IPod touch 2G. Not syncing, not restoring, not switching on. iTunes 10.4.1. Help Please!

iPod touch 2G. Not syncing, not restoring, not switching on. iTunes 10.4.1. Help Please!

- What happens when you try to sync and restore?
- If iTunes is not seing the iPod see if restting the iPod will either fix the problem or allow you to see it in iTunes so you can restore the iPod
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next place the iPod in recovery mode and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Similar Messages

I plugged in my ipod touch 4g to sync with my macbook pro and itunes sent an error saying itunes cannot read your ipod please reset your ipod, so as suggested by itunes i reset my ipod and now when i plug my ipod in itunes doesn't even recognise it

I plugged in my ipod touch 4g to sync with my macbook pro and itunes sent an error saying itunes cannot read your ipod please reset your ipod, so as suggested by itunes i reset my ipod and now when i plug my ipod in itunes doesn't even recognise it and doesnt sync with it

Hello frankini
Continue your troubleshooting with the article below to resolve issues with your iPod touch not being seen in iTunes. It will walk you through checking the drivers as well as any security software that may be blocking it.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

My ipod touch os5 wont sync the song artist with my itunes... help me... i wan't my ipod song artist to be organized again like lha last OS...

my ipod touch os5 wont sync the song artist with my itunes... help me... i wan't my ipod song artist to be organized again like lha last OS...
i already organized my ipod songs name and all the artist.. buat it won't sync with my iPOD using OS5... i have no problem before using OS5... thank you...

You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes

When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced. An unkown error occurred (-54). Can anyone help?

When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced. An unkown error occurred (-54). Can anyone help?

Try:
error -54 with windows 8.1 and iOS 7.1.2
Unknown error -54 while syncing in itunes.

IPod Touch won't sync after restore

iPod Touch, 1st gen., system software 3.1.3
I know this is an old device and there probably aren’t many people still using OS 3.1.3 but this is what I’ve got. All was working reasonably well before I performed a restore, hoping to remedy some slowness. However, since reloading both software and contents, I continually get the following message while performing a sync: “The iPod “Laurent Fignon” cannot be synced. The required file cannot be found.” While podcasts are updated, photo albums will not load before that message appears and the sync ends. I’ve tried the restore a couple of times since, thinking that might help but I continue to see the same message when trying to sync.
Rest of the platform is MacBook Pro 4.1, OS 10.6.8, iTunes 10.6.3

Thanks for the suggestions so far.
After trying a couple of less labor intensive suggestions, I downloaded and reinstalled iTunes. Performed a reboot. Started iTunes. Tried to sync the iPod Touch. Still stopped mid-way through with the same message - "The Pod cannot be synced. The required file cannot be found." As the sync had been quitting at the point where it said it was installing photos, I unchecked the "Sync Photos From" button and tried to sync again. This time the sync finished successfully. However, I'd like the photos from the album "iPod Touch" in my iPhoto library to be on the iPod Touch. It is listed as an album in iPhoto and I can view the pics there but iTunes apparently can't find them. There is no folder in user/Pictures/ called "iPod Touch". I don't think I can open the iPhoto Library file. Anyone have another idea?

IPod Touch 2nd Gen. sync after restore

Authorized new hard drive for iTunes. Did backup then restored from back up, transferred previously purchased library to iPod Touch. Following restore, all purchased music, downloaded CDs AND games remained on the iPod Touch. Good so far.....then tried to sync device so all downloaded CDs would go out to the iTunes library, but got the message "iPod Touch is synched with another iTunes library. Do you want to erase his iPod and sync with this iTunes library? An iPod can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPod with the contents of this iTunes library." Don't want to lose the games and downloaded CD songs but sounds like that will happen if I click "Erase and Sync". Any suggestions on how to keep the games, etc.? Should I just ignore the message? Will that cause other problems? Thanks!

- Transfer non-iTune purchassed muic to the computer by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- After everthing is on the "new" computer, connect the iPod to the computer and make a backup by right clicking one the iPod under Devices in iTunes and select Back Up
- Restore the iod from that backup.

IOS 5 update forced ipod touch into recovery mode which I can't get it out of! Help please!

Hi, I recently updated my ipod touch 3rd gen to ios5 (as prompted by itunes - assumed a standard software update). Immediately afterwards, my ipod went into recovery mode, and initially itunes recognised this and tried to restore it unsuccessfully. Not any more! Now it is either off, or displays the 'connect to itunes' logo when I connect it to the computer via USB lead.
I've tried uninstalling and re-installing itunes but this hasn't helped it recognise the ipod.
I don't think I've managed to go 3 months without having to do something like reinstall the drivers etc on this ipod, don't know why i expected this update to be any different!
Can anyone help?
Thanks in advance!

