IPod touch 3rd generation side volume button (defect?)

I received a 64GB iPod touch as a gift a while back, but I've only just gotten around to using it to replace my 2nd generation 32GB iPod touch. I've noticed a problem with the side volume control however, I can turn to volume down easily, but it is very difficult to turn it up. If I press on the upper end of the button it is completely unresponsive; I can only turn the volume back up if my finger is positioned near the center (but slightly towards the upper end) of the button. While listening to music the volume slider works fine, and I have been very gentle with it. I was just wondering if any others have had the same issue, as this wasn't a problem on my second generation iTouch. It's very inconvenient, especially when I want to use the alarm. It sounds like a hardware issue -- since I received this in December, it's still within the warranty period.
Thanks in advance!

Maybe:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

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