Ipod touch 2nd generation won't connect to computer

Just bought a used Ipod touch and I am unable to get it to be recongized by itunes or my computer (MacBook pro using Lion).
Computer - Itunes all updated.  I tried to restore unit (sleep and hold buttons) but I can't get past he "connect to Itunes" screen.
Same result on two other windows computers.
USB cord does work for charging the unit (in wall outlet, not from computer).  Is there a different cord for older units? (I'm using the one with my Iphone 4)

Same cable.
Try manaully placing the iPod in Recovery mode and then restore
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, make an appointment at the Genius Bar of an Apple store.

Similar Messages

  • My current laptop is about 3 years old. Got a virus and had to wipe it clean. Now my IPod touch 2nd generation won't recognize this computer as the one it was originally assigned to.  what do I need to do to safeguard my tunes on the Ipod touch.

    My current laptop is about three years old and got a virus.  Had to wipe it clean.  Now my Ipod Touch-2nd generation is not recognizing it as the primary original computer and says it is registered on another computer.  What can I do to safeguard my library of songs on the Ipodtouch.  Any suggestions?

    Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device

  • My iPod Touch 2nd generation won't connect to the Internet

    After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • IPod Touch (4th generation) won't connect to wifi! Please help!

    My iPod Touch (4th generation) won't connect to my house wifi that it's always connected to. I tried forgetting the network, and putting the password in again, several times. I've tried restarting my iPod, turning the wifi on & off, and also turning the router off and back on but none of this has helped. After I forgot the network and typed the password back in it just kept saying 'loading' and eventually it stops loading but still doesn't connect. It also shows other peoples wifi's but I haven't tried to connect to theres to see if it works. It just started doing this yesterday at this other place I was at but i just figured it was their wifi because when I got home that night it worked just fine but today it started doing it again at my house and I don't know what to do. Please Help!

    Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
    Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

  • My Ipod touch 2nd generation won't turn on.

    My Ipod touch 2nd generation won't turn on, except when I plug it in. When it's plugged in, it works fine, but when I unplug it, the screen turns black. The secont i plug it in again, it shows the apple logo as if i shut it down. When unplugged, it is unresponsive, i've tried everything with the home button and power button, doesn't move, it's just black. I've reset the Ipod, I know it is not a software issue. Sometimes it works, but as soon as i push the sleep button it doesn't turn back on till plugged back in. The battery's bad, but it can still last up to 30 minutes. I don't think it's worth buying a new battery, may as well buy an Ipod 5. (pretty cool)

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod touch 2nd generation will not connect to home wifi

    My ipod touch 2nd generation will not connect to the internet. I am using a BT modem and this is a new problem. Until recently, I had no problem with this connection and it will connect to BT Fon and BTOpenworld. I just cannot get it to connect at home any more. I also use a macbook pro and this is connected to the bt modem.

    You should post this in the iPod Touch forum.  This is the iPod Shuffle forum.
    https://discussions.apple.com/community/ipod/ipod_touch
    B-rock

  • IPod Touch 2nd Generation won't sync photos anymore

    Hi all,
    My iPod Touch 2nd generation is running OS 3.1.2 on iTunes 9.0.2, Mac OS 10.6.1. It recently automatically removed all the photos from my iPod Touch and won't let me sync them anymore. I go to the Photos tab on iTunes and the albums/events I want to sync are selected, but when I hit the sync button, I can read the status on the iTunes window stating it's syncing music, then contacts, then whatever, and when it comes to photos, it just flashes "syncing photos" for a millisecond and keeps on going. No error messages, nothing. At the end, no photos are on my iPod and the memory status bar on iTunes shows I have a certain GB of music, apps, other, but no photos.
    I've tried to sync all everything from iPhoto just to give it a try, with no luck.
    Any ideas?
    I've tried to restore my iPod, it works for the first sync, but when I connect the iPod the second time, it removes all the photos again.
    Thanks
    Tadeu

    uncheck the Photos Sync and hit Sync. Let it finish. Then go back and check it again and hit Sync. See if that works.

  • IPod touch 5th generation won't connect to the tv after doing up grade

    iPod 5th generation won't connect to the tv after doing an software update. Get an error message (this accessory is Not Supported by iPod touch) please help me with this

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • IPod Touch 1st generation won't connect to wifi

    I recently purchased a used iPod touch 1st generation and it will recognize the networks but gives error "unable to join network.". I have reset the phone by pressing home and power and have reset the network also.  Turning the phone off and on doesn't work either.  I will show the network but not any information.  Thanks for the help!

