Ipod Touch (3rd gen) Locked and Frozen

This morning (12/30) I clicked a link in an email from a trusted source. (The link was safe; I tried it from my computer.) The search icon began turning, then the screen went to the locked home screen (battery icon in the middle, "slide to unlock" below). The time and date on the screen also changed to 11/28. Everything is frozen: I cannot unlock the screen or even turn the Ipod off. Any suggestions?

- Have you tried reseting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try connecting it to your computer and restoring it.
- If iTunes will not see it, put it in recovery mode and try again. For recovery mode:
http://support.apple.com/kb/ht1808

Similar Messages

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    Hello eunhyuk143,
    And welcome to Apple Discussions!
    If you can no longer remember the passcode to your iPod, you'll have to connect the iPod Touch in *Recovery Mode* to the computer you normally sync it to and restore it via iTunes as new. For more information on how to place your iPod Touch in *Recovery Mode*, see this Apple support document.
    http://support.apple.com/kb/ht1808
    B-rock

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    I dont know what to do! D:

    Try here:
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    it also contains a link for XP

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    Message was edited by: Michael Ipod Touch Owner

    Yes I have the exact same problem bought mine in December the 32GB version. I brought to a authorised repair centre but they could find nothing wrong with it. I am back to square one with a dud ipod - lots of reports on here of similiar problems...

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    Above is from:
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    You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
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    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
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    Apple Retail Store - Genius Bar                          

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    - First try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
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    - Next try downloading/installing a new app
    - Restore from backup
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    Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

    Take it back for a refund.

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    my ipod touch 3rd gen wont turn on or charge,laptop doesnt even detect it. no indication that its charging even in laptop no heat up at the back. how can i fix it? it happened after i plugged it in a socket then shows not supported with this accessory....help please.........thanks

    Try:
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    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.

    All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.
    I tend to make my playlists right on my ipod. This did not happen for the last 2 years. Just started recently. Did get a new computer recently.

    That is because you got a new computer. You can only sync all media from one syncing computer. You can sync from any computer to iPod using the manual method but that does not sync from iPod to computer.
    To make this your syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • My iPod Touch 3rd Gen is having problems with the touch screen being unresponsive, too responsive, freezing and constantly resizing. Is this a common problem? Is there a fix?

    My iPod Touch (3rd Gen) is having problems with the touch screen being unresponsive, too responsive, freezing and constantly resizing. It varies between not responding when I tap the screen and acting as if I double-tap or tap and hold when I tap. Every so often it freezes for a minute or so and then comes back. The scren is constantly changing sizes too such that I often can't see most of the top status bar or other edges. This makes typing almost impossible, ruins most games and generally makes everything difficult, but otherwise the iPod is working correctly. Powering off, shutting down apps, letting it sit have not worked. This has happened once before months ago, but the issue resolved itself somehow. Is this a common problem? Is there a fix?

    Try this for the freezing
    http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
    Or if they don't work put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

  • My iPod Touch 3rd gen is screwed up the backlights screwed and the Wifi is not working its showing no wifi! What should i do??

    My iPod Touch 3rd gen is screwed up the backlights screwed and the Wifi is not working its showing no wifi!

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
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    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    For backlight
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                  
    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.                     
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My iPod touch (3rd gen) isn't putting out sound other than static and high pitched noises through the tv hookup, the built in speakers, and headphones. Can anyone tell me what's wrong and how to fix it?

    Everything on my iPod touch (3rd gen) works just fine except the audio out put.

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue. Contact Apple or a third-party service center.
    Basic troubleshooting steps  
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    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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