Ipod touch 3rd gen hang during software update

my ipod 3rd gen got hand during ios software update

Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, Enterprise apps optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings. Follow the steps below to remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694

Similar Messages

  • HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click  check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

    Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click  check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

    You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
    http://support.apple.com/kb/HT2052

  • Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    bradenfromwaikerie wrote:
    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
    because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

  • I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen).  Now itunes does not recognize it nor will it turn on.  I believe it just downloaded but did not update the software.   What do I do?

    I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen).  Now it does not show up in itunes nor does it turn on.  I believe it just downloaded the software and never updated it.  What do I do?

    You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
    (70782)

  • Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."

    Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."

    1.Go to http://www.felixbruns.de/iPod/firmware/
    2.Download the iPod Touch 3G 4.3.2 Firmware to your desktop.
    3.Go to your iPod summary, then hold shift.
    4.Keep holding shift and click Restore.
    5.Go to desktop on the window that comes up and click the software.

  • Why cant i update my ipod touch 3rd gen?

    why cant i update my ipod touch 3rd gen? it says that theres network problem and ask to check my network settings. help me please

    Try disabling your computer's security software during the downloading and installation.  I found that rebooting my router and modem helped too.

  • Will Apple cover me if updating to iOS5 on ipod Touch 3rd gen ruins/bricks it?

    I have heard stories of some people's apple products not working/bricked after attempting to upgrade to iOS5.
    I have a 1.5 year old ipod Touch 3rd gen. No warranty on it from Apple (tho I do have one from Square Trade for ADH, but I called them and they said if it is a software issue, they don't cover it.)
    I am very concerned about d/ling the ios5 upgrade and it ruining my ipod touch.  In effect, I will take a device that could fetch almost $200 on ebay (which I could then use to upgrade to a Touch 5gen), and turn it into a worthless piece of junk if I upgrade and it ruins it.
    Also, I know that they have released 5.0.1 (beta I believe?) for update.   I still read stories on here from people waiting until now (Nov, a month after it was first released when so many people tried to d/l it and had terrible problems), but now are still getting network timed out error msgs, etc.
    So is there ANY protection from Apple if their update should screw my ipod touch??
    Should I just wait longer for a final, stable version  of ios 5? (like v5.1)  Or just totally skip the iOS 5 upgrade and stay safe with iOS 4?  I don't know that it is really worth the $200 loss risk to upgrade to iOS5.  (i.e. 3rd gen doesn't have the ability to find and lock/wipe my lost touch, etc.)
    I do know that I should:
    1) install itunes 10.5 anew on my laptop  (itunes and syncing WAS done on my tower, until I just got it back from being serviced for some Major problems/virues/malware/etc.  I'm not comfortable using it, as the problems on it included not being able to start Local Services, connect to the internet, no audio services, etc.  The guy says it is booting up and services are working now, but you never know....But i digress...)
    2) be on AC and not battery on my laptop
    3) be hardwired (ethernet) to the internet and not use my wireless connection
    4) turn off Windows 7 Firewall, and disable my PC Tools Spyware Docter with Antivirus.
    So, what do you all think? should I wait until later to upgrade to say os 5.1?  Should I even RISK upgrading to iOS5 on a touch 3gen and lose almost $200 cash?  And will Apple give me ANY protection should it ruin my touch?  (I seriously doubt it.)
    Thanks for input.
    Dave
    Kentucky

    Before proceeding with the update, it wouldn't hurt to manually back up the iPod in iTunes by right->clicking on it from under the Devices section and choosing Backup.    See this article for more information on what is stored in the backup.
    http://support.apple.com/kb/HT4946
    Also make sure that any content you may have synced to the device from iTunes, such as Music, movies, TV Shows, podcasts, etc. are all stored on your computer and in iTunes before updating the iPod's version of iOS.
    Otherwise, I would go ahead with the upgrade.  I didn't have any issues with it on my iPhone.
    B-rock

  • I downloaded a recommended update and since then my ipod touch (3rd gen) is frozen and wont turn on (1604 error)

    I downloaded a recommended update and since then my ipod touch (3rd gen) is frozen and will not turn on. I try restoring factory settings but the process terminates with a 1604 error. I have researched this problem on the net and think i have tried everything, but still no joy. I have tried removing all apple and itunes software and reinstalling, updating the apple drivers - nothing has worked. I am using itunes 10.3 on my pc, windows xp.
    If anyone can help me i would be extremely grateful - I am off on holiday on thursday and would love to have my ipod with me!
    Many thanks in advance.
    Craig.

