IPod touch 3rd gen recognized by computer but not by iTunes

My iPod touch 3rd gen is stuck on the connect to iTunes screen. It became stuck on the screen while updating to the newest software and is still stuck. It is recognized by my PC as an "Apple Mobile Device USB Driver" in recovery mode but is not recognized by iTunes.
I have tried multiple suggestions by the Apple Support pages related to this issue, and even reinstalled all Apple programs on my PC, but iTunes still fails to recognize the iPod.
Is there any other ways I could go about solving this issue? It seems I have tried everything so far..

See if running diagnostics will help
iTunes for Windows: Gathering and using iTunes Diagnostics
Next I would try another computer to help determine if you have an iPod or computer problem.

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My Ipod Shuffle 3rd Gen appears in Windows but not in Itunes

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Have you worked through all the suggestions in this Apple support document?
iPod: Appears in Windows but not in iTunes
B-rock

My Ipod touch shows up on mu computer but not in itunes, My Ipod touch shows up on mu computer but not in itunes

I connect my Ipod Touch to my computer and it shows that it is there and connected everywhere but itunes. I keep getting a message stating
Itunes Could not connect to the itunes store. An Unkown error occurred (-3212).
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Without knowing exactly what troubleshooting you've tried, if you are using a Windows based computer, try iOS: Device not recognized in iTunes for Windows
Disable a/v software and turn off the Firewall.. see if that helps.
Disable antivirus software
Turn-Windows-Firewall-on-or-off

My Ipod Touch is connecting to my computer, but not to Itunes?

I connected my Ipod touch to my Windows 7 Laptop, and It connected. But when I checked Itunes, it didn't say that my Ipod was plugged in! WHen I checked in my ipod to see if it said it was connected, it didn't say anything. Help?

Have a look here > http://support.apple.com/kb/TS1363
and here > http://support.apple.com/kb/TS1538

IPod Classic shows up in My Computer, but not in iTunes

My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.

Hey there april_lee!
I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks for using the Apple Support Communities!
Cheers,
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IPod Touch 3rd Gen. wont backup, corrupt or not compatiable, please help!!

I have an issue, running Windows XP and I don't have the location where the backup's are stored on my pc: Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\. What I do have is the following: Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
I have tried removing itunes and all that is associated with it then reinstalling and I keep getting the same message. I've reset my ipod thinking that would help but still, no backup.
In iTunes, Edit, Preference, Device there are no backups.
What am I doing wrong, can anyone help?
Thank you!

Try here:
iOS: Troubleshooting backup issues in iTunes
Backup are here:
Tunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

Ipod touch is showing in my computer but not itunes?

Please help me, i have tunred my laptop and Ipod on and off i have reinstalled a newer version of itunes, i have also tried using different USB ports. It shows my ipod in my computer but not in itunes!

Roberts1065 see the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
AnnaMusic, your link is for older iPod, not iOS iPods. Your article says:
This document is for Windows users and most older iPod models. See the following articles if you have this issue on:
A Mac
An iOS device (iPhone, iPad, or iPod touch)
The An iOS devive link is the first one in my reply

How do I sync an iPod touch 5th gen to a computer with an outdated iTunes?

I just bought an iPod touch 5th gen today, and everything is great except for the fact that I can't put any of my songs from my computer on it!!! :( my computer is an iMac OS X 10.5.8 and I can't update my iTunes to the software needed to sync with my iPod touch 5th gen, any advice please??

Bradenfrommn wrote:
... my computer is an iMac OS X 10.5.8 ...
any advice please??
Upgrading to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
You should now be able to Sync.
Be sure to make a Backup of your Current System Before Upgrading...

Ipod touch first generation is recognized by computer but not by itunes 9

I connect my ipod touch to my hp laptop while itunes 9 is open. My computer recognizes the ipod touch but it never appears in my itunes. If anyone can help that would be greatly appreciated. i have tried the suggested steps on apple and nothing really has worked. ipod touch still charges and works fine. ipod touch is first generation.

