Ipod Touch 3rd Gen - not recognized by computer or itunes. Shows cable pointing to itunes logo. Can't reset it. Doesn't work at all. Have tried all the supposed fixes on the apple site with no luck. It suggested asking other users !

I have a 3rd Generation ipod touch that is not recognized by itunes or my computer. My itunes works with other apple devices I own. I cannot reset the ipod touch and can never get to the screen where it is supposed to show a red battery to turn it off. I can't reset it. Have tried to use the suggestions on the apple site to no avail. Any suggestions ?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Similar Messages

IPod Touch (2nd gen) not recognized by computer and iTunes

When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
In going back to make sure everything had installed I have noticed several things.
The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
Any help will be appreciated.

greetings rkonrv and welcome to Apple discussions !
it seems your have seen this KG then.
maybe this tip by Beebopp (though a little off topic) will provide some pointers:
+This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
+Here are the steps:+
+1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
+2. Log in using an ADMINISTRATIVE account+
+3. Single left click on START+
+4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
+5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
+6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
+7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
+8. Right click on " Apple iPod " then single left click on Properties+
+9. Single left click on the " Driver " tab+
+10. Single left click on " Update driver "+
+11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
+12. Single left click on " Include this location in the search " if shown+
+13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
+14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
+15. Hopefully you will get a successful message.+
+16. The correct drivers(s) are now installed.+
+17. Start up iTunes, and see if you iPod is detected again.+
good luck !

IPod Touch 4th Gen not recognized by computer

I have an ipod touch 4th generation and when I plug it into my computer, which is a mac version 10.6.3 it makes a sound and starts charging, but it is not recognized by the computer and will not connect to itunes.

See:
iOS: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information Paragraph.

Microphone won't work on iPod touch 3rd Gen; not recognized?

My iPod touch works with the volume control earphones fine. It raises and lowers volume and pauses. When I go into any application that uses the microphone, it says "connect a microphone". I already tried replacing the earphones thinking that was the problem.
Maybe something needs to be configured?

OK...
"If you have tried several different sets of Apple Earphones with Mics, then you might have a problem with your iPod Touch." I'm starting to think that, but I hope not.
"Has a mic ever worked for you?" This is the first time I try to work with an external mic, so no...
"Have you tried the "Voice Memo" application and see if that Application works?" Yes I have, and no it doesn't.
"Is your iPod Touch running version 4.2.1 ?" No. 4.1
I don't think it still has an Apple warranty on it.

Ipod Touch 3rd gen not chargin anywhere else that it isn't my macbook pro and only works on one of the USB ports the other one doesnt recognize it... I use the same USB cord to charge it on the wall for some time now it wont even charge on the wall

i have an ipod touch 3rd gen this is my second ipod touch my fist one the battery died after 4 years so then a bought this one (ipod touch 3gen) and it works perfectlybut for some time know it wont charge anywhere else thats not my macbook pro and the thing is the only charges and its recognized only on one of the USB porst of the laptop i have a windows 7 computer but it wont charge there have a linux (ubuntu) machine and doesnt work either, the wall charger with the same cable i use on the laptop and wont charge either i plug it on my sisters car and wont charge my char wont charge anyways i wont charge anywhere else thats not my macbook pro only with 1 of the 2 USB pork that the MBP has..... any help? can someone ewlp me? i really doubt its the battery cause it charges fine on my MBP :/.... oh now i recently upgrade to OSX Lioin but the problem perssist I did the recent update but the problem persists :/

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod touch 3rd Gen not fully starting up - constantly restarting with the apple logo screen

Hi,
First of all, I cannot get my ipod touch (3rd Gen) to start up so I cannot get model specifics and version numbers - though it is iOS 5.1.1
I have obviously tried to restart it by holding the power and home button for 10 secs but this has not done anything.
At the moment, the ipod switches on and I see the black screen with the white apple logo - this stays on for about 3 minutes, then I get the little spinning circle (but it isn't spinning) for a couple of minutes, before it powers off and does this again... repeatedly. It only stopped because the battery power ran out.
I have connected it to my computer with the latest version of itunes - it appears in the devices list but just has a spinning 'loading' icon and is grayed out. As my ipod restarts the cycle again as above, my computer makes the noise as if i just plugged it back in and the above happens again in itunes.
The problem began when I updated apps (through update apps in app store) and it froze - I turned the ipod off to restart it, and now this is happening.
Any help or advice extremely grateful... I can't even access it to get it restored which is a bit of a problem as I have work notes on it. (Obviously I don't know if notes are backed up on ipod backups through itunes?)
Many, many thanks in advance!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod nano 3rd Gen not recognized by itunes or windows 7

USB device not recognized.
things I have done
put Ipod in disk mode still didn't recognized
My Ipod Classic 6th Gen works fine
It shows 3 Mass Storage Device
when I plug in Ipod nano 3rd gen it shows unknow device
have deleted Mass storage devices and Apple Moble Devices
unpluged computer from wall
nothing solving problem
I also tried it on my laptop its not being recognized
my wife Ipod nano is doing the same thing as mine
its got to be the software download from itunes because it has worked on all previous versions.