Try disabling all security software and firewalls, then try again.
Or try from a different computer.
This error is a pain in the butt and a new issue, too. I'm sorry.

I have a 4th gen ipod nano which will not sync after restore. i have run itunes diagnostics and attached thMicrosoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)e results. can you help please?

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-NS20E_P
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ACE4032C3EC8
Current user is not an administrator.
The current local date and time is 2012-05-26 22:17:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {78DA402D-66EE-4084-9D5E-8A010E0B8437}
Description: Atheros AR928x Wireless Network Adapter
IP Address: 192.168.2.8
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sat May 26 19:10:42 2012
Lease Expires: Sat May 26 19:10:41 2012
DNS Servers: 192.168.2.1
Adapter Name: {C1458549-CA0B-4A3B-8F8E-9259653AA0DD}
Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-26 20:57:29.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
JULES'S IPO, iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM839W553QU
Bus Speed: 61440
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 5.0.1
Serial Number: DNWH3R84DTD2
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

I ve ipod touch 1g. I cant restore and switch on it

I try to switch it on but the only thing i see is an apple on my screen and nothing else. And i cant restore it with Itunes becouse of 16XX error.

Try the suggestion for 1600 series error messages here:
http://support.apple.com/kb/TS3694#error1601

IPod Touch 4g just updated to iOS 5.1 Apple I'd disabled. Help please!

I just update dnt iPod to 5.1 a week ago. I haven't had to update or install any apps since them but yesterday I noticed that when I went to update amy apps it said "Apple I'd Disabled" so I don't know what to doo. I do go to IiForget but I haven't contacted it. My parents would probably ask why I broke it but I didn't. I'ds it acting like this because of the update? What can I do other these contact? I want to try to fix this on my own. PLEAS HELP ME I'M IN NEED OF MAJOR HELP !!!!

See here: Apple ID: "This Apple ID has been disabled for security reasons" alert appears
B-rock

IPod Touch will not Sync or restore with iTunes.

I got an iPod Touch 64G on 31/12/09. Since then I've had a very difficult time syncing the iPod with iTunes. I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999). I have made sure all my drivers on the computer are up to date. I have uninstalled and reinstalled iTunes. I've tired restarting the ipod. I've fully restored my ipod touch. None of these have fixed the issue. I get the same errors. Since I've had the ipod I've only been able to sync it 3 times, and the sync just started working by trying different things, like disconnecting and reconnecting the ipod, or switching to one of the other usb ports, but these little tricks only worked once. At this point the last failed sync has caused my ipod to only play one song and then stop playing, and many of the apps just crash. Syncing the ipod fixed this problem the one time it happend before, and it was very difficult to get it to sync also. Now it wont sync and I've tried reinstalling itunes agian which didn't help. So I'm looking for some help.

I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999).
Okay ... there have been problems reported with that particular combination of the P55/PM55 chipsets, Windows 7 and syncing.
If your chipset drivers and BIOS are both up to date and you're still getting this, you might have some success using the workaround from the following post. (Unfortunately, not all BIOSes are configurable in this way.)
http://discussions.apple.com/thread.jspa?messageID=10641649&#10641649

"iPod touch App Pack 4A93.ipa" will not sync to iPod after restore

Hi, new here.
I'm using Windows, and have a need to reformat & reinstall every six months or so (I install & uninstall a lot of software; I'm a tester by profession). Now, I do not restore my iPod touch quite as often as I reformat, but when it can't be helped, like this other day when iTunes suddenly won't recognize my iPod touch when I connect it. The first time it happened, I was able to contact Apple Support by phone and they kindly re-posted the January Software Upgrade to my account by default, and I was able to re-download it (I also sent an email, hence I was re-sent the file a second time after that, which I have also re-downloaded since). I realized I might run into the same problem in the future, (and I've been doing a lot of reading around these forums) so I backed up the "iPod touch App Pack 4A93.ipa" file.
Three months later (i.e., today) my iPod wonked out again, but I can't seem to re-sync the file I backed up to my freshly-restored, now-plain-vanilla, without the January Software Upgrade iPod touch. The steps I followed are as below:
(1) Copied the backed up file to "C:\Users\RonMarc\AppData\Roaming\Apple Computer\iTunes\Mobile Applications\iPod touch App Pack 4A93.ipa"
(2) Re-launched iTunes and made sure I'm logged in to iTunes with the account I used to purchase the upgrade
(3) Restored the iPod touch (it automatically downloaded 1.1.4 (at the time I purchased the upgrade, it was 1.1.3; I have also tried shift+Restore and browsed to a IPSW file of the 1.1.3 version)
(4) When prompted if I'd like to set up the iPod as a new iPod or if I wanted to restore a previously backed up copy, I opted to restore. I have also tried re-restoring it and doing it the other way, i.e., "set up as a new iPod"
(5) Ejected the iPod, reconnected it and Synced. Still, no January Software Upgrade.
I'd like to know if I missed out on any steps. Or if the "back up the IPA file" method works only under the Mac, as in here. The idea of
Thanks in advance. My apologies for the long post as I'd like to provide as much detail. -Ron Marc
Message was edited by: ronmarc

