Ipod touch 4 froze on home screen

(itunes not recognising my ipod touch 4) on plugging ipod in to usb then opening itunes, it recognised the ipod i then went to upgrade it to the new software, it then crashed and now just shows the itunes logo with the usb lead, have tried a hard reset and the suggestions on the help pages, battery is charged, none of these has rectified it, ipod was fine until it tried to do the software upgrade? hope this message is ok first time on forum.
Message was edited by: terence136

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

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