes Logo

    I have an iPod Touch 1st Generation, I have searched a lot of forums and google and I can not find an actual solution for this...
    The ipod is stuck on the itunes logo(connect to itunes to restore), but when you connect it it isn't recognized by itunes. When I plugged it into a PC it "dinged" and popped up a message saying like an "unknown device" message. In the control panel it shows as "unknown device." How can I fix this.
    Please don't "answer" this by saying RESTORE it. Can't do that as it doesn't come up in itunes. I've tried the advice on the Apple website; reinstall itunes, delete several files, etc. That didn't work.
    Thank you in advance for any answers/help.

    Hello iFixItMan,
    Have you had a look at this article related to potential driver issues on Windows PC? Have you tried using a different cable?
    http://support.apple.com/kb/ts1538
    What happens if you try to place the iPod into *Recovery Mode* using the instructions provided in this Apple support document on either of the machines?
    http://support.apple.com/kb/ht1808
    B-rock

  • IPod touch 5th generation won't connect to the tv after doing up grade

    iPod 5th generation won't connect to the tv after doing an software update. Get an error message (this accessory is Not Supported by iPod touch) please help me with this

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My ipod touch 1st gen says its connected to wifi, but when i go on safari it stops at "connecting" with a grey screen, what should i do, my router is fine, cause my brothers iphone 4th gen works, but my ipod touch 1st gen dosen't?

    yes, so i connect to my wifi at home, my brothers iphone works fine, but my ipod touch 1st gen dosent conect. it connects but when i go on safari it dosent work, it says" connecting" with the circle loading thing. plz help< o and my router is fine because my brothers iphone works great, ive tried restoring and reseting networks, and ive also tried forgetting the network, my ipod touch 1st gen is out of its warranty, so what can i do?

    Try restarting your router by removing power to it for 30 seconds. This may correct the problem.

  • My ipod touch 4th generation says its connected to wifi but whenever i try to use wifi it says its not connected

    I have had my ipod touch 4th generation for a few years now and all of a sudden it wont connect to wifi. Even though it says im connected it doesn't work. It has a tick beside the name and everything! Also it has three bars saying im fully connected but whenever i go onto an app that requires wifi it says im not connected. I have reset my ipod, reset the settings, forgot the network then connected again, everything!!!! No matter what i cant get wifi for anything that i need it for.
    Please, Please, Please, Please can someone give me an answer that will work and if you do answer please tell me what an router is because everyones talking about it and i don't know what it is??!!!  
    PLEASE

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipod touch 4th generation won't connect to internet or itunes- although the internet connection shows it is connected. Our pc and our other itouch's are connecting just fine. please help!!

    I have spent far too much time on this new Ipod touch. my son has a 1st generation i touch and asked for a 4th generation 64 for his birthday today. I got it for him last week. got it all set up after HOURS of time with apple and bestbuy. now that I gave it to him- there is another problem!! IT WON'T CONNECT TO SAFARI OR ITUNES OR ITUNES STORE!!! The ipod he had previously is connecting to both just fine, as well as our pc. please help me.
    before you answer I have tried restore.

    Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod Touch 2nd generation won't connect to the Internet

    After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • My Ipod Touch 5th Generation won't connect to my laptop.  My phone however will. What can I do?

    My Ipod touch and phone will both charge when plugged into the wall.  My phone an iphone 4th generation will connect to my laptop.  I have uninstalled and installed itunes as well as checking the Apple USB Drive and neither has helped.  Not sure if it matters but my computer was recently updated to Windows 8.1.  Does anyone have any ideas as to what I can do?  Thanks.

    Does it charge?
    What model iPhone and iOS connects?
    Do you have iTunes 12?
    If you are not using the same cable as the phone try another cable.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

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