IPod Touch 3rd Generation 32 GB will not charge, sync to iTunes, or turn on
I've had this iPod since about January/February 2010. I've had this issue ever since May 20th, 2012 .When I plug it into an adapter, it shows the very low battery red sign, and when it is plugged in, it shows that it is charging. However, when it reaches the silver apple logo when an iPod turns on, it is stuck on the logo, so it does not turn on. When I plug it into my MacBook Pro, it does not show up under the devices column. Therefore, I am not able to backup or update my data, which is my first priority. I really want to be able to backup my data. I've gone to numerous Apple Support Communites pages and numerous apple support pages, and none have helped me. i've tried to reset my iPod, but I do not want to restore it and go into recovery mode because I do not want to lose my data. The two problems I think that I have is either the battery has died and can no longer charge or the charging dock is somehow broken. I've already used different adapters and different computers to charge it from. I really do not want to buy a new iPod, and if so, I would like to backup my data first. Any suggestions?
If the battery died then you will have to replace the battery and then see if you can get the data off the iPod. Otherwise you will have to try restoring the iPod and lose the data.
You can try a third-party place like the following.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can also make an appointment at the Genius Bar of an Apple store.
Similar Messages
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Does anybody know why my ipod touch 3rd generations screen does not work show anything? The screen is all black like it is switched off, but my ipod synchronises to my iTunes library. It is fully charged. Please Help!!!
Try here:
iPod touch: Hardware troubleshooting -
iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:
After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages
Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!
Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406 -
I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work
I too am having the same problem. I'm glad to know it's not just me
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I just bought three apps that listed iPod touch 3rd generation under the "Requirements", but then when I went to sync those apps to my iPod touch 3rd generation, it said my iOS was out of date for them.
You obviously need to update your ios version on your ipod.
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How to fix an ipod touch 4th generation that will not turn on or charge
My ipod touch 4th generation randomly turned off and will not turn back on or charge. I have tried restarting it, resetting it, and letting it "charge" for weeks but nothing has worked. It is not registered by itunes when plugged into the computer either and there hasn't been anything dramatically done to it. I also cannot do anything to update its software since it isn't being recognized by itunes or turning on.
Thanks in advance to whoever has helpful information!bexscharf wrote:
My ipod touch 4th generation randomly turned off and will not turn back on ...
Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
If no joy...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
IPOD Touch 2nd Generation A1288 will not Restore/Reset
I have an iPOD Touch 2nd Generation A1288 that has gone into disabled mode. The Apple instructions for putting my device into recovery mode are not working and I have a new computer that has never connected/synced with this iPOD before :-( . iTunes just keeps telling me it can't connect to the ipod because I need to type my password into my ipod. IPOD screen still just says disabled. I have tried to get it into restore mode so many times that the "power off slider" won't appear on screen anymore when I hold down the sleep/wake button. The screen just goes black. When I press the home button the disabled screen pops up again. Do I need to take my iPOD to an apple store? The iPOD is named with my name and I have my ID to show the iPOD is mine so will they help me at the store? I have been researching for hours it seems and I just can't find further help on restoration/reset. Side note: was my daughters old iPOD and she does not remember what the password is. Ugh... teenagers! thanks ahead of time.
No reason for an Apple store visit. It not an ID problem at all
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
IPod Touch, 16GB, Generation 5, will not sync with my computer?
I purchased an iPod Touch, 16GB, Generation 5 from Wal-Mart. I've tried everything from re-installing iTunes to rebooting the computer and iPod. However, even after clicking Trust, it won't fully trust my computer as well as iTunes isn't recognizing it. For reference, I'm using a Windows 8, Dell PC, and iTunes is fully up to date.
It will download music from the store on the device itself, and iTunes recognizes when the purchases are made on the device, but it still won't sync it.Try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components -
New iPod Touch (4th generation) - Music will not sync
I just bought an 4th generation iPod Touch. When syncing my from my Windows PC to the iPod everything syncs perfectly - photos, contacts, bookmarks - but not my music files. The music sync box is checked. The playlists are hightligthed, but no luck. Any ideas why I am having this problem?
The songs were either purchased through the iTunes or imported from old CDs. This is a replacement iPod as my old Clasic died. All the songs I wanted downloaded fine to the Classic. In addtion, I have an iPad and an iPhone 5 and the songs synced to them just fine.
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My ipod 3rd generation nano will not power up and itunes does not recognize it, what can I do?
My 3rd generation will not power up. I've tried to reset it by holding the menu and select buttons at the same time but nothing happens. My itunes will not recognize it either when i connect it to the usb port. Does anyone have any suggestions? Thanks.
See:
iOS: Device not recognized in iTunes for Windows -
I can't download a driver to allow my computer to recognize my touch. This was the problem after I updated the latest version of Itunes.
See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Ipod touch 4g new battery will not charge
I replaced the battery and I still get the low battery charging icon. Everything that I read indicated that the problem was with the battery. When not connected, to the charger I cannot get anything to work at all - just a blank screen with no indication that there is any power. The only time I see any indication of life is when plugged in (I see the charging icon and a very low battery image).
This is the same thing I saw before I replaced the battery so I do not appear to have changed anything. Prior to the problem the iPod was powered off for about a month. I thought that the extended time off killed the battery but now I am really puzzled.
Any help would be greatly appreciated.Bring it back to Apple, they may have not seated the cable/connector correctly, or the cableconnector has an issue, or there is a problem with the charging circuit. Bring in your power adaoter with you as well. Apple repairs come with 30 day warranty
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TS1538 My iphone 4 will not charge, sync to itunes, or show up in my computer on Windows XP.
I followed the apple support for "iOS Device not recognized in iTunes for Windows" and it was all relevant since my apple mobile device driver had the exclamation mark on it. After I followed each step for the manual update, though, it still had the exclamation mark and my phone is still not being recognized in any way by my computer. The hardware wizard after the manual update said "there was a problem installing apple mobile device usb driver. The parameter is incorrect." When I plug my phone into the usb port it does a fast triple low sounding tone that seems to mean it is not connecting. I uninstalled all apple programs and itunes and then reinstalled itunes with still no change. What next?
Hello!
i know a place where they can look at your phone. It's call DoctorApple. i went there to repair my phone. this is their phone number : 514 234-2851
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