IPod Touch 2G loses WiFi WEP connection, have to re-enter SID and password
We bought a new iPod Touch this week, and it keeps dropping/forgetting the WiFi connection settings. My network consists of a Netgear N router set to mixed mode (B/G/N), WPA, MAC filtering, SSID is not broadcast. I have added the new iPod Touch's MAC address to the routers filter list. On the new iPod I choose Other at the choose a network setting, entered the router information and password, and it connected fine. For a short time it continues to connect fine, but after a few hours or the next day it won't connect (and in network settings it no longer lists my router to connect to). I have to go through the process of choosing other, re-entering the network settings password, and it repeats again...works for awhile, then forgets the setting. We've restored the iPod...same problem
I have 2 iPhones and 2 Gen 1 iPod Touches that we are currently using that have never shown this behavior. The Gen 1 iPod Touches are upgraded to SW version 2.2.1 (5H11).
There are so many postings on the net about the 2nd gen iPod touch having wifi problems that I'm suspicious there's a hardware or software bug that remains unsolved, and am ready to return this unit to BestBuy while I still can unless I can find a solution on this forum.
First of all, turning off SSID was a work around for the issue. Am now consistently connecting to the network. Thank you!!
But in response to luvlab's last response -- how could an issue supporting a common feature of every wireless router ever made not be considered a bug? That would be just plain silly. Given how long the iPod Touch 2G has been out, I fear you're right -- it's a bug in the design that can't be patched with software and is too costly to fix (or it would have been fixed by now), so SSID is just a "feature" that isn't supported.
But still -- I thought apple was better than that (tech marketing, design, software, validation, test), so I hope you're wrong.
Message was edited by: GotHim
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Here:
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An appointment at the Genius Bar of an Apple store is usually in order.
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Have you tried here:
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Elitegate, the poster siad his iPod has the Connect To iTune screen, You can't backup the iPod when in that mode.
Elitegate wrote:
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I just purchased a new Touch 3G last night, and every few seconds it loses the wifi connection and reconnects. It does this over and over again consistently. When i go into wifi settings, i can actually see the settings for my wireless disappear, then reappear with a check mark beside it, every few seconds.
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You guys seem like a pretty dedicated and insightful group so I'll try this here.
I downloaded 3.0 on my first generation touch and everything seems to be fine except my unsecured work network will not let me join. Before I upgraded I never had any problem joining. It comes up available but then doesn't connect. There is no value in the DHCP where there was before. I reset the network settings and cleared my cache with no luck. I have a wifi address
Should a restore be the next step? Or are there any better ideas?I honestly haven't run across this one yet. You can try this (which works with secured networks):
1. Reset your network settings
2. Go to Settings > WiFi > Other networks and type in the name of your network
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Your Wi-Fi seems to connect as a local network but not to the Internet.
Since you can connect to the Internet using your neighbour's Wi-Fi, the problem is definitely your home router.
Start here:
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you will have to use the old fashioned way, like if you lost a wallet or purse.
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- Apple will do nothing without a court order
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Try :
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod Touch 4th Gen No Longer Connects to WiFi
Tonight I've been watching videos via the new Youtube app (from the appstore, since the one that comes with iPod is no longer available). I was watching a Youtube video when the battery on my iPod touch ran out. I connected the charger, the iPod turned on, and it suddenly won't connect to my WiFi anymore. I have other devices that connect to the WiFi with no issues. What happens is I go to my WiFi settings, and select my router as the access point, and a rotating loading icon appears next to my access point's name, 'belkin54g'. But the loading icon never goes away, and as a result doesn't connect to WiFi. I recently upgraded to iOS 6 if that helps. This WiFi connection has always worked fine on this iPod touch, so I have no idea as to why it decided to crap out on me.
Does the iOS device connect to other networks?
Does the iOS device see the network?
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Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipod touch will not let me connect to the itunes store and i am using a wifi connection
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allison i had the same problem to but then i figured out! You have to put in a credit card number so you can purchase a game thats free or 0.99 cents or higher then you have to fill in other stuff then press next on your ipod touch or computer then it says you have succesifully created an apple id! And i hope this information will help out!!
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Ipod Touch 4th Gen won't connect to my wifi
I just got home from work and tried to go on my Ipod touch 4th gen to see if I got any new emails and to facetime my fiance. I check my ipod to reconnect to my wifi router and it hasn't connected(bare in mind it was connecting to my wifi fine before i left the house this morning). I went to my settings on my ipod and then to my wifi to seeif it would connect like it used to. nothing happened. I looked up all of the info i could hard reseting my ipod, resetting my network settings, turning on and off the wifi, forgetting the network and re-entering it and it still has that circle infinitely spinning around next to the name of my home wifi. My wifi works on my laptop my ipod is just refusing to reconnect with my wifi. THis is upsetting and fristrating... Does anyone have any idea for how I can solve my problem?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
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Thanks
ipod 4th gen IOS 6.1.6Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod Touch (4th generation) won't connect to wifi! Please help!
My iPod Touch (4th generation) won't connect to my house wifi that it's always connected to. I tried forgetting the network, and putting the password in again, several times. I've tried restarting my iPod, turning the wifi on & off, and also turning the router off and back on but none of this has helped. After I forgot the network and typed the password back in it just kept saying 'loading' and eventually it stops loading but still doesn't connect. It also shows other peoples wifi's but I haven't tried to connect to theres to see if it works. It just started doing this yesterday at this other place I was at but i just figured it was their wifi because when I got home that night it worked just fine but today it started doing it again at my house and I don't know what to do. Please Help!
Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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