Ipod touch 2.0 YouTube and iplayer issues
Hi been searching for answers to why when i upgraded to 2.0 YouTube has stopped streaming (well it streams about 1 min worth then stops, won't start again) and BBC iplayer gives a message of unsupported movie format or similar error message. I have tried the usual resets, restores and restarts etc. I can connect to safari ok and mail ok. Basically it seems a problem with streaming. Previously it work perfectly and now not at all. Anyone else have a similar problem or poss fix? I have tried a different network and similar problems happen... help anyone?
Hi Gregor,
Holidaze posted a similar problem and I responded in length to that one. I have the same problem. In a nutshell I did some testing and narrowed it down a little bit. I can play up to a 1.6 megabyte file(5 cds of mp3s that I converted over) but when I tried a 1.9 megabyte file (6 cds of converted mp3s) it doesn't work (same problem as you with the sliding back to the previous screen). So somewhere between 1.6 and 1.9 megabyte file it gets too big for the new firmware. Sounds like a bug to me. I don't know why they would purposefully remove functionality so surely it is a bug.
Similar Messages
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Ipod Touch 5 random restart and wifi connectivity issues
Good day to you sir...
My Ipod Touch 5G 32gb model white has issues towards random restart and wifi unstable even though I have full bars and a working wifi internet connectivity
Here are details that might help on my case..
I bought the Itouch 5 on singapore exactly around January 2013 registered on January 1 on Apple web for warranty.
Around early Feb, i experienced some random restart and I tought it was just some bug after update, it was gone and came back around late march with some wifi issues, but not regularly, only around certain cases on using it for a long period of time. I am still experiencing it now.
The device never experienced drops,dents, nor water damage.. it is protected by an Ozaki case and screen protector bought in a Mac store. Never been Jailbraked. I used it for music, videos and gaming purpose. I have 3 idevice other than the Itouch (iPad 2, Ipad w/ retina display and Ipad Mini with no occuring problems both updated to ios 6.1.3 (so is the itouch). I would like to know what course of action should I take about this problem. I have restored the Ipod Touch 5G via iTunes but the problem still occuring both wifi and random restart. I bought the device on a legit mac authorized dealer. (Power Mac i think) in Singapore, but I live in General Santos City, Philippines. I would gretly appreciate if you give me exact details what course of action should i take.
P.S. my Ipod Touch 5 is running on iOS 6.1.3..If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
My Ipod Touch 2nd Generation Froze And Is Trying To Install ALL Of My Apps!
A few hours ago my ipod touch 2nd generation froze, and then it took about 15 minutes to unfreeze. Now it's working very slow. I soon realized that it's trying to istall ALL of my apps I've downloaded since I got my ipod. I had to attempt to shut off the wifi so it would stop. right now over 25 apps are on Pause. I don't want to restore my ipod because I last did a backup about a few months ago. My computer is out of memory, and it's a very slow computer. I recently send an email to apple because of an issue I had with two missing itunes store purchases that it deleted off of my ipod when I connected it with itunes. They never emailed me back and it's been over 24 hours. Could apple be attempting to send me back ALL of the things I've purchased and downloaded with my account? If they are, IT'S NOT FUNNY
- First try restoring from backup
- If problem persists, restore to factory defaults/new iPod
If still a problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
My 5th gen Ipod touch has not been recognized by my computer since IOS 7 came out. I havn't been able to sync any new songs (wi-fi or plugged into the computer) and will not charge while plugged into the computer. I have tried to find it in the device manager menu also but to no avail.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
iTunes stopped seeing my iPod touch so I uninstalled and reinstalled iTunes and now it won't finish opening. It takes a long time but eventually it looks like iTunes has loaded but it never lets me do anything and stays unresponsive. What now?
Hi there AskMe1313,
I have an article for you that will help you troubleshoot this issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
After completing these steps, you can use this article to help you resolve the issue with the iPod not being recognized by your computer:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I just updated my ipod touch to ios 6 and it is still telling me I need to update to ios 4.3
Help?I've spent most of the last two days trying to restore from back-ups and set up as new and neither worked. iTunes stopped recognizing it AS an iPod at one point so I tried reinstalling iTunes to make sure it was all up to date but it's still doing the same thing. Freezes or disconnects during sync or throws up an error message and 95% of the music that "has" synced is greyed out and not playable. I'm assuming the update has a bug cos these forums are full of problems people are having since the update, I had no issues with anything before this upgrade was installed.
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I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!
Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again. -
My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you
Maybe here:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
My husband has synced his new iphone to my itunes account and consequently I've lost all of my itunes music files. However I have them all on my ipod touch and would like to know how I can sync the music library from my ipod touch to my computer and thus back on my iphone.
iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
For other music you need a third-party program like on of those discussed here:
newer copy -
My ipod touch is brand new and i just made my apple account and when i try to connect to the app store or imessage it cant connect please help
Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8 -
I just got an iPod touch 5g for Christmas and last night I was FaceTiming a family member and I noticed my speaker sounded a little wired, like it blew out which I don't even know how I did it! I never have it up full blast! Does the 1 year limited warrenty cover it?
If you are in the US you can see if there is a genius bar by going to http://www.apple.com/retail/geniusbar and then click on Make a Reservation at the top and you can search state, city and see how far they are from you.
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I am trying to transfer songs from my iPod touch to my computer and can not figure out how to do it. I also want to transfer the songs I have back in to iTunes. My hard drive went out on my computer and I lost all of my songs, except for on my iPod. I have an iPhone as well and did an update and it wiped out all of my songs. Someone please help me.
The music sync is one way - computer to ipod. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your comptuer for just such an occasion. use your backup copy to put everything back. -
THE WIFI OPTION ON MY IPOD TOUCH IS GRAYED OUT AND I CAN'T CHOOSE IT. I AM NO LONGER ABLE TO CONNECT VIA WIFI. HOW CAN I FIX THIS?
Try this Apple article. However, frequently it is due to a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
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