Ipod touch 2G stops during restore

I have a 8gb touch and my daughter a 16gb touch both 2nd gen. We both have IOS4 running with no trouble but today when I synced her ipod to itunes it said there was ios 4.02. So I clicked to upgrade to the newest version. Now her ipod does nothing. I tried to contact support but they are saying I have to pay for help. But this is crazy since it was their upgrade that did it. I had no issues with the ipod before this. I am afraid to do anything with my ipod since hers is stuck in a restore loop it looks like. It has been sitting since last night in the same spot. The apple logo on the screen and a bar showing it is half loaded. Is there anything I can do or is it junk now like all the other people I am reading on this forum that upgraded their 2nd gens?

Is there an error message and if so what is the number of the error message???
Step one:
RECOVERY MODE: (Leave ipod plugged into USB cable.
Hold down home button and power button AT THE SAMETIME!!!
When apple logo appears let go of ONLY THE POWER BUTTON.
KEEP HOLDING HOME BUTTON!!! until you see a box on itunes pop up
"AN IPOD HAS BEEN DETECTED IN RECOVERY MODE. MUST FIRST RESTORE
IPOD BEFORE USING IPOD WITH ITUNES.")
Step Two:
RESTORE IPOD

Similar Messages

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    Wow, and to think I was alone in this! I think this must be a glitch in the Itouch or something, because NO ONE seems to have an answer. I am having the exact same problem as all of you. SOMEONE - PLEASE HELP US!!!!!!

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    OR use this method
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  • IPod touch froze up during restore

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    wait for your ipod to finsh updateing for unplug it and wait for the battery to die. then hold the home button. then plug it in and wait for the apple symble to apper or connect to itunes to apear. should be able to do a recovery mode on it.

  • My ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

    my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

    http://support.apple.com/kb/HT1808

  • My ipod touch just stopped working! how do you restore?

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  • Ipod touch has stopped working. the screen showes that it need to connect to power.

    ipod touch has stopped working. the screen showes that it need to connect to power.

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  • My ipod touch suddenly stopped charging when connected to my iHome audio system.

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    - Inspect the dock connector on the iPod and dock for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
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  • Ipod touch won't finish restore

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    I had the same problem and the sad thing is that you wont find any solution, I left my ipod over night with the apple logo screen and the loading bar almost full but it wouldnt move, next day it was still there, I had to unplug it, and I'm pretty sure this cause irreversible damage to your device in the long term since itunes warn you no to disconnect the ipod while the sync is being done and it also messed up my computer, I had to force it to shut down since it got stuck with itunes trying to restore my ipod, you just need to keep conecting your ipod until itunes recognize it as an ipod in recovery mode then it will sync again and everything should work this time, that is what happened to me. Good luck.

  • My ipod touch accidentally disconnected during sync, after that it wont sync at all. although it appears to be syncing on botht he computer and ipod, it rushed through "determining which tracks to sync' step and no changes are actually made.

    my ipod touch accidentally disconnected during sync, after that it wont sync at all. although it appears to be syncing on both the computer and ipod, it rushes through "determining which tracks to sync' step and no changes are actually made.i restarted both and reset the ipod. i checked to see that the computer recognizes the ipod (yes) and tried to sync over wifi with the same result...(i am afraid to retore to factory original beacuse the problem is about transferring from th computer itunes to the ipod)

    There is no good way for yur problem since iTunes sees the iPOd.  Yu can ry removing and reinstalling all the Apple software using:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    However, I suspect a restor, first try from backup, is required.

  • My iPod touch is stuck in restore, if i rebute iTunes will it delete all my stuff on iTunes?

    my iPod touch is stuck in restore, if i rebute iTunes will it delete all my stuff on iTunes?

    WELL U SHOULD CHECK UR ACCOUNT PURCHASE IT GOAS UP TO TO 2 COMPUTERS AND IF THAT DOESN'T WORK U SHOULD CALL UP APPLE {THEY COULD HELP U }   P.S    DON'T EVER PULL OUT UR PLUG WHILE UPDATING UR IPOD IT WILL SCREW U IT HAPPENED TO ME RECENTLY

  • HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

    My iPod touch suddenly stopped working. It was fine earlier, but when I went back a few hours later, the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. I thought it just needed to be charged but there seems to be a larger issue now. What should I do?

    Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

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