IPod Touch 3rd Generation Won't Upgrade to iOS 4

I know that this board is slammed with questions on the matter, but I have looked every where else and talk to other people with the same ipod I have and they all repot no issues. When I try to upgrade to the new iOS 4 I get an "Unknown Error -23" I have no clue what this means, and I have not been able to find support on the Apple website about it. I have tried using a different computer, a different user account, deleting restoring first, and nothing seems to work. At first I thought it might be server issues on Apple's end, but I have a whole slew of friends for whom the upgrade worked first go around. Anyone have any ideas?

I'd guess its on Apple's end too.
I first tried to upgrade last night around 6pm EST. It told me 3 hours. I x'd out of that and came back around 11 pm and it took about 10 minutes.
I think they're a bit overloaded - with both downloads and support now.

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