I spent 2.5 hours on the phone with Apple and they were stumped. We tried everything!!! uninstalling itunes, updating "usb mass storage" drivers, etc...
I have an ipod touch 16gb, Gateway computer using Vista, and my computer recognized the ipod but itunes didn't start up when I plugged it in and it was not recognized in itunes.
Long story short, after reading almost every thing I could find on google and Apple help I stumbled onto the info about the 2.0 usb port. In looking to see if my computer had a 2.0 usb port (just to be sure)I found that it would be listed as "enhanced" in the Universal Serial Bus Controller section of Device Manager. Sooooo, I tried updating those drivers and it worked! I think. I did so many things, but this seemed to do the trick. It's worth a try. Mine is working perfectly now.
start
control panel
device manager
universal serial bus controllers
right click on the "enhanced host controller" (mine listed 2, so I did both)
choose automatic update
then plug in the ipod. That seemed to allow my ipod to download the proper driver. Tadaaa - itunes started and my ipod is now recognized in itunes.
Worth mentioning is that my ipod had to do a restore. Not sure why, maybe it was something apple had me try.
GOOD LUCK!!

My ipod Touch (3rd Gen 32 GB) won't connect to itunes/computer

It won't connect to itunes or my computer. when I try to turn it off while it's plugged into the computer, it resets back on.
It is not charging in the computer. I don't know what to do.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 3rd gen 32 GB stuck in recovery mode. iTunes won't restore. When I plug it into iTunes, it calls it an iPhone.

My husband plugged his iPod Touch into the USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the Apple symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
Someone please help!

I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

5th generation ipod is recognized by computer but not by itunes.

Every time I try to sync, iTunes doesn't respond. I just get the spinning beach ball and I must force quit. The computer recognizes the ipod but not Itunes. Both work fine independent of each other.

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

Ipod shuffle recognized by computer but not by itunes

Hi,
I hope someone can help. I have just purchased an ipod shuffle and went through all the installation okay to find the ipod just blinks in orange mode and is not recognised or picked up by itunes. There is no symbol present in the sources bar.
The computer has picked it up and describes it as a usb disc drive. The drivers for it look to be windows ones and can be found in the device manager under disc drives. I tried to change the drivers but found it just kept replacing them with windows ones.
I downloaded the help pages and went through the lenghty process of uninstalling ipod and itunes and reinstalling them, making sure my norton security center was disabled, but I still encounter the same problem.
Is there anyone who has had similar problems or can advise me what to do please.
many thanks.

Hi
Did you get any further with this? I bought a shuffle today, and have exactly the same symptoms, haven't found a solution yet.
Thanks.
Windows XP

Ipod is recognized by computer but not by iTunes

When i plug in my ipod 5 to my windows computer, it beeps and a windows page pops up asking if i want to import pictures or view files off the ipod but iTunes does not recognize the iPod, it does not show up as being connected to the computer on iTunes.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod touch 4th gen will back-up but not sync?

Apple had me reinstall iTunes twice and it didn't work. I deleted iPod and then reconnected and got it to back-up but an error comes up in 5 (1-5) when backing up) that says,"iPod can not be synced. The required file cannot be found."
Would uninstalling iTunes and all the components help? Maybe some didn't load right when Apple had be take out and re-install. There are more components than just iTunes to delete so all of you need to look up in Apple support.
Any ideas? I am running Windows 7 on my laptop but the funny thing is my old desktop with Windows XP will back-up and sync it as I just tried it.

Try the following one at a time
- Delete the iPod Photo Cache folder. For its location see:
iTunes: Photo sync creates iPod Photo Cache folder
- Move the existing backup file to a safe location so iTunes has to create an entire new one. For its location see:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
After a successful sync, you can delete that backup.

IPod touch 3rd gen recognized by computer but not by iTunes

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