IPod touch 4 has gotten stuck while updating/restoring.
Today I got a message that there was a new iTunes, so I updated it.
Then I got a message that there was a new update for my iPod Touch 4th Gen. So I updated it. ...or tried to. During the "restore" phase the process stops at about 25% (as seen on the progress indicator on the iPod) and won't progress further.
I've tried:
switching users
changing USB ports
restarting computer
forcing restore with power and home buttons
I am at my wit's end...it's my kid's iPod and he's crying (it's ok, he's 7) and I'm frantic and nothing I'm doing is helping.
any ideas?
Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
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All you can do is try the standard fixes:
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Thats what happens to it. How you fix it?
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Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
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Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
iTunes has to be able to contact Apple during the process. -
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Try:
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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And as necessary:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
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iTunes for Windows: Device Sync Tests
Also see:
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Troubleshooting issues with iTunes for Windows updates
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Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
It is a paid update. You may have to use a different browser to get the sublink to work correctly.
Go here to identify your iPod:
Identifying iPod models
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I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
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BI process has gotten stuck and the data from CRM hasn't gotten updated
hai friends am working for BI in CRM....
BI process has gotten stuck and the data from CRM hasn't gotten updated in the BI cubes.
can any one help me to solve this issue???
WHAT MAY BE THE PROBLEM AND WHAT WILL BE THE SOLUTION???
IS THERE I NEED TO RESTART THE PROCESS CHAINS OR WHAT?Is it already scheduled for a daily run or manually you are running the process chain?
If its manually running then you can select your process chain, and then right click on the start process --> Maintain variant --> Scheduling --> in the scheduler screen , you can click on the Immediate, save the changes and save in the next screen, once it comes back in the main screen, you have a scheduling Icon (Clock idoc). Click on it. Once done then it will be oK.
Or firs the process only failed, then you can right click on the failed process and then choose "Repeat" option to repeat the process.
Also you can check the source system connection is fine or not? RSa1 --> Source system --> CHECK
Edited by: Murali M on Sep 2, 2010 6:37 AM -
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Let the battery fully drain. After charging for at least an hour try:
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I have an ipod touch 4th generation I want to update it but when I do it says there is a problem downloading the softward for the ipod an internal server error occured can someone help me please?
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