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above is from:
    http://support.apple.com/kb/TS3694

  • Can a ipod 3rd gen have a software update so it can allow me download apps that are available on iphone 4s?

    Can a ipod 3rd gen have a software update so it can allow me download apps that are available on iphone 4s?

    See:
    iOS 4: Updating your device to iOS 5 or later
    You need iTunes 10,5 or later on the coputer.
    Are you sure you really do not have a 2G iPod? Those can only go to 4.2.1
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • My ipod touch 3rd gen will not update to 4.3. It says it is the current version

    when i try to update my ipod touch 3rd gen to 4.3 on itunes it says "your ipod is up to date" and "this is the currnet version".  But when i try to buy certain apps it says "you must have version 4.3 to download this app" what do i do? i have 4.2 and i have even clicked the "check for update" button and waited for the automatic update check but it always says its the current version even though its not! please help me!

    You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
    (70782)

  • HELP. Ipod Touch 3rd gen won't switch on after updating to OS 4

    So here's the thing. I tried to download and install the new OS 4 (i think i had iOS 3.1 before) to my Ipod Touch 3rd gen. Since it was taking a bit too long, i left it hooked up to the laptop for an hour to do some errands. When I got back, the laptop was on standby mode. I checked Itunes and it had this prompt saying update failed or an error occurred (#1602 I think but I don't know what it meant that time). I then checked my Ipod Touch and it was switched off. So we figured maybe the battery got drained while we were gone and tried to plug it via AC charge for 10 minutes. Nothing happened. I tried to hook it up to the laptop, no luck there either. The charger worked fine for an Ipod video we also have. I'm scouring the webs for what to do, Im getting worried. hope someone can help me in this. Thank you.
    (and additional question. I'm here in the Philippines right now but this Ipod Touch was my sister's, I think she bought this last year in the US. She just sent it to me this month. So if I take this to the local Apple store, can they do something about my problem? Assuming I cant fix anything by tomorrow. Thanks again folks.)

    First I would charge it for an hour and then:
    - Have you tried resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears
    - Next would be to place the ipod n recovery mode and then try to restore it via iTunes. For recovery mode see:
    http://support.apple.com/kb/HT1808

  • All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.

    All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.
    I tend to make my playlists right on my ipod. This did not happen for the last 2 years. Just started recently. Did get a new computer recently.

    That is because you got a new computer. You can only sync all media from one syncing computer. You can sync from any computer to iPod using the manual method but that does not sync from iPod to computer.
    To make this your syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Ipod Touch 3rd Gen Wiped with Latest iTunes Update

    Hi,
    I had my ipod touch 3rd gen up to date with the latest firmware 5.x whatever it was. Then recently they released a new iTunes update which i downloaded and updated. Although doing this itunes update wiped everything off my ipod. I manually manage my music and this is very annoying to have to reselect all the songs i like and to put it back in. What could be the reason for this ? and what could i do to make sure this doesnt happen again!
    I had already just recently manually added all songs again when OS5 had just released and having to do it now for the 2nd time after that just seems annoying.
    Please Help
    Thanks!

    I would just go to the Apple Store and search for headphone with mic under iPod accessories.

  • How to update ipod touch 3rd gen 64GB (A1318) to iOS 7. iOS 6 or iOS 7 required to install apps like youtube and soundcloud.

    Hello Apple,
    I have an iPod touch 3rd gen 64GB (A1318) and I wish to install apps like youtube and soundcloud from the app store. But most of the apps require iOS 6 or 7 for them to be installed into the iPod touch. So, how can update my iPod touch to iOS6 or 7. As the lasted update available is only iOS 5.1.1
    Kindly help me to get the apps installed into my iPod touch.
    Thanks.

    That iPod touch can't be updated past 5.1.1. If desired, click here and try following the instructions.
    (115536)

  • Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore.

    Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore. I restored it, I backed it up and I held the power and Home buttons for the reboot and still nothing. I've been looking to see if any one had the same problem and one guy did but they tOld him it was his hardware, but I don't think it was because my friend was able to get it working but it would stop working again like in 10min. So, has anyone had the same problem and can help? Please, I will greatly apretiate it. :)

    What do you mnean that the screen does not work?
    When you touch the screen the iPod does not respond?
    Nothing shows on the screen?
    Or what?

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