IPod Touch 3G not recognised by iTunes after update

I recently updated iTunes to 11.1.4.62, but now, my (admittedly, rather old) 3G iPod Touch, isn't recognised by it at all. It charges fine through the computer, and is recognised by the computer, it's only iTunes that won't see it - I'm worried that because my iPod's so outdated, it's being left behind by iTunes. My iPod's software is 5.1.1, and I'm running Windows 8 - any ideas on how I can resolve this?

Perhaps something here will help:
http://support.apple.com/kb/TS1538
Regards.

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My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable?
Did you try a hard reset of the device with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
Lastly, try plugging it into a different PC to see if it is recognized there. It can help narrow down whether it is an issue with the iPod or with your PC.
B-rock

Ios 5 ipod touch 4thgen not recognised in itunes pic on screen with cable arrow and itunes logo wont do anything at all now.

Hi was syncing my ipod touch 4th gen it does not recognise my ipod in itunes and have been restarting the computer and following instructing to try and get it going again but nothing will work. All i am left with on my screen is a picture of the ipod cable with an arrow pointing upwards the word itunes then the itunes blue circle with the music note in it. any ideas on how this can be restored as i have now drawn a blank.

Have you tried evething here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Have you tried another computer to help determine if you hav an iPod or computer problem?

IPad mini not recognised by iTunes after updating to iTunes 11.1. All other devices are recognised...

After upgrading to ios 7, adn iTunes 11, I had some problems with both airplay and having my ios devices not recognised by iTunes. After a few fixes (re-installing Apple Mobile Device support ) manually, all is now looking good, apart from my iPad mini.
Windows recognises it when I plug it into any of the USB pports on my PC, however iTunes does not see it. The device is recognised by iTunes onother windows and Mac computers I have.
Is it posible to isolate which driver is being used by the mini, and uinistall it? I guess that if Windows sees the device as a "new one", it will re-install the device driver, and probably fix this issue.

Hey there BeakyGB,
Thank you for using Apple Support Communities!
Great troubleshooting done so far. I would next try this article named:
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
Cheers,
Sterling

IPod Touch 2g not recognised by iTunes

With the new iTunes 11.1.4, my iPod Touch 2g is no longer recognized by iTunes (Windows 8 64 bit), although it appears in 'My Computer'. I have tried all the suggestions in the appropriate 'Help' page. A search of the internet shows that this is not a unique problem.
As it is the only music player that I possess, I am rather irritated.

Maybe:
Win 8 TS1538 Ipod not syncing: Apple Support Communities

IPod Touch 5 not recognized by iTunes after Win 8 install

The heading pretty much says it all. Can anyone help? Ever since Windows 8 Pro install I have not been able to connect my iPod Touch 5th gen to iTunes.
I never had this problem with windows 7.
- I connect my iPodTouch by cable to the USB
- The computer recognizes the iPod TOuch
- I can access the iPod Touch from My Computer
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I have...
1. The most up to date version of iTunes.
2. Restarted my computer multiple times.
3. Powered down, reset, my iPod Touch multiple times.
4. I have downloaded all computer updates recommend from my manufacturer (Asus) for Windows 8 Pro compatability

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
Then see:
iOS: Device not recognized in iTunes for Windows
I would try the following first
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

IPod touch will NOT mount in iTunes after restore on a different mac

My touch was stuck in recovery mode and my ibook just wouldn't finish restoring it...always ended with an error and the cycle just kept going.
I took it to my girlfriend's house and restored it on her macbook (running tiger as well). It works fine, but now I want to sync it with my mac and get the january software update, so i plug it into my ibook and it's simply not showing up in itunes. it begins to charge just fine, but it won't mount to sync.
I have tried:
Re-installing itunes
re-installing the apple mobile device package.
Re-booting the mac
re-booting the ipod
using a different USB cable
using a different USB port
none of it has helped. it just continues to charge, but not be recognized. any help would be appreciated.

Do you have Leopard? I have the Ipod touch 8gb with the software update i just upgrade to leopard yesterday and plug in my ipod it charged but that was it. So i found here several people reinstalled Itunes due to Apple installer that was like uninstalled during leopard so i reinstalled Itunes and it works perfect now Hope it does the same for you.

HT1386 My ipod touch will not sync to itunes after installing version 11. My computer recognizes that it is connected, but itunes, media moneky, and sharepod would not recognize it. I tried every suggestion apple and other community folks suggested-no l

itunes diagnostics only finds that no ipod is connected when it really is. I have tried different cords, unistalled/reinstalled itunes, erased my ipod started over, restarted computer, etc. My ipod is useless now that I cannot sync it wth itunes and there is now no music on it. Its a paper weight now. All of the posts I have read have no solution for this. I would love to go back to itunes 10 because none of this occured until I downloaded that version.

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Touch is not recognized in iTunes after Snow Leopard install

Another post says that the solution is to install iPhone/iPod Touch SDK update under Software Update. I did this and am still having no luck. I have a 1st Gen iPod Touch and when I connect it to my MacBook, it doesn't show the syncing screen on my iPod, nor does it register under devices on my iTunes. Any ideas on how to fix this problem? When I installed Snow Leopard I did a clean install and restored my computer from Time Machine. So, a problem may be that it doesn't think my iPod is registered under this computer. Is there anyway I can check and see if that is the problem?

