Ipod touch 2nd generation getting unknown error -1 message while trying to update to 4.2 disabled the security still get message any suggestions?
While trying to update my ipod touch 2nd generation to ios 4.2 i get the messge this ipod could not be restored. Unknown error occured (-1). Tried updating with security software disabled, restarting both computer and ipod still same results any suggestions?
Since Apple says:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
It sounds like you have a hardware problem ((device may need service). Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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I have got an old ipod touch IOS 4.2.1. and i need to update to 5 or 6 ??
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
What should i do?
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I would say not worth it for a 2G
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more. Again may not be worth it.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
"unknown error has occurred" while trying to update apps
Hi all, hoping someone can help:
When trying to update apps in the App store, after being prompted to log into the app store, I get the error message "An unknown error has occurred" in red. I've tried restarting (the app and my mac) clearing the cache, and my firewall is not on. I am able to sign in to the the Itunes store, but cannot sign in at all to the App store. Any insights? Thanks!Make sure you are signed out of iTunes before signing in to the Mac App Store.
And try deleting App Store pref file..
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.appstore.plist
Click Go then move the com.apple.appstore.plist file to the Trash.
Restart your Mac and try the App Store. -
I keep getting "Unknown error occurred 21" while trying to restore
My iphone 4 will not turn on after being dropped. It wants to restore, I can connect to itunes and it detects my phone but at the end of the process after a minute of itunes saying "preparing iphone for restore" the phone goes back to the apple screen, disconnects from itunes and the error message pops up. Phone goes back to the itunes "plug in" screen. I have tried everything suggested on here, even had the battery removed and replaced because I saw on here that helped some people. I could pay for a new battery but if that doesn't work I have wasted my money. Any ideas?
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
Problem updating my ipod touch 2nd generation
I have a ipod touch 2nd generation and in itunes it says its software is updated to iOS 4.2.1. But when i try to download apps it says i need iOS 4.3. but it says its up to date what should i do?
Those applications can't be used on a second generation iPod touch. You need to get a newer device or give up.
(82162) -
Ipod touch 2nd generation completely black and won't charge
I have an ipod touch 2nd generation. I had it connected to an aux cord, playing music, and on the charger and then it turned off. The ipod felt hot right by the charger port. The screen is completely black. I tried holding down the sleep and home buttons, charging the ipod for a very long time on my laptop in all the usb ports and in the outlet in the wall. The ipod just stays black. It doesn't say if it's charging and when I plug it into my laptop, it doesn't show up on itunes or my computer. Please help!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Reset iPod touch 2nd generation
If I want to reset my iPod touch 2nd generation, how do I put all of my purchased music and apps back on the iPod?
Sync it from your computer.
-
TS3694 how can I update my Ipod touche 2nd generation when I get error(-1)
how can I update my Ipod touche 2nd generation when I get error(-1)
I can't update my Ipod touch 2nd generation I always get the message error -1Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
i have an ipod touch 2nd generation, i'm trying to get apps that will work and i cant find any. Its says i need an update because it has ios 3.1.3 , but on itunes it says there is no update ? what apps can i get??
Sounds like you actually have a 1st generation as those cannot update beyond iOS 3.1.3.
Model Identifier Utility
rachelfromnorthumberland wrote:
what apps can i get??
Finding iOS Apps Compatible with Older Devices -
How do i get mobileme on ipod touch 2nd generation
i just bought a ipod touch 2nd generation from my friend. i already updated the iOS to a 4.1. i found out i couldnt get icloud. but how do i get mobileme on it?? please help!!!
You can't. Apple stopped new subscriptions to Mobil Me a long time ago. AmobleMd shuts down in June of this year. This is what you can do:
iCloud: What if my device or computer doesn't meet iCloud system requirements? -
Hi please how can i get apps for ipod touch 2nd generation and its ios 4.2.1
There aren't much apps working on ipod 2/ ios 4.2.1. So you have to look in the description if its working on ipod 2
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Windows cant find the driver for my ipod touch 2nd generation. Can somebody help?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
How do i get iTunes to recognize my iPod Touch 2nd Generation?
My friend gave me his iPod Touch 2nd Generation, i connected it to my computer but iTunes doesn't want to recognize it and it doesn't load up. What do i do about this? Thanks you
Click here and follow the instructions.
(39061) -
How do I get the latest ios update on my iPod touch 2nd generation?
My iPod touch 2nd generation won't update past ios 4.2.1. I have tried many different times, but everytime I try, a message pops up saying that ios 4.2.1 is the highest operating system when I know that ios 6 has just come out. This is frustrating because since the operating system is still ios 4, it is very slow and crashes frequently. Since it is so slow, I have begun to use it less and less for certain things because it is so slow.
"My iPod touch 2nd generation won't update past ios 4.2.1. "
That is absultely correct.
" I have tried many different times, but everytime I try, a message pops up saying that ios 4.2.1 is the highest operating system"
That is also correct. Ios 4.2.1 is the latest available software for the ipod touch 2nd gen
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