IPod Touch 4G can't connect to the internet
I've seen similar posts, but there doesn't seem to be an answer.
I can connect my iPod Touch to my wireless router but cannot connect to the internet. Safari gives the following error:
"Cannot open page. Safari cannot open the page because it is not connected to the internet".
Other devices (wireless and not) can connect to the internet.
In the Wi-Fi settings, I have an IP address and subnet mask, but nothing for Router or DNS. I have reset the Wi-Fi settings a couple of times.
The router is a SpeedStream 6540.
Any help would be appreciated.
I had the same problem on older dsl modems if your IP address is 169 you must connect to your router even if it is showing bars that your wii-fi is available & working. It took some time for me to figure this out but you must go to settings click on wi-fi (even if its showing your wii-fi signal name & that it is on it will only do this if you put in a password which is usually on the back/bottom of your modem in form of a sticker that reads device/access code or something similar or it may do this automatically remember just because you are connected doesn't mean you have access as of yet) Ok so here's the trick to it all you must select other then type in your network name same as your wii-fii name for example mine is a # yours maybe speedstreamer560 etc and then enter security code which is usually found on the back or bottom of your modem it will usually be a very very long # if it is wep you may also have wpa wpa2 etc your modem's sticker will let you know what you have so make sure under the security tab you press the > to select the security that applies to you. then yousave it or press done I forget it says and you will be connected but you must make positively sure you typed in all the right info especially those of you with wep theres like a combo of letters & #'s totaling 26 so just one mistake & no connect. Hope this has helped
Similar Messages
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My Ipod Touch 4G can't connect to my internet
My Ipod Touch 4G won't connect to my internet anymore. I have had this Ipod for about 2 months and have never had any noticeable problems with my internet connection, but today I left the house for an hour and when I came back I couldn't get it to connect. When I go to the settings and look at my wi-fi, it shows that it is loading my wi-fi connection, but it can't connect to the point where it shows the check mark.
I don't believe the problem has anything to do with the router, my sister also has an Ipod Touch 4G and hasn't had any problems, and there are plenty of other devices that are connecting with the internet fine.
I already tried resetting all my network settings, I have turned it off and on several times, and I've tried to be patient to see if it fixes itself.
I don't really know a lot about this kind of stuff, so if someone could help me figure out how to fix this I would really appreciate it.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iPod touch 5 won't connect to the Internet!!
So it's been a week & I've been trying to get my ipod to connect to the Internet. I searched up EVERYTHING of how to fix your wifi connections & stuff, & nothing worked. my ipod keeps telling me to put the internet password in when I aleady did (and its the right password). When I am only close to the router, it'll give me wifi, but when I am upstairs or some other place, it will not give me wifi. I don't know if it's the wifi or my iPod because my iPods connects to other networks but not my home wifi. its also updated to iOS 8.1.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My 16gb 5th gen iPod Touch says it is connected to the internet, but it is not. What do I do?
Please help me. I have iOs 7. I tried going on safari but I says I'm not connected to the internet. I went to settings>wi-fi and then my router is displayed under the switch to turn on and off the wi-fi. Here is a picture : (It's in French)
What do I do to be able to use the internet?
ThanksDoes the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPod Touch 4th gen wont connect to the internet?
I'm using wifi, and I put the correct password in and it connects. It shows the little wifi signal strength icon in the top left also. But when I try to open safari or any other internet reliant app it says there is no internet connection available. I am sending this question from my laptop, which is using the same wifi, so it is not the router. I have tried resetting the network setting on the iPod, and doing a full restore all to no success.
Despite the WiFi connection sign you may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet. The 169.254.x.y is a link-local address and is intended only for communication on the local network. The x and y are random numbers. The iPad assigns this address when it receives no IP address from the DHCP server (which is probably your router). This allows communication on a local network with no DHCP server. This is sometimes referred to as an "ad-hoc" network.
Your other devices may continue to function with their existing IP address even if the DHCP daemon in your router is no longer issuing address. The fact that other devices on the network continue to work should not lead to the conclusion that your network router is faultless.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). This works because the DHCP daemon in your router will be restarted upon a router restart. Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
I've had my ipod touch for a while now but I cannot conect to the internet anywhere except the apple shop. I've been in there and they said it was fine as it connected to their open wi-fi without a problem. I have access at home to wi-fi and I can also get BTopenzone on my laptop. I don't understand the settings things so I need help please
Try the following:
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-Power off and thn back on the router
- Reset network settings: Settings>General>Reset: Reset Networks Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
- As a test, configure you network/router to use no security, -
My iPod touch 4g won't connect to the internet, what do I do?
My ipod touch 4g isn't going on to the internet, It's my SECOND IPOD TOUCH 4G WHITH PROBLEMS! The first iPod touch i had it swiched off while charging and i could not get it to switch on agian. NOW THIS! This iPod is starting to be a Freaking problem!!!!!!!!!!!!
Why doesn't it get on the internet? Can it not find your network? Or does it connect but can't open any pages?
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why wont my ipod contact to the internet,please dont be techincal as i wont understand you. the router has a laptop connected and my sky tv.
Try:
- A reset. Nothing will be lost,
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Powering off and then back on the router.
- Reset Nework settings: Settings>General>Reser>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
Does the iPod see the network(s)? -
Title explains. Also, I tried disconnecting it and then reconnecting it, but no luck. I am writing to you on my iPod touch(5th gen ) so as you can see it has Internet access.
Try updating the iPod touch again.
A few people in this thread say the problem isn't happening anymore. -
My ipod touch 4 can't connect to the itunes on the pc.
is it either because it's full charged or i need a new software? please i can't download song earlier
See:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
You need iTunes 10.7 or later on the computer. -
Hi, I was wondering if anybody here knows how to turn on location services without the ipod in your hand it is connected through find my iphone and it says its online but location services are turned off if anybody here knows or think they know it would be greatly appreciated
No.
- If you previously turned on the FIndMyiPod feature and location service is on, and wifi is on and connected go to iCloud, sign in, and go to FindMyiPhone. It the iPod has been restored it will never show up.
- Report to police and change the passwords fro all accounts used on the iPod.
- Apple will not help
Reporting a lost or stolen Apple product -
My ipod's apps won't connect to the internet.
the apps on my ipod touch 5 won't connect to the internet anymore, even apps from apple like the appstore. only safari works, but with some sites it says there is no safe connection(like with twitter). but it does work with google
how can i get rid of this problem?
my ipod runs 7.0.2 and i checked for software updates, there were none. i also checked for app updates but as i said the app store doesn't connect with the internet either.Does it have this problem wehn connect to another network?
Did the iOS device connect OK before to this network?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
look at the setting for the fouter, mayne those sites are being blocked.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My computer can not recognize the new Apple iPod touch when it is connected via the USB cable (that goes with it) attempt to attach it to the computer.
You do have iTunes installed right?
See:
iOS: Device not recognized in iTunes for Windows -
I recently updated my iPod touch to sync through iCloud - now can't connect to the internet through wifi, my macbook air is working as we speak. ive tried 'forgetting this network" in settings; tried turning off and on again; and pulling my hair out! The last was equally useless and a little painful!
Try:
- Resetting the iPOd. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Pwer off and then back on yur router
- Reset network settings: Settings>General>Reset>Reet Network Settings
- iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
What do i do if i forget my passcode to my ipod touch and it wont connect to the computer
whatdo i do if i forget my passcode for my ipod touch and it wont connect to the computer?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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