IPod Touch 3rd Gen Dead?

My iPod Touch is not recognized by iTunes. I've tried hard resetting it multiple times (holding home and sleep button), but the screen remains blank. This problem surfaced a couple months ago and I have been letting it "rest" for quite some time. I can't remember what iOS version it was running when I last used it, but my guess is early in 4.x.x. I saw it sitting on my desk today and figured i'd try and bring it back to life. I plugged it in to my Macbook and saw the low battery charging sign briefly, and then the screen went back to blank. Sweet. I know that when iDevices are at extremely low battery this symbol comes up and then it takes a little while for it to be recognized by iTunes, but usually when that happens and the screen is blank pressing the sleep button will show the low battery charging screen again. This has not been the case with my iPod. Help would be appreciated

Try here:
iOS: Not responding or does not turn on
iPod touch: Hardware troubleshooting
An appointment with the Genius Gar of an Apple store migh be in order based on the prior problem.

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IPod Touch 3rd gen reboots: panic CRC ERR

My 14 year old daughter had an iPod Touch 3rd gen that, with less than a month to go on the warranty, the touchscreen stopped working. Took it in to the Apple store, where they tried to see if they could resuscitate it by upgrading iOS, reseting to factory defaults, and a couple other magic clicks they tried. All to no avail. They checked the liquid damage indicator, found no damage, and then agreed to replace the device. I walked out with a new (?) device and was happy.
A couple months later I overheard my daughter asking if she could have her mom's Touch. I asked why she wasn't using her Touch, and she told me that it has rebooted randomly since we got the replacement. Of course, I was incensed that she didn't say something sooner - like, before the warranty ran out. Knowing that the warrany had expired, I started to research the problem on Apple's forums and the Internet.
Most of the information I found seemed to indicate that certain versions of iOS seemed to incite these kinds of problems. So I went through several exercises to try upgrading, downgrading, restoring the device, DFU mode, etc. Still, the problems continued. I upgraded the device over the weeks and months, hoping to find the magic version that would stop this. I tried removing apps, not installing any apps at all, putting music on slowly instead of syncing large amounts of data, etc.
A day or two ago I installed iOS 5. It seemed like it was going to work fine, but still periodically it would crash - including during the upgrade process itself, during the restore after the upgrade, when running large apps, when running small apps, and even when not doing anything at all. In fact the reboots complicated the process such that I could no longer sync without an error, so I had to reinstall the OS again earlier today. I was at dinner tonight and looked over when something caught the corner of my eye - it had gone to the Apple boot screen all by itself, when it was simply sitting there not being used.
I found General -> About -> Diagnostics & Usage -> Diagnostic & Usage Data, and see eight files:
(4) files called 2011-10-15-xxxxxx.panic.plist (I assume xxxxxx is a time of day, since the latest one is from dinnertime)
(4) files called ResetCounter-2011-10-15-xxx (rest of file name is cut off, xxx is first three digits of above xxxxxx)
I opened them and they all look relatively similar (latest one shown):
panic.plist:
Incident Identifier: 5498CD62-1915-4CF6-AA29-68B264862600
CrashReporter Key:
1f8e6350d76b74f0edef75a88dbf683f7cf32490
Hardware Model: iPod3,1
Date/Time: 2011-10-15 20:42:29.359 -0400
OS Version: iPhone OS 5.0 (9A334)
CRC ERR!
ResetCounter:
Incident Identifier: 246DB43B-7BC1-454D-8835-FBB81C4DD63B
CrashReporter Key:
1f8e6350d76b74f0edef75a88dbf683f7cf32490
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 0
Now I'm no Apple genius, but CRC ERR to me means a memory problem (cyclic redundancy check, stored checksum of memory contents does not match calculated checksum of same). The fact that there is a file for each crash since I reinstalled iOS indicates to me that this device is panicking because of a memory problem.
I am generally happy with the Apple i* line - our family has an iPad, an iPad 2, an iPhone 3GS, an iPhone 4, 3 iPod 3rd Gens, and our daughter is on track to get an iPhone 4 for her birthday next month. What concerns me is that they have given me a refurbished device with a problem, and I am powerless to do anything about it? The flat rate repair cost for the device is $149, but I feel that they gave me a device that wasn't working to begin with.
Any advice on how to deal with Apple in a case like this? The device is, of course, not covered by warranty, and they want an unspecified amount of money for a single telephone incident, wherein I believe they will simply tell me/confirm that I have a hardware issue. I would like them to look in their records and see what the problem was with the original device they refurbished, because I suspect that they didn't find fault and simply repackaged it.
I am prepared to talk to them - I think I will go to the store, though, because there are scant few appointments available for someone to call me in the next week. I am even prepared to pay the money, if I thought I had a decent chance of getting some satisfaction in this. But after reading some other customers' experiences with AppleCare, I tend to believe that the tier-1 support people won't satisfy.
The device was easily $250 when I first bought it for her, and I feel somewhat cheated if they simply repackaged dead hardware. But it's my word against theirs at this point.
Again, simply looking for advice on how I might bring this to the attention of people who care and aren't just reading from a troubleshooting flowchart.
Thanks in advance for any advice or suggestions, including if anyone knows of a resolution that I haven't tried?

