Ipod touch 4g- displays power cable on screen and won't work- help!

My son got an ipod touch 4g for christmas today but we can't get it to work. It's charged and brand new but the screen shows a power cable and itunes icon but won;t let us do anything other than turn it on and off. can anyone help?

Can i suggest that you buy a new one, or get it checked out but the apple boffins at you nearest apple retailer

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    Try:
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    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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