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • My Ipod touch 2nd generation won't upgrade to version 4.2.1 from 2.2.1.!!! Please help!!!

    It is definitely a 2nd generation.  I purchased it second hand and it must have been restored to factory defaults.  I plug it into Itunes and it says I have the latest version.  Where do I find 4.2.1???

    What version of iTunes do you have on the computer?
    Are you sure it is a 2G? Does it look like this. Not the shape of the black antenna cover. This shows a 1G. The cover on the 2G is oval.
    If you have a 1G those can go as far as 3.1.3 that you get here.
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    iPod touch
    iPod touch features a 3.5-inch (diagonal) widescreen multi-touch display and 8 GB, 16 GB, or 32 GB flash drive. You can browse the web with Safari and watch YouTube videos on the first-ever Wi-Fi iPod. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.

  • Ipod touch 4th generation won't connect to internet or itunes- although the internet connection shows it is connected. Our pc and our other itouch's are connecting just fine. please help!!

    I have spent far too much time on this new Ipod touch. my son has a 1st generation i touch and asked for a 4th generation 64 for his birthday today. I got it for him last week. got it all set up after HOURS of time with apple and bestbuy. now that I gave it to him- there is another problem!! IT WON'T CONNECT TO SAFARI OR ITUNES OR ITUNES STORE!!! The ipod he had previously is connecting to both just fine, as well as our pc. please help me.
    before you answer I have tried restore.

    Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • TS1398 My ipod touch 2nd gen won't connect to the internet :(

    Whenever i try connecting, i put in the password and it says that it is unable to connect. I've tried turning both the ipod and the wifi off and back on again, I've reset my connection settings, I've double checked the password, I've done verything short of taking it to an Apple store and getting them to look at it. My brother bought this new gaming computer, and it was taking up a lot of the band width, making the internet really really slow. We also recently switched internet, from BT to Virgin, although everything was working fine until my brother got his computer. The other day, my ipod came up with a message saying that it couldn't connect to the internet, when it's been working fine five inutes earlier. This sometimes happened with our old internet, so I just did what I used to, and made my ipod forget our internet, and re-entered the password. This used to work, but this time, it just said that it was unable to connect. It's done this ever time I've put in the password since (about ten times a day -_-), een when there's no other electronic devices on, just my ipod and the router. All the other computers, laptops, and my btoyhers phone and ipod 4th gen are connecting fine, but my ipod and blackberry just won'connect. I've tried everythin I can think of, please help!

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • My Ipod Touch 5th Generation won't connect to my laptop.  My phone however will. What can I do?

    My Ipod touch and phone will both charge when plugged into the wall.  My phone an iphone 4th generation will connect to my laptop.  I have uninstalled and installed itunes as well as checking the Apple USB Drive and neither has helped.  Not sure if it matters but my computer was recently updated to Windows 8.1.  Does anyone have any ideas as to what I can do?  Thanks.

    Does it charge?
    What model iPhone and iOS connects?
    Do you have iTunes 12?
    If you are not using the same cable as the phone try another cable.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • IPod touch 2nd gen won't connect to WiFi

    I just bought iPod touch 16GB 2nd gen and I'm having trouble with using some WiFi networks. I can use unsecured networks, but I am unable to use ANY protected networks. Whenever I try, it asks me for the password, I enter it and then it gives me 'unable to connect' error. I try the same thing with my laptop and it works like a charm. I checked support part of apple.com website but I couldn't find any useful information. Anyone knows a solution for this? Should I contact apple?

    My 2nd Gen iPod Touch would not connect to our guest WEP network at work. I run WPA at home and it works fine. As an experiment, I switched home back to WEP (128 bit) and it connected fine. HOWEVER, this was when I configured the router to use the hex key in slot 1. I could never connect when I configured it to use slots 2, 3, or 4. Rumor has it that some folks choose the key in slots 2,3, or 4 for some misguided reason of thinking that this is more secure than using slot 1. In reality, all WEP is insecure (but maybe better than nothing). Check which slot your router is using for the key. Still the Touch should work regardless of WEP slot used. Those at work with 1st gen Touch's have no problem while those with 2nd gen simply do not work on the WEP network (despite both set of users being on the 2.2 iPod s/w version). Hope this helps and I hope Apple has a fix. Otherwise I have to go do battle with corporate IT.

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