My problem is exactly the same, and I have not found a solution. I have a 3rd generation iPod Touch with 32 GB, recently upgraded to iOS 5. My iPod reboots randomly, regardless of what it's being used for, and sometimes even when it's not being used. My "crash reports" in Settings -> General -> About -> Diagnostics & Usage -> Diagnostic & Usage Data directory are very similar:
panic.plist:
SysInfoCrashReporterKey
e0ab646b87a44daa85ab165a087e2c90b04c1cae
bug_type
110
description
Incident Identifier: 915E60F0-790A-4ABE-B153-F371E6B497F0
CrashReporter Key: e0ab646b87a44daa85ab165a087e2c90b04c1cae
Hardware Model: iPod3,1
Date/Time: 2011-10-30 00:42:12.906 -0400
OS Version: iPhone OS 5.0 (9A334)
CRC ERR!
os_version
iPhone OS 5.0 (9A334)
system_ID
ResetCounter:
AutoSubmitted
SysInfoCrashReporterKey
e0ab646b87a44daa85ab165a087e2c90b04c1cae
bug_type
115
description
Incident Identifier: B95D297B-EF08-4C6E-A411-CCBAB2515A5A
CrashReporter Key: e0ab646b87a44daa85ab165a087e2c90b04c1cae
Date: 2011-10-30 00:42:10 -0400
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 0
displayName
Reset count
name
Reset count
os_version
iPhone OS 5.0 (9A334)
version
101
Any suggestions would be appreciated.

Ipod Touch 3rd gen 8gb Wont turn On! help

hi guys, I Have a Ipod touch 3rd Gen and A 4th gen. I Was using my 3rd gen and i put it down and Came back and it Wouldnt turn on. I Assumed the battery was dead so i plugged it into my charger. Nothing Happened. I Plugged it into my Computer and Nothing Happened. Please Help

Your iPod is actually a 2G iPod Touch. There was never an 8 GB 3G iPod Touch. As for your issue of it now turning on or responding, see this Apple support document.
http://support.apple.com/kb/TS3281
B-rock

Will Apple cover me if updating to iOS5 on ipod Touch 3rd gen ruins/bricks it?

I have heard stories of some people's apple products not working/bricked after attempting to upgrade to iOS5.
I have a 1.5 year old ipod Touch 3rd gen. No warranty on it from Apple (tho I do have one from Square Trade for ADH, but I called them and they said if it is a software issue, they don't cover it.)
I am very concerned about d/ling the ios5 upgrade and it ruining my ipod touch. In effect, I will take a device that could fetch almost $200 on ebay (which I could then use to upgrade to a Touch 5gen), and turn it into a worthless piece of junk if I upgrade and it ruins it.
Also, I know that they have released 5.0.1 (beta I believe?) for update. I still read stories on here from people waiting until now (Nov, a month after it was first released when so many people tried to d/l it and had terrible problems), but now are still getting network timed out error msgs, etc.
So is there ANY protection from Apple if their update should screw my ipod touch??
Should I just wait longer for a final, stable version of ios 5? (like v5.1) Or just totally skip the iOS 5 upgrade and stay safe with iOS 4? I don't know that it is really worth the $200 loss risk to upgrade to iOS5. (i.e. 3rd gen doesn't have the ability to find and lock/wipe my lost touch, etc.)
I do know that I should:
1) install itunes 10.5 anew on my laptop (itunes and syncing WAS done on my tower, until I just got it back from being serviced for some Major problems/virues/malware/etc. I'm not comfortable using it, as the problems on it included not being able to start Local Services, connect to the internet, no audio services, etc. The guy says it is booting up and services are working now, but you never know....But i digress...)
2) be on AC and not battery on my laptop
3) be hardwired (ethernet) to the internet and not use my wireless connection
4) turn off Windows 7 Firewall, and disable my PC Tools Spyware Docter with Antivirus.
So, what do you all think? should I wait until later to upgrade to say os 5.1? Should I even RISK upgrading to iOS5 on a touch 3gen and lose almost $200 cash? And will Apple give me ANY protection should it ruin my touch? (I seriously doubt it.)
Thanks for input.
Dave
Kentucky

Before proceeding with the update, it wouldn't hurt to manually back up the iPod in iTunes by right->clicking on it from under the Devices section and choosing Backup. See this article for more information on what is stored in the backup.
http://support.apple.com/kb/HT4946
Also make sure that any content you may have synced to the device from iTunes, such as Music, movies, TV Shows, podcasts, etc. are all stored on your computer and in iTunes before updating the iPod's version of iOS.
Otherwise, I would go ahead with the upgrade. I didn't have any issues with it on my iPhone.
B-rock

HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052

My iPod Touch 3rd Gen, Does not show up on iTunes Devises 4.3

My iPod Touch, 3rd gen, does not show up on iTunes 10. I feel I have exhausted al avenues. Diagnotics passed all tests but - The Connection Not Found. Continued on with there Help suggestions with no success.