I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
I have tried resetting, I have tried downloading newest Itunes.
Must be the Nano itself if it doesn't get recognized by mutliple PCs?
I haven't used the Nano for probably 2 months. Previously it worked fine...
One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

IPod Touch 3rd generation not recognized in iTunes

I just recently upgraded my Macbook software to version 10.6.3 because I purchased an iPod shuffle and the newest version of iTunes would not install with my old software. Now my iPod Touch 3rd generation is not being recognized by the newest version of iTunes (10.2). I have already restarted my computer, and shut it down and removed the battery for a minute before starting it up again. None of these things worked. This is the first time I have tried to sync my iPod touch since installing the new software so I am not sure what I need to do.

It sounds like this may be the fix:
http://support.apple.com/kb/TS3540
(Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

IPod Touch 4th gen not recognized in iTunes, read below...

So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!

I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now.

Ipod touch 3rd gen not syncing movies

Today after about 4 years with the same movies on my Ipod touch third gen i decided to change what i had on my device. so i started up itunes for the first time in a few years pluged my device in and it connects no problem. i move all the movies i have into my itunes library. note all the movies are in a .mp4 format. they move into my library no problem. back up my device no problem. i check off in my library all the movies i want to sync along with in my sync settings to sync all videos. when i go to sync i get the warning that all current videos will be erased and replaced with the new movies. i agree and away the sync goes. the sync says it has 4 steps it runs the first 3 steps that are back up and prepare to sync steps but when it reaches step 4 i see it says waiting for changes to be applied but that lasts for half a second then the sync ends. i know it doesnt take half a second to load almost 10 GB. and on i pod touch third gen the movies didnt sync along with all my old movies are gone. i try again and again but no luck.
Any ideas?

Try:
"Waiting for changes to be applied": Apple Support Communities

IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description:          Microsoft Virtual WiFi Miniport Adapter #4
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description:          Microsoft Virtual WiFi Miniport Adapter #3
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description:          Intel(R) Centrino(R) Advanced-N 6235
IP Address:          192.168.1.7
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Sun Oct 21 14:46:14 2012
Lease Expires:          Mon Oct 22 14:46:14 2012
DNS Servers:          192.168.1.1
Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

IPod Nano (3rd gen) not recognized by iTunes

I've got a 933mhz iBook G4 running 10.5.1, I hooked up my brand new iPod Nano, iTunes recognized it, I was halfway through the syncing process when I decided to stop it during the photo sync. Now the iPod keeps shutting down right after it tries to sync then starts back up again. It's not recognized by this computer at all. I tried to hook it up to my G5 iMac, and no go there. Ideas anyone?

I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
I have tried resetting, I have tried downloading newest Itunes.
Must be the Nano itself if it doesn't get recognized by mutliple PCs?
I haven't used the Nano for probably 2 months. Previously it worked fine...
One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

IPod Touch 4th Gen not recognized by iTunes

Lately, since i updated to iTunes (6/30/14), I never could have my iPod be recognized by iTunes. It is recognized by my PC and the charger works perfectly in the wall, but i can't sync my iPod to my PC. HALP

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod Touch 3rd Generation not Recognized by iTunes but recognized by Windows as "Apple iPod"

Exactly what the title says. My iTunes will not recognize my iPod touch, but my Windows Vista will recognize it with autoplay. I updated iTunes about 10 minutes ago, tried two different apple wires, and 3 different USB ports that work. Can anyone help me fing a solution? I found the iPod Touch assistant thing and tried all of those steps but the problem recurred. Thank you in advance!
-Dylan

I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
I have tried resetting, I have tried downloading newest Itunes.
Must be the Nano itself if it doesn't get recognized by mutliple PCs?
I haven't used the Nano for probably 2 months. Previously it worked fine...
One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

IPod Shuffle (2nd gen) not recognized by computer

I get the following message when attachind my iPod to my computer; USB Device not Recognized...."One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it"
There is a second USB port on my computer, however I get nothing when attaching to it.
The iPod works and is recognized by my wife's computer. Clearly, something has gone awry in my computer. Anyone have any input on how to solve??
E-Machines Windows XP Pro time for a new one!

Have you tried restarting your computer? That fixed my issue with that once.
Also, have you gone through these iPod troubleshooting steps?
The Five R's
-Kylene

Ipod Touch 3rd Gen - not recognized by computer or itunes. Shows cable pointing to itunes logo. Can't reset it. Doesn't work at all. Have tried all the supposed fixes on the apple site with no luck. It suggested asking other users !

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