Ipod Touch 3G, Although connected to wifi, unable to connect to internet
Basically the problem is that my Ipod Touch 3G is unable to connect to the internet, even though I am connected to the Wifi network. Are there any suggestions? I have read through the Apple Troubleshooting (tried resetting, setting static IP, etc.)
Thanks
I'm having the exact same problem with my 3GS running iOS4, however my iPd Touch can connect to the internet fine. I can connect to the wi-fi, but connecting to webpages and browsing or checking hotmail etc, no such luck. I have also setup a static ip address and also authourised the MAC address of the device on the BTHomeHub router.
Similar Messages
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as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipad not connecting to wifi, "unable to connect"
So i have done everything from turning off and on, network reset, and reseting the entire ipad to factory settings. Nothing has helped. The wierd thing is once I got a airport express, my ipad would only connect to that and nothing else. Or it connects in the apple store or at my school where this is a big network. My wifi recognizes other networks but won't connect to them. This is extremely frustrating because when I want to connect at friends places it doesn't connect, it immediately says "unable to connect", we tried reseting the router, we even tried playing with the frequencies on the router, I've also tried at other places and its the same problem. I've never had a problem with apple products until now. Someone please help me because I don't what else to do. By the way this is a Ipad 3 and I have the latest software update as well.
I have the same issues!! Please apple get this fix soon! It's starting to get really frustrating
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IPod won't connect to wifi, "Unable to connect to _____"?
I have an iPod that is a little under a year old. I got it in January of last year. I have 4.2.1 on it now, but shortly before I installed it my iPod wouldn't connect to any different wifi. I took it to a library and it wouldn't connect there, and it won't connect at home. I restored my iPod, I reset the network settings, I unplugged the wifi and plugged it back in again. Everything else, including my brother's iPod, connects to the wifi fine. What can I do?
bananaasplittt wrote:
I have an iPod that is a little under a year old. I got it in January of last year. I have 4.2.1 on it now, but shortly before I installed it my iPod wouldn't connect to any different wifi. I took it to a library and it wouldn't connect there, and it won't connect at home. I restored my iPod, I reset the network settings, I unplugged the wifi and plugged it back in again. Everything else, including my brother's iPod, connects to the wifi fine. What can I do?
You've tried about everything you can do. It might be time to contact Apple support for some advice. Since your iPod doesn't connect to any network it may need repair. -
WWhat can I do to get my email working? had been working fine yesterday. Today would not get email, said "cannot get mail. The connection to the server failed. " Shut off, back on, didn't work. Deleted email account, added back, didn't work and now has nothing for the email at all. Any ideas?
Same problem here, also as of this morning. "Cannot get mail. The connection to the server failed". I am a paid google apps exchange user.
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when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. suggestions??
i have also tried facetiming with several other people. the same thing has hapened every single time and it has always worked just fine until that 800 number called me.Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
http://www.apple.com/support/systemstatus/ -
I have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do?
have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do? Ive done a restore, recovery, and still wont connect.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. Not clear if you did this type of restore
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
Brand new iPod 5 and periodically will pick up our home Wifi, but when it loses it, it's impossible to reset. Says "incorrect password" and it is the correct password. No issue at all with Android devices or anything else on Wifi. Only the iPod and an iPhone 4. My iPhone 6 had the same issue, but I was able to correct it by resetting the network. This "fix" doesn't work on the iPod or old iPhone. Just keeps saying "incorrect password" no matter what you do. Connection has been reset, passwords have been changed... Nothing fixes it. And both are operating on the latest iOS update. I just updated it. Still doesn't work. How crazy.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network. Yes
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before? no
Try the following to rule out a software problem: (Not clear what you did)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Since it connects to other networks that indicates a problem with your network
Apple Retail Store - Genius Bar -
My WiFi is not working on my ipod touch third gen. The wifi option in setting is blanked out so i am unabole to select it. I have tried restored it and resetting network connections. Also the battery life is very low. How do i fix this????????????
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
I have several iPod touches and there is always one that cannot connect to wifi. after several weeks it usually rights itself. what is going on?
Matthew...
Try here > iOS: Troubleshooting Wi-Fi networks and connections -
I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
ITry this previous discussion:
https://discussions.apple.com/message/11240674#11240674 -
hey.. i have a ipod touch 2 gen and when i try to connect to wifi it cant find it,
even though my laptop does so it not my router..
can anyone help me??Is this the problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Otherwise
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Not the the 2G can only see/connec to the b and g wifi bands. It does not see any n band networks. -
My ipod touch will not detect any wifi signals but others devices such as my laptops; do connect without a problem. I restored my ipod and updated it and still no wifi signals are being detected.
Go to your ipod touch wireless settings chose your network and right beside there is button looks like ">" click on that check the dhcp what IP are you getting? do you get any ip? if you do your ipod touch should work with wireless no problem. Also, you may have to enter wep key again. After that it shou,d save your device
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I recently updated my iPod touch to sync through iCloud - now can't connect to the internet through wifi, my macbook air is working as we speak. ive tried 'forgetting this network" in settings; tried turning off and on again; and pulling my hair out! The last was equally useless and a little painful!
Try:
- Resetting the iPOd. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Pwer off and then back on yur router
- Reset network settings: Settings>General>Reset>Reet Network Settings
- iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
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