Which version of iTunes are you using?
Stedman

HT1454 Can not get video out from my ipod touch 3rd gen. Any ideas? It should nt be diffiicult to do this on the 21 st century, or not?

After having spent EUR 130 on cables from apple, i still can not get video out from my ipod touch 3rd gen. Any ideas? It should nt be diffiicult to do this on the 21 st century, or not?

Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media. You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else. As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC. Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location.

Can anyone recommend some good apps for ipod touch 3rd gen can't find any its for my niece thanks

hi i recenty got an ipod touch 3rd gen,
its second hand but after a master reset and recover its working fine, ive updated it but dont seem to be able to find any apps too work on it. i got if fot my niece and would like to down load a few things for her before passing it over, any help would be great

You appear to be stuck on iOS 4.2.1. That means up really have a 2G iPod. A real 3G can go to 5.1.1
.To find compatible apps more app for 4.2.1 see:
Old Apps
VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
apps for ios 4.2.1: Apple Support Communities
Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
apps for 4.2.1 (also works for 3.1.3)
Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities

Ipod Touch 3rd gen not chargin anywhere else that it isn't my macbook pro and only works on one of the USB ports the other one doesnt recognize it... I use the same USB cord to charge it on the wall for some time now it wont even charge on the wall

i have an ipod touch 3rd gen this is my second ipod touch my fist one the battery died after 4 years so then a bought this one (ipod touch 3gen) and it works perfectlybut for some time know it wont charge anywhere else thats not my macbook pro and the thing is the only charges and its recognized only on one of the USB porst of the laptop i have a windows 7 computer but it wont charge there have a linux (ubuntu) machine and doesnt work either, the wall charger with the same cable i use on the laptop and wont charge either i plug it on my sisters car and wont charge my char wont charge anyways i wont charge anywhere else thats not my macbook pro only with 1 of the 2 USB pork that the MBP has..... any help? can someone ewlp me? i really doubt its the battery cause it charges fine on my MBP :/.... oh now i recently upgrade to OSX Lioin but the problem perssist I did the recent update but the problem persists :/

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPod touch 3rd gen is malfunctioning

Well first, my iPod touch 3rd gen would start turning off (not all the way, just so that you have to turn on the screen and swipe the lock screen) without me doing anything. It stopped that quickly though. Then the volume sign would start appearing on the screen without me ever touching the volume switch. And then whenever I tried turning it off, (just the screen again) it wouldn't turn off, and I'd just have to wait until it automatically went off. These weren't horribly big problems, but I wanted to get rid of them of course, so I turned my iPod off all the way, with holding the power button down. Now I can't turn it back on at all and I don't know what to do. I'd really appreciate help, I'm not super good with this stuff, 'specially this. thanks! <3

Try this for the freezing
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
Or if they don't work put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414

My ipod touch 3rd gen will not update to 4.3. It says it is the current version

when i try to update my ipod touch 3rd gen to 4.3 on itunes it says "your ipod is up to date" and "this is the currnet version". But when i try to buy certain apps it says "you must have version 4.3 to download this app" what do i do? i have 4.2 and i have even clicked the "check for update" button and waited for the automatic update check but it always says its the current version even though its not! please help me!

You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
(70782)

I have had an iPod Touch 3rd Gen for two years and the apps have worked fine in the past. Suddenly the apps will not launch, they appear to start then just exit. Is there a reason why it is doing this?

I have had an iPod Touch 3rd Gen for two years pretty much and the apps have worked fine. Suddenly when I go on an app it appears to launch then just exits. I tried turning the iPod off and on again, but that made all my apps behave like that. Settings and those things work fine still. Should this suddenly happen? I dont want to lose all 204 apps.

- First try resetting the iPod. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try downloading/installing a new app
- Restore from backup
- Last, resore to factory defaults/new iPod. this is last result since you will lose app data.

Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

bradenfromwaikerie wrote:
itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

Erased all Content and Settings on my iPod Touch 3rd Gen

I've erased all my contents and settings on my ipod touch 3rd gen because I wanted a fresh new start. What happened was I clicked accept to erase all the contents and settings then it shut down and it was erasing everything. Now my problem is that it's stuck on the apple logo, it won't load at all. I've tried doing the restart thing with the home button and on button but it just ends up staying at the logo. My computer doesn't detect my iPod touch nor does my iTunes. I'm in serious trouble. I haven't used my iPod touch for 1 month because of this problem. Please anyone help me

Do you have any security software installed? If yes, make sure iTunes can connect to Apple during the restore process: http://support.apple.com/kb/TS3125
If this does not help, delete the ipod firmware file (*.ipsw) on your computer, located C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect again in recovery mode. Maybe the file on your computer got damaged. Also make sure to run the latest version of iTunes (9.2.1).
Good luck.

Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

Take it back for a refund.

IPod Touch 3rd Gen Dead?

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