Fixed it after some more fiddling - restored iPod from the frist sync a few days back, and then tried again.

IPod Touch won't sync, false "this cable or accessory is not certified" and several other errors

Helping my dad long-distance with his iPod Touch 5th generation, running 8.1.1.
He's having several problems trying to sync the thing:
1) "This cable or accessory is not certified and may not work reliably with your iPod" error, even though he's using the cable that came with the device, when connecting to his Mac. (This happens with both certified Apple cables he owns.)
1.1) He's unable to take screenshots of this error, even though he can take screenshots of any other screen.
2) Won't charge when connected to his Mac (does charge when connected to his 5w cube).
3) Connecting to Mac dones't launch iTunes, but does launch iPhoto.
4) Sometimes, even after launching iTunes manually, the iPod doesn't show up.
5) We we can get the iPod and iTunes to talk to each other, he gets 7/8ths through syncing, then gets the error "Some of the videos in your iTunes Library, including the video IMG0925.jpg, were not copied to the iPod because they cannot be played on this iPod." — yes, the "videos" that won't "play" on his iPod are all JPEGs.
6) When clicking [OK] to clear problem #5, it's always followed by "iTunes cannot back up the iPod (device name) because an error occurred." Even though it was 7/8ths done before the error occurred.
7) Issue 5 and 6 occur when connected to the Mac over wifi too. (We've tried with wifi backup both off and on.)
7) He's randomly prompted for his iCloud password at least 3-4 times a week. Entering it doesn't make this problem go away.
8) Tried to update to 8.1.2 (hoping it would fix some of these issues), but after tapping [Agree] in the overlay screen, he's taken back to the T&C screen with [Decline] and [Agree] buttons at the bottom, and NOTHING happens.
So we he back up via any means, he can't upgrade, and we can't wipe and restore because he'll lose a month's worth of updates to calendar and address book.
I'm know my way around Mac and iOS, and I'm stumped. Anybody got anything?

#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first

HT1212 My Ipod touch is disabled. It will not restore and it will not let me enter my passcode. I know the passcode but it will not allow me to enter the passcode.

IPOD touch is disabled. Device will not allow me to enter a passcode or restore device through Itunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

When I try to transfer songs from itunes library to ipod touch it says sync in progress but songs are not on my ipod touch?

When I transfer music from itunes library to my ipod touch, it says sync in progress on ipod touch, however, the songs don't show up on ipod touch. I have transferred songs in the past with no problem. Not sure what is different now or what I'm doing wrong-I am very new at this and any help is greatly appreciated.

How is your iPod configured to sync music? In other words, what options and configurations do you have enabled from under your iPod's Summary and Music tabs in iTunes?
Maybe have a look at this article as well to verify your iPod is set up for syncing music.
iTunes: Syncing media content to iOS devices and iPod
B-rock

IPod touch cannot be synced because there is not enough free space to hold all of the items in the iTunes Library

Hi, I have just transferred my whole iTunes library from my old computer to my new one and am trying to sync my iPod to the new one. However I get an error message saying "iPod touch cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional 5.38GB required). I currently have 8.5GB free on my iPod so I don't understand why it cannot sync.

Hey Georgiarose94, If what's going on, is what I think it is, when you sync the information it's over written, it can take 2 to 3 times more space the get the info on your iPod, once it's there the info only occupies the space it needs. Kind if of like moving, when you first step in the room with boxes of stuff there's no room. But after you get everything put away all is well. If you haven't already, connect your iPod to your computer, from your iPod Summary page, go down to Options and check reduce bit rate to (select 128 kbps). (Wording maybe a little different). Will greatly reduce memory space needed on your iPod, and you really do not hear the difference in sound quality. Other option, go to music and select manual so you can pick which music you place on the iPod. You need to reduce by 5.38GB of information to finish your download. Hope this helps. Cheers.

IPod touch 2G. Not syncing, not restoring, not switching on. iTunes 10.4.1. Help Please!

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