Ipod touch 2nd generation (works fine), but will not shut off

my ipod touch 2nd gneration works fine, but it will not shut off. This use to work: I would hold down both top and face button for about 10 seconds and it would shut down. Now nothing happens no matter how long I hold those 2 buttons down. Any suggestions?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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I accidently unplugged iPod Nano (second generation) improperly; now the screen is blank and will not shut down.

Have you tried a hard reset yet? To do this, first make sure the hold switch has not been activated, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. This may take a couple of tries.
Otherwise, wait for the iPod's battery to fully drain. Then connect it to a power source charge up as normal. It might be necessary to restore the Nano via iTunes after that as there may be corrupt files still leftover from improperly ejecting the iPod.
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New computer .running Windows 7. I tunes working fine but will not recognize my old ipod

My new computer with windows 7 will not recognize my old ipod classic model. I tunes is working just fine.

Hi 12msonti,
Please try the following:
Delete the Adobe PCD folder and caps.db file:
Windows: \Program Files\Common Files\Adobe\Adobe PCD
\Program Files\Common Files\Adobe\caps\caps.db
Launch Acrobat and enter the serial number and check.
Regards,
Rave

Ipod touch has flashing colored screen and will not turn off

I have tried to plug the ipod into the computer and to reset it but it is frozen on a flashing colored screen.Any help would be appreciated.Thank-you

Let the battery fully drain. After charging for an hour, try the reset and connect to computer and try to restore.

My I pad is frozen with a message up but will not shut off or allow me to cancel the screen

I love my I pad and have two but my screen is frozen and I can not turn the pad off or use it

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use it again

I have an ipod touch 2nd generation, i'm trying to get apps that will work and i cant find any. Its says i need an update because it has ios 3.1.3 , but on itunes it says there is no update ? what apps can i get??

i have an ipod touch 2nd generation, i'm trying to get apps that will work and i cant find any. Its says i need an update because it has ios 3.1.3 , but on itunes it says there is no update ? what apps can i get??

Sounds like you actually have a 1st generation as those cannot update beyond iOS 3.1.3.
Model Identifier Utility
rachelfromnorthumberland wrote:
what apps can i get??
Finding iOS Apps Compatible with Older Devices

I have an ipod touch 2nd generation and i have a white screen and will not turn off( it was working fine this am) help!!

I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.

That symptom is covered here:
iPod touch: Hardware troubleshooting

HT1386 I have just acquired an iPod touch 2nd generation 8gb. It says it syncs successfully with my computer (vista home) but will not down load albums I have bought in itunes and downloaded to my computer. Help!!!

I have just aquired an iPod Touch 2nd Generation 8GB. When it is connected to my PC, running Vista home, it says it has synced successfully but I can,t transfer onto it an album I have bought and downloaded from iTunes. Help!!! This is my first Apple product so I have no experience and no manual.

Was the iPod previous synced to another iTunes library/computer? If so you can only use the manual method and that only works with music and videos.
iTunes: Syncing media content to iOS devices and iPod
If you want to use this computer as the one syncing computer you need to restore the iPod on your computer
iTunes: Restoring iOS software

My ipod touch 2nd generation will not power on , charge, or wont reconize when i plug into computer.

Hi my ipod touch 2nd generation was working fine one night and the next morning it was off and would not power on and not charge and when i plug it into computer it is not reconized nor will it charge. I tried another ipod with the same cord and it works just fine. the battery has been holding charge just fine. i tried holding the sleep wake button and the home button and that or anything else ive tried it has been unresponsive. please give me some advice on what i should do! thank you so much! oh yeah i bought it may of last year.

Sounds like you battery may have went kaput. :(
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

The speakers on my iPod Touch 2nd generation stopped working.

The speakers on my iPod Touch 2nd generation stopped working. The volume doesn't even register - can't turn it up or down. On occasion the headphones will work when plugged in. Turned it off and on, tried reset, nothing works. I bought it second hand so no AppleCare. What can I do?

Try restoring the iPod via iTunes on your computer. First from backup and if problem persists restore to factory defaults/new iPod.

I have an Ipod touch 2nd generation 8gb. Metal peice fell out from the inside where the home button is and I lost it. Put the screen plug in and put the screen on and it would turn on but it won't unlock or respond to anything I try to do. PLEASE HELP ME!

I have an Ipod touch 2nd generation 8gb. Metal peice fell out from the inside where the home button is and I lost it. Put the screen plug in and put the screen on and it would turn on but it won't unlock or respond to anything I try to do. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!

Look her and it may give insite on what is missing. Otherwise:
Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself if you are up to it
iPod Touch Repair – iFixit

I have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty

i have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty

Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Using those instructions you may also be able to select PayPal if that is allowed in your country.

I have an iPod touch 2nd generation and my touch screen doesn't work, at all. What should I do?

I have an iPod touch 2nd generation and my touch screen doesn't work, at all. What should I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I say not worth it for a 2G
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more. Again, likely not worth it for a 2G
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

My daughters Ipod touch 2nd generation has been freezing today. We have updated, restored etc and will not play any music as in no sound coming from it. It is almost fully charged and played ok 2 days ago. Any suggestions?

My Ipod touch 2nd generation has been freezing today. We have updated, restored etc and now it will not play any music - as in no sound coming from it. It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?

So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.

IPOD Touch 2nd Generation A1288 will not Restore/Reset

I have an iPOD Touch 2nd Generation A1288 that has gone into disabled mode. The Apple instructions for putting my device into recovery mode are not working and I have a new computer that has never connected/synced with this iPOD before :-( . iTunes just keeps telling me it can't connect to the ipod because I need to type my password into my ipod. IPOD screen still just says disabled. I have tried to get it into restore mode so many times that the "power off slider" won't appear on screen anymore when I hold down the sleep/wake button. The screen just goes black. When I press the home button the disabled screen pops up again. Do I need to take my iPOD to an apple store? The iPOD is named with my name and I have my ID to show the iPOD is mine so will they help me at the store? I have been researching for hours it seems and I just can't find further help on restoration/reset. Side note: was my daughters old iPOD and she does not remember what the password is. Ugh... teenagers! thanks ahead of time.

No reason for an Apple store visit. It not an ID problem at all
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Ipod touch 2nd generation (works fine), but will not shut off

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