Your post solved the same problem for me. Thank you so much! And thanks to JaketheSnake for starting this thread. iTunes used to start up automatically whenever I connected my iPod Touch, but a couple of months ago it quit doing that. I didn't think much of it as I just clicked on iTunes in the dock and opened it and went on my merry way. I just figured something in the last iTunes update changed it's behavior. But lately I noticed that my iPod Touch would be in the source list while it was syncing and then it would sometimes just disappear. I was too lazy to start a thread, I guess, because I just thought someone would tell me to "restore" my iPT and I had gotten used to my little "work arounds". But now it's fixed, thanks to both of you.
Judie

Ipod touch wont show up in itunes after update

Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Gigabyte Technology Co., Ltd. GA-880GA-UD3H
iTunes 10.1.2.17
QuickTime 7.6.9
FairPlay 1.10.24
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.1.3
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 08C3FF38B89EDFA0
Current user is an administrator.
The current local date and time is 2011-03-01 18:51:58.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 5800 Series
(Microsoft Corporation - WDDM v1.1)
** External Plug-ins Information **
No external plug-ins installed.
** Device Connectivity Tests **
iPodService 10.1.2.17 (x64) is currently running.
iTunesHelper 10.1.2.17 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1E924BWQ201
** Device Sync Tests **
No iPod, iPhone, or iPad found.
After update my ipod doesnt show up in itunes. i plug it in and you hear the bleep noise but nothing happens after that. All my drivers are up to date. i already reinstalled itunes and all the apple items that goes with it.

Have you tried here:
iOS: Device not recognized in iTunes for Windows
including:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What version of iTunes do yu have? You do have at least XP with SP3?

IPod Touch doesn't connect to iTunes after Update to iTunes 8.2.1

After installing an update to iTunes my iPod Touch 8GB (w/ 3.0 upgrade) is no longer recognized. My other iPod Nano is recognized. I've tried everything - completely uninstalling iTunes, including manually removing iTunes files, but nothing work. Based on the other posts to this forum this must have something to do with a bad interface between 3.0 and iTunes 8.2.1.

Just wanted to say a big "thank you" for this advice. I have no idea what it means, or what it did, or what was wrong, but I just did it, and it worked!
Basically, last night I updated iTunes from 9.0 to 9.0.1 and I also did the latest Security Update for my Tiger (10.4.11)
This morning when I plugged in my iPod Touch like normal, it didn't mount, or do anything in iTunes. This has never happened before. I tried all sorts. It did however mount like normal on a Macbook Pro which hasn't had the 9.0.1 iTunes update or the latest Security Update.
I was pulling my hair out. I finally found this thread, copied your advice, and hey presto, I'm a happy bunny again!
I don't know what caused it. Was it the iTunes update? The Security Update? Who knows? Fingers crossed it doesn't happen again though.
I'm afraid I don't even know what the iTunes Helper is, or what it does! Do I need to know?
I know this isn't in a current iTunes (9.0) thread, but this is the thread where I got the advice. Does anyone know if this is happening to anyone else after these two particular updates? I'd like any other people affected to know what helped me, and for Apple to know if there is a problem.
Anyway, thanks again.

IPod touch won't connect to iTunes after update

I updated my iPod touch but now it won't connect to iTunes, all I get is the connect to iTunes screen. I followed all the directions for the Apple support including shuting down my iPod, uninstalling all Apple programs from my computer, restarting my computer and reinstalling iTunes, as well as "using Msconfig to troubleshoot conflicts in Windows 7," but nothing has worked. Is there anything else I can do?

This is a step they should make MUCH easier to find for Ipod users. Here's the link: http://support.apple.com/kb/TS1538?viewlocale=en_US
I don't know how directive the link is, but the short and easy of it is this:
1. Go to your device manager
2. Click 'View' and select Devices By Connection
3. Make sure ACPI x64 (or 32) - based PC is expanded (Windows 7 users)
4. Scroll down until you see 'USB Composite Device'
- you should see Apple Mobile Device (recovery mode) in there or something similar
5. Right click the composite device and choose Update Driver Software
6. DO NOT automatically install software; choose 'browse my computer' instead
7. Choose to pick from a list of devices on your pc
8. Click "Have Disk" and browse your computer to this address:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
9. Double click the usbaapl.inf file (it may have 64 next to it)
10. Click OK and continue the install process, including the 'Restore step when iTunes opens...AND THAT'S IT!!
Your iTunes will take all the appropriate steps (5-10 minutes) to restore your iPod. If I missed anything let me know. Otherwise, pass this on to your friends as Apple has made it inherently difficult to hunt down. Good luck!!

My iPod touch is not recognised by iTunes

Really frustrating now that Apple make you buy all this needless software which is not necessary with any other external drives or sticks. Then it doesn't work and the solution is not to be found immediately on the net. Is this what I can expect in the future? Worse service year by year? Very disappointing and maybe just time to change to someone who makes real things and not imaginary dreams.
2011 04 25 22:27 MET
I wanto to plug in and it should appear immediately - this is why I changed from the winblows to apple but apple has failed me so many times maybe it is time to get microsoft things instead.

Hi,
Take a look at this troubleshooting article: http://support.apple.com/kb/ts1538.
Hope this helps!
---likeabird---

My iPod touch is not recognised by the computer or iTunes

I have recently whiped my laptop and did a clean install of Windows 7. Now the iPod and the computer both beep when I connectn it to the computer BUT it does not appear as a drive i the computer, it is not recognised in iTunes and it does not show to be that it is charging.
I have uninstalled iTunes and all the associsted softwar (in the order designated) and reinstalled iTunes, powered down and restarted both deviceses, and stopped and restarted the Apple Mibile Device software. I even tried to "restore" the iPod and did the whipe on it (bad choise) now it displays the cord and plug and is asking to be connected to iTunes. but the laptop and iPod are not talking past the initial beeps.
Not sure where to go from here.

Did you try everything here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

IPod Touch 3G not recognised by iTunes after update

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