IPod Touch 4G 5.1 won't restore
So 2 days ago I got a new iPod Touch 4G and later that night I updated to version 5.1. Yesterday afternoon while I was on Safari, the screen went white so I left it for a couple hours and it was fine when I came back. Then later last night I was on Safari and it glitched up and went white. I left it and nothing was working. I tried to reset it and it gave me the screen with the itunes symbol and the usb cable. So i plugged it in and iTunes told me to restore it. As it was restoring, it said there was an error 14. So I went online this morning and tried the tips Apple gives for this error. It started restoring but it froze about 1/7 of the way there and it didn't move at all for the 8 hours I left it there. I keep trying to restore it but nothing happens....anyone know what I can do?
Did you also check your security software settings?
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Similar Messages
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my iPod touch 4th gen 8gb won't turn on and i don't have iTunes on my computer to restore it and i've tried to hold every button can someone help me?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
You will very like need a computer with iTunes make the iPod work. -
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
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I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free! -
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Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod touch 1st generation could not be restore on iTunes, the message was "The iPod "iPod" could not be restore. an unknown error occurred (1)".
my serial number is AB1905714N
how can i fixed this case?
thank youERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
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Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.
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My question won't all fit in but it says 'My iPod Touch 4th Generation 8gb won't turn on and is frozen on the loading symbol/wheel. What do I do?'
I've had this problem from about two weeks and I forgot about it, but today I wanted to play on it and remembered that it's not working, I've tried connecting it to iTunes via my laptop but I'm not to sure how to update it because I thought that might fix it, but no luck. I've tried the trick where you hold the lock and home button but nothing happened apart from it just went back to the apple logo and then to the frozen loading symbol/wheel. I need help!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch 4th generation just won't download apps. I have tried everything I can think of. Please help!
Hi, when you say you have tried everything... I presume you have gone into Settings > Store and logged out and back in with your account details?
You could try purchasing an app via iTunes to see if its an issue with the device or the account you're using.
Hope this helps. -
My ipod touch 4th gen. Won't sync tunes.
My ipod touch 4th gen. Won't sync tunes.
It goes through all six steps, new songs don't sync.Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? -
I just updated my iTunes to 10.5 and now when I plug in my iPod touch and iPad it won't sync or even recognize them? Help!
having the same problem, my wifes is just fin and mine is invisible
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s there a way to resort an ipod touch to the point before a restore was done on it? It is telling me there is nothing in the icloud and I need to reset it back up. The reset was done before I could backup the icloud and itunes to the computer and it wasn't done with my permission.
You may be able to get some info off the restored iPod by:
via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
http://www.pcrecoverytools.com/ipod-data-recovery.html
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have an ipod classic and ipod touch. My itunes won't sync the classic so I can transfer the songs to my touch. It already says I have authoization do to so and have followed the pop up instructions. How can I transfer my songs?
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
iPod touch 2G. Not syncing, not restoring, not switching on. iTunes 10.4.1. Help Please!
- What happens when you try to sync and restore?
- If iTunes is not seing the iPod see if restting the iPod will either fix the problem or allow you to see it in iTunes so you can restore the iPod
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next place the iPod in recovery mode and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
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