Ipod touch 3rd gen. is not recognized

My ipod touch 3rd generation is not recognized on my computer or on the itunes website.  I have tried everything listed on this websie and still nothing.  The usb cable I am using I got from ebay because I bought the ipod at Unclaimed Baggage store and did not come with usb cable.  Does anyone have any idea what to do, the only other thing that I can think to do is purchase new usb cable from apple.com because ipod is working great; just won't sync to computer.
Fred

I'm not sure what you meant by, "on the iTunes website".
Have you read this: http://www.apple.com/support/ipad/assistant/itunes/
Or this: http://support.apple.com/kb/TS1538

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