IPOD TOUCH 4 DISABLED

Hi:
Somehow my granddaughter has locked her iPod such that it simply shows the message "iPod is disabled". We have tried resetting, restarting, etc, all to no avail. When we try to reset using iTunes, we simply get the message that the iPod has been disabled and we need to enter the correct password, but there is no apparent way to enter a password. At this point I am not convinced she knows the correct password. Is there anything I can do to help get her restarted short of taking the iPod to an Apple support centre?

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

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HT201412 ipod touch disabled and can't connect to itunes to resync it

ipod touch disabled and can't connect to iturnes to resync it

Place the iPod in Recovery Mode and restore via iTunes.
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If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My ipod touch displays message "ipod touch disabled,connect to itunes."I have held down on/of switch until apple logo appears on screen of ipod touch , but the problem persists. Any suggestions?

My ipod touch displays message" ipod touch disabled,connect to itunes. Ipod touch does no connect with i tunes. I hold on/off switch on ipod touch until Apple log appears on the screen, but the problem persists. Any suggestions ? I am running Itunes 10.6(7) My Mac OS X Version is 10.5.8.

I connected ipod touch to my IMAC while holding on/off switch as stated to by anothe community memberand problem is solved. I wasable to update and reatore. I have been trying to solve the disable problem
for weeks. althou you did not actually solve the problem, In time you probably would. You were on the right track Thank you.
This helped me
rbrookstone

HT1212 my ipod touch disabled and my p.c not working what do i do

my ipod touch disabled and my p.c not working what do i do

Thgen the iPod needs a wifi connection to the internet and yo need another iPod, iPhone or iPad with the FindMyiPhone app. you can also yse any computer too
Only if:
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Via USB with any computer with iTunes and an internet connection
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT1212 ipod touch disabled due to too many tries on password. tried to restore through itunes but says I need newer version for software. now what?

ipod touch disabled after too many tries with password. tried to restore through itunes but says we need latest version of software. now what?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
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IPod touch disabled - password problem - was able to reset apple id

iPod touch disabled - password problem - I reset apple id & password, now having trouble syncing.

iOS: Forgotten passcode or device disabled after entering wrong passcode
Try restoring Recovery Mode:
iClarified - iPhone - How to Put an iPhone Into Recovery Mode
If unsuccessful, try DFU mode:
iClarified - iPhone - How to Put an iPhone Into DFU Mode
After restoring, set as new iPod:
iOS: How to back up your data and set up as a new device
OR
Restore from back up:
iOS: How to back up
Hope this helps.

IPod Touch disabled and can't connect to iTunes?

My iPod touch 4th gen has been fully disabled so that it says 'connect to iTunes'. But when I do that, it says I need to unlock my iPod first, which I can't do because my iPod is disabled. What do I do? Also, I don't want to restore my iPod because I don't have some data backed up. Thanks.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. You have no other choise. In the future make sure you frequently backup your iPod.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod touch disabled

My 13 year old son has punched the wrong passcode into his 12 year old sisters iPod touch and it's disabled for 21 million minutes. He thought it funny.
She doesn't sync it v often and since she last synced it the laptop she had her iTunes on died. The iPod has been sat unused for a few months and now she wants it for a holiday. Neenah to unlock it.
I've tried opening it in restore mode under my own i tunes account. I click the restore button in iTunes and iTunes says it's downloading software and will restore device when finished.
About 24 gigs into the 300 odd gig download I get an error message saying iPods passcode is required to restore it. I'm completely stuck.
I can restore the music from my songs but I cannot get around the passcode issue.
I'd go through apple but the site requires the serial number which I cannot retrieve as I can't get that far.
Should I bin the iPod!!!

When I did this, I did not need a passcode. This might work for you.
If iTunes still recongnize your iPod, then try to restore your iPod touch from DFU mode.
Put your iPod touch into DFU mode, then iTunes should be able to restore your iPod (I did this with my friend's iPhone).
Internet connection may be required.
To put your iPod into DFU mode:
1. Plug your iPod touch into your computer and turn it off.
2. Then hold down the power button for 3 seconds.
3. Then without releasing the power button, also hold down the home button for 10 seconds.
4. Then release the power button, but keep holding the home button down for 15 seconds.
5. Now you are in DFU mode.
6. Open iTunes.
7. Then there should be a pop up window asking you to restore your iPod and click restore. If not then find your iPod like you usually would and click restore.
8. Then wait until your iPod is done restoring.

HT1212 ipod touch disabled due to too many incorrect password attempts - problem is I know the password

My daughter's ipod touch is locked due to too many incorrect password attempts (thanks to her little brother). It is displaying the red bar that states ipod is disabled connect to itunes. Problem is we don't have the computer that the ipod was originally synced with and she doesn't want to reset the ipod. In this instance we know the password.. so is there anyway to get the ipod to ask us one more time to enter the password? I'm not sure how many incorrect attempts were made, but it doesn't state anything about try again in so many minutes.. help, please!

No. Start with the last paragraph of:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

Ipod touch disabled - problem with restoring

hi, i have forgotton my password for my ipod touch and it has now disabled to the point where i have to connect to itunes. my problem is, i would like to keep my data on my ipod, however i know that i may have to erase it all. I am having to use a different laptop from what i normally use, my Acer aspire 5100, as my laptop currently has a broken motherboard. i am now using a Dell - Inspiron 1300.
I know i need to sort out the settings on my itunes but i recieve the message
"itunes could not connect to the ipod "jess's ipod" because it is locked with a passcode. you must enter you passcode on the ipod before it can be used with itunes"
i dont understand, i can not do anything on my ipod as it says in the red box to connect to itunes. then itunes tells me to enter my passcode so i cant do anything and so i am stuck with no solution.
please urgent help ASAP
im going away and need to get this sorted!

Start here - http://support.apple.com/kb/HT1212 and write back if you can't get it fixed.

HT1212 how do i get my ipod touch disabled?

how do i get my ipod disabled

You enter the incorrect screen-lock passcode ten time or more. However, I do not know why you would like to do that.
If you want to recover from a disabled iPod
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

IPod touch disabled, cannot get into recovery mode or unlock to enter passcode.

I've got an 8GB iPod touch that is disabled, cannot be unlocked, and it will not go into recovery mode. When I plug it into iTunes, it says "iTunes could not connect to the iPod touch because it is locked with a passcode. You must enter your passcode on the iPod touch before it can be used with iTunes." At the top is a red banner that says "iPod is disabled connect to iTunes" and it won't let me unlock it to enter a passcode and I've tried the recovery mode where you plug it in when powered off holding the home button, but I guess the iPod isn't updated enough for it to work (doesn't look like the new Apple OS) because when I do that, it just powers on like normal. What do I need to do because I'm definitely at a stopping point. Please help me get this iPod into working condition.

Try Recovery Mode again. Timing is critical so it may not have been done correctly the first time. Detailed instructions at: http://support.apple.com/kb/HT1808.

HELP ME!! Ipod touch disabled

I Found my old ipod touch the model no is : A1213 , I can not remember my passcode to get into my music etc and now its disabled
I have plugged it into my PC but its not the same PC i used the first time pluging it in, but it wont connect to my itunes. I have tryed the tip by puttin it in the recovery mode and then restore but it comes up and says " make sure your network settings are correct and your network connection is active , or try again later" i dont know what to do from here. i have tryed everything i could think of please help!!! I would love to keep everything on my ipod but if i have to get rid of them i dont care i just want it working!!!

Try disabling the computer's security software.
Also try using Google's DNS servers.
Using Google Public DNS - Public DNS — Google Developers

HT1212 ipod touch disabled. No slide bar to enter passcode appears on screen. What do i do?

My ipod touch was disabled and is now locked. But there is no slide bar at the bottom of the screen to allow me to enter a password. How do i reset?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT4113 ipod touch disabled

ipod disabled and I have read previous discussions but where is the restore button

In iTunes
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Ipod touch disabled in red, PLZ HELP??

I have 2nd generation ipod touch and need some help. I am unable to get my ipod out of disabled mode. There is a red screen that say's "Ipod id disabled" under that line it say's "connect to itunes".
No keypad comes up or anything, there also is no slide bar to try to do anything. I am unable to go to itunes because I cant get into the ipod. I also did not have itunes installed on my computer, so I did install it and it keeps stating that the ipod is disabled and therefore I dont know what to do as I have tried everything. Can anyone help a tech challeneged person??

iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Please get the iPod Touch user guide

IPOD TOUCH 4 